Top 6587 Computer security analyst Jobs

Help Desk Analyst - Harrisburg, PA/On-Site
Software Technology Inc —Harrisburg, PA
- Call employer
- Research
- Office
- Windows
Quick Apply
Cyber Security Analyst
Reynolds and Reynolds —Dayton, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- Paid holidays
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Copy of Associate Cybersecurity Analyst
American Technology Services —Remote
- Weekends as needed
- Remote
- Computer science
- Computer Science
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14d
EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
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Cyber Security Analyst I
Fortress SRM LLC —Independence, OH
- $24 - $27 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Military
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QA Analyst
NinthBrain —Remote
- $60,000 - $68,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
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Cybersecurity Analyst
Neevsys —Remote
- Remote
- Computer science
- Azure
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IT Risk & Compliance Analyst
Angi —Denver, CO
- $85,000 - $115,000 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- 2 years
- Health insurance
- Dental insurance
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Jr. Geospatial Analyst - DHS
cFocus Software Incorporated —Remote
- Full-time
- Computer Science
- Mid-level
- 3 years
Quick Apply
Cybersecurity Analyst
Davis Wright Tremaine LLP —Remote
- $108,000 - $144,000 a year
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- Commuter assistance
- Health savings account
14d
Network & Security Analyst
Oncorre —Bridgewater, NJ
- $137,114 a year
- Computer Science
- 5 years
- Bachelor's degree
- Paid holidays
- Health insurance
Automotive Data Entry Analyst
DataOne Software —Salem, NH
- $48,000 - $52,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Research
- Paid holidays
- Health insurance
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Cyber Security Analyst Level 1
EvoQore Technologies —Athens, AL
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Dental insurance
User Support Analyst
Core BTS, INC. —New York, NY
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Information Security Risk Analyst
Rutgers University —New Brunswick, NJ
- $108,147 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Dental insurance
HR Systems Security Analyst
Wayne-Sanderson Farms —Oakwood, GA
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
Quick Apply
14d
Security Analyst
SEKO Logistics —Schaumburg, IL
- $70,000 - $100,100 a year
- Full-time
- Computer science
- Computer Science
- No experience needed
- Paid jury duty
- Health savings account
Information Security Analyst I
California State University —Fresno, CA
- Email
- Background check
- Google Workspace
- Analysis skills
- Paid holidays
- Health insurance
Cyber Security Analyst
Inversion6 —Westlake, OH
- Computer Science
- Mid-level
- 3 years
Quick Apply
IT Risk Analyst
San Diego County Credit Union —San Diego, CA
- $79,100 - $102,350 a year
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
Quick Apply

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Help Desk Analyst - Harrisburg, PA/On-Site

Software Technology Inc -
Harrisburg, PA

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Job Details

Qualifications

IT user and group management
Data permissions
Phone communication
Windows
Microsoft Office
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Ticketing system technical support
Client interaction via phone calls

Full Job Description

Help Desk Analyst
Harrisburg, PA/On-Site
6+ Months
This team teleworks on every Friday.
This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at-1101 South Front St., Harrisburg, PA 17104
Since the team moved to that location there is no longer a need to bring a $20 check as PennDOT doesn't charge for badges there.
***Saturday work from 8 AM - 12 PM is scheduled for once a quarter and management will give at least two weeks' notice beforehand.***
The training cycle runs 3-4 weeks, so start date would most often fall 2 to 3 weeks from the date of acceptance.
***This requisition has an hour-long in-person interview.***
***Client would prefer candidates local to the Harrisburg, PA Area.***
***For this particular hiring team management directly emails the candidate to set up interviews. Please provide your candidate's e-mail address (and if desired their phone number) under Summary of Qualifications (seen in the Details tab). This should never be in the resume.***

This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. No Tier 2 work will be performed. This is an operational-type job and reliability, and communication are key components to making the department successful.

PennDOT seeks someone with customer service experience, people skills, prefer a team environment and have basic IT experience. They can teach the IT, but the candidate either will have or doesn't have people and customer service skills.

The Help Desk Analyst performs the skills listed below-

Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.
Investigates and resolves computer software and hardware problems of users.
Answers questions, applying knowledge of computer software, hardware, systems, and procedures.
Talks with technical and non-technical co-workers to research problem and find solution.
Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions.
Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed to ensure resolution.
Follow quality standards and displays strong customer service skills.
Able to work in a team environment.
Complete assigned tasks.
Excellent communication skills; both written and spoken.
Reset or restore mainframe, LAN and User IDs and passwords through RACF or Active Directory
Diagnose and coordinate the repair of products by dispatching and tracking the work of appropriate Service Providers.
Research and update, as needed, reference publications and diagnostic aids to seek information necessary to resolve end user issues.

Required Skills:

Experience with call tracking and ticketing software
Attentive to details and ability to be resourceful (using supplied documentation)
Ability to support users with limited knowledge of computers, software, hardware, and systems
Above average communication skills and telephone manner.
Excellent organizational skills
Basic User & Security Group Active Directory administration
Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365
Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation)
You will be a self-motivated achiever who gains satisfaction from providing excellent customer service
1+ years previous IT Service Desk and/or Call Center experience required.

Quick Apply

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