Top 71464 Computer support engineer Jobs

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Sustaining Software Engineer

Johnson Health Tech North America Inc -
Cottage Grove, WI

Quick Apply

Job Details

Full-time

Qualifications

Technical editing
Content creation for technical audiences
Engineering development testing
Software documentation
Technical writing experience within technology
Cross-functional communication

Full Job Description

Description:

Turning real-world product challenges into smarter, stronger fitness technology

At Johnson Health Tech, we build fitness equipment and technology that helps people move, train, recover, and stay connected to their goals. Behind every console, feature, update, and customer experience is a team that makes sure our products work the way they should — in the lab, in the field, and everywhere in between.

We’re looking for a Sustaining Software Engineer to join our Software Engineering team in Cottage Grove, WI. This role is a great fit for someone who enjoys solving real-world problems, digging into technical details, and working across teams to turn customer and field feedback into better products.

If you like troubleshooting, improving processes, working with global teams, and finding the “why” behind an issue, this could be a great opportunity to grow your engineering career with a global fitness brand.

What You’ll Bring to the Team

In this role, you’ll help support and improve the software behind our fitness consoles. You’ll work with engineering, product management, customer support, testing, and DevOps teams to troubleshoot issues, strengthen testing processes, and support quality improvements.

You’ll spend your time:

Troubleshooting field issues related to software and hardware
Turning field quality issues into clear, actionable testing requirements
Supporting and improving automated test processes and testing infrastructure
Creating and improving quality reports and automated reporting tools
Communicating directly with tech support, quality, product managers, and global software teams
Helping improve testing processes, practices, and documentation
Supporting individual development projects as needed

Requirements:

What Will Help You Succeed

We’re looking for someone who is curious, collaborative, and comfortable jumping into complex problems. You don’t need to know everything on day one, but you should enjoy learning, asking good questions, and working with others to find practical solutions.

Qualified candidates will bring:

Bachelor’s degree or above in Computer Science, Computer Engineering, Electrical Engineering, Physics, Mathematics, or another science/technical engineering field preferred
Experience with object-oriented programming in a language such as C++, C#, Java, or Kotlin
Experience with scripting languages such as Python or JavaScript
Experience with built-in and integration unit testing
Experience writing or editing technical documentation
Experience with project sustaining or inherited projects preferred
Strong written and verbal communication skills
Ability to work well with diverse teams and individuals
Ability and willingness to travel domestically and internationally
Ability and willingness to communicate with overseas teams during non-business hours when needed

Why Johnson Health Tech?

Johnson Health Tech is a global fitness company with a family of brands that includes Matrix, Vision, and Horizon. We design, manufacture, and support fitness equipment used by people around the world — from commercial fitness facilities to homes and specialty wellness spaces.

This role gives you the chance to be part of a team that directly impacts product quality and customer experience. You’ll work on real issues, collaborate with global teams, and help make our products stronger for the people who use them every day.

Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities.

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computer support engineer jobs

Sustaining Software Engineer

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