Top 32125 Computer analyst i Jobs

EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
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Business Analyst Trainee
CapitalPlanHoldings —Remote
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8d
Computer System Analyst
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Computer Systems Analyst I -4P682
4P Consulting Inc. —Birmingham, AL
- Full-time
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GOCOOL —Bellevue, WA
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Sumas Corporation —South Plainfield, NJ
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Game Operations - Trading Analyst
PrizePicks —Remote
- $55,000 - $65,000 a year
- Weekends as needed
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Computer Systems Analyst
Teradyne Infotech —Farmington Hills, MI
- Computer Science
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System Analyst F/T
Onyx Infosoft —Atlanta, GA
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Computational Research Analyst
Princeton University —Princeton, NJ
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Technical Analyst (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $64,944 - $128,986 a year
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- Computer Science
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Business Analyst I
Public Health Institute —Remote
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EHR Applications Analyst I
University of Rochester —Brighton, NY
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- Full-time
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11d
ICP-MS Laboratory Analyst
Industrial Laboratories —Denver, CO
- $25 - $28 an hour
- Overtime
- Mid-level
- Bachelor's degree
- Cleaning
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Trust & Treasury Analyst
Hodgson Russ LLP —Buffalo, NY
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- Mid-level
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Data Analyst — Game Analytics (Chinese Mandarin Speaker)
Bitus Labs —Irvine, CA
- From $85,000 a year
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- 3 years
- Health insurance
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Business Analyst II
Ellwood Group, Inc. —Irvine, PA
- Computer science
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- 5 years
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Board Certified Behavior Analyst-Clinical Coordinator
Reaching Milestones —Saint Marys, GA
- $75,000 - $90,000 a year
- Full-time
- Ability to walk for extended periods
- Writing skills
- HIPAA
- Continuing education credits
- Paid holidays
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Board Certified Behavior Analyst-BCBA
Reaching Milestones —Evans, GA
- $70,000 - $85,000 a year
- Full-time
- Ability to walk for extended periods
- Writing skills
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- Continuing education credits
- Paid holidays
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Vendor Operations Analyst
Good Food Holdings —Portland, OR
- $22 - $32 an hour
- Full-time
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- Mid-level
- Office
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- Dental insurance
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9d

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EHR Helpdesk Analyst- REMOTE

Software Technology Inc -
Remote

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Job Details

Qualifications

Knowledge management
IT governance
EHR go-live support
Mobile device support
Authorization controls implementation
IT user and group management
Achieving HIPAA compliance
Technical documentation
Incident management software
HIPAA
Mid-level
Incident Escalation
Printer (troubleshooting support)
User training (technical support)
Change management for system development
Desktop (troubleshooting support)
Incident management operations support
Remote access software
Data access controls implementation
Customer service knowledge base
ServiceNow
Access control management
Identity and access management (IAM) solutions
Escalation handling
Standard operating procedures (SOPs)
Peripheral hardware support
EHR training delivery
Ticketing system technical support
Service level agreement (SLA) management
Mobile devices

Full Job Description

EHR Helpdesk Analyst
RTP, NC/REMOTE
12+ Months

Description:
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities.

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.

Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care

Key Responsibilities

Provide support for Epic applications, workflows, access, printing, and integration issues.
Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
Maintain documentation, knowledge base articles, and standard operating procedures.
Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
Support change management and scheduled downtime communications as needed.
Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
Escalate critical issues and downtime events according to established protocols.

Quick Apply

Refine Your Search

computer analyst i jobs

EHR Helpdesk Analyst- REMOTE

Business Analyst Trainee

Computer System Analyst

Computer Systems Analyst I -4P682

System Analyst

Computer Systems Analyst

Game Operations - Trading Analyst

Computer Systems Analyst

System Analyst F/T

Computational Research Analyst

Technical Analyst (Remote)

Business Analyst I

EHR Applications Analyst I

ICP-MS Laboratory Analyst

Trust & Treasury Analyst

Data Analyst — Game Analytics (Chinese Mandarin Speaker)

Business Analyst II

Board Certified Behavior Analyst-Clinical Coordinator

Board Certified Behavior Analyst-BCBA

Vendor Operations Analyst

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