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Computer Operations Specialist I

LSI Industries, Inc. -
Tampa, FL

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Job Details

Full-time
14 hours ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Desktop computer repair
Endpoint Security
Network troubleshooting
Responding to infrastructure failures
Smartphone (troubleshooting support)
Wireless networking
IT system monitoring
iOS
ERP systems
Hardware maintenance
Operating system updates
Incident Escalation
Software installation
Android
Endpoint Detection and Response (EDR)
Server updates
Corrective maintenance
Patch management
Computer hardware
Desktop (troubleshooting support)
Computer management
Customer support ticket management
Desktop applications
Software documentation
Technical customer support for office equipment
Hardware management
Telephone systems
Application Maintenance
Desktop administration
Equipment inventory management

Full Job Description

Build your Career with an Industry Leader

Headquartered in Cincinnati, LSI is a publicly held company traded over the NASDAQ Stock Exchange under the symbol LYTS. The company manufactures advanced lighting, graphics, and display solutions across strategic vertical markets. The company’s American-made products, which include non-residential indoor and outdoor lighting, print graphics, digital graphics, refrigerated and custom displays, help create value for customer brands and enhance the consumer experience. LSI also provides comprehensive project management services in support of large-scale product rollouts. The company employs approximately 3,000 people at 23 manufacturing plants in the U.S. and Canada. Additional information about LSI is available at www.lsicorp.com.

We are looking for a Computer Operations Specialist to support our team out of our Tampa, FL Location.

Troubleshoot and resolve user problems related to all hardware and software, including phone system, servers, client workstations, WindowsOS and Microsoft applications'
Analyze and resolve end-user requests in a timely manner
Serve as a "Help Desk" resource and document all problems and resolutions
Assist with support and administration of company ERP systems
Assist with IT Ticketing Systems and documentation
Provide timely escalation for issues.
Proactively monitor all critical software systems and take corrective action when necessary
Monitor data circuit connections and take corrective action in the event of an outage or service degradation
'Maintain network security including wired and wireless network
Keep Sr. Staff and IT Manager informed of all activities and status
Configure, troubleshoot and resolve issues for all Windows, MacOS, iOS and Android devices
Test and apply patches required to maintain system security and reliability
Maintain and document inventory of IT equipment
Install, move or change computer equipment, phones, printers, security cameras, fax machines, etc.
Install, move or change operating systems, software packages, and desktop applications for new and current employees
Maintain documentation of all IT-related PowerShell and similar scripts and other key functions
Maintain EDR protection for all systems and devices
Must be able to work flex hours (have time to perform duties at night or weekends) as dictated by system maintenance and upgrade requirements
Demonstrate outstanding interpersonal, verbal and written communication skills
Ability to multi-task and work independently

Benefits:

401(k)
Health insurance
Dental insurance
Vision insurance
Paid time off

EEOC

LSI is committed to a diverse and inclusive workplace. LSI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Quick Apply

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Computer Operations Specialist I

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