Top 14879 Computer support technician Jobs

IT Help Desk Associate
Mitchell Companies —Gulfport, MS
- $49,400 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Office
Quick Apply
TIER 2 HELPDESK TECHNICIAN
Techlocity —Indianapolis, IN
- $27.25 - $30.00 an hour
- Full-time
- Mid-level
- 3 years
- AWS
- Paid holidays
- Health insurance
Quick Apply
Network Support Technician
Network Craze Technologies —Williston, VT
- From $65,000 a year
- Full-time
- Background check
- Software troubleshooting
- Windows
- Paid holidays
- Disability insurance
IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
- $45,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
11d
IT Support Analyst
JRBT —Waco, TX
- $24.52 - $29.80 an hour
- Full-time
- Background check
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
12d
Entry-Level Computer Support Technician
IT-Solution Services LLC —Tannersville, PA
- $22 - $25 an hour
- Part-time
- Remote
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Technician
Helpt —Remote
- From $18 an hour
- Weekends as needed
- Remote
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
Quick Apply
Support Technician Level 1
KairosIT —Remote
- $40,000 - $55,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- High school diploma or GED
IT Support Technician - (REMOTE)
eXp World Holdings —Remote
- Remote
- Google Workspace
- Computer Science
- Bachelor of Science
- Wellness program
- Paid parental leave
PC Support Technician/Support
Living Word Christian Center —Forest Park, IL
- $60 - $70 a year
- Temporary
- Mid-level
- Windows
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Computer Technician
ABBTECH Professional Resources, Inc. —Costa Mesa, CA
- $18 - $20 an hour
- Temporary
- Background check
- Customer service
- Pass drug screening
- AD&D insurance
- Paid holidays
Quick Apply
IT Help Desk Support
Gabes —Morgantown, WV
- $34,000 - $38,000 a year
- Full-time
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
10d
IT Support Technician (Part-Time, REMOTE)
Connection —Remote
- $38 - $40 an hour
- Part-time
- Remote
- 5 years
- Windows
- Organizational skills
11d
Cloud Support Technician, Talent Pipeline (Remote US)
Atmosera —Remote
- $50,000 - $60,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- Windows
- AD&D insurance
- Paid holidays
Quick Apply
IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
Technical Support Specialist
PatientNow —Remote
- $24 - $26 an hour
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
Technical Support for a Cybersecurity Company (Remote)
LTVplus —Remote
- From $800 a month
- Overtime
- Remote
- Sales
- Research
- Windows
6d
Customer Support Specialist I
Cantata Health Solutions, LLC —Remote
- $42,000 - $48,000 a year
- Weekends as needed
- Remote
- Computer Science
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Technical Support Representative - Remote
BigCommerce —Remote
- $19 - $21 an hour
- Weekends as needed
- Remote
- Mid-level
- Communication skills
- HTML

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IT Help Desk Associate

Mitchell Companies -
Gulfport, MS

Quick Apply

Job Details

Full-time
$49,400 a year

Qualifications

Computer operation
IT user and group management
Equipment troubleshooting
Internal employee customer service
Productivity software support
Desktop applications
Productivity software
Identity and access management (IAM) solutions
Associate's degree
IT department experience

Full Job Description

Position: IT Help Desk Associate

Reports to: Systems Engineer

Location: Gulfport, MS

Position Summary

The IT Help Desk Specialist is responsible for providing day-to-day technical support to employees across the organization. This role serves as the first point of contact for Tier 1 IT issues, including troubleshooting hardware, software, and access-related requests.

This position focuses on timely resolution of common technical issues, clear communication with end users, and proper escalation of more complex problems to the IT Manager or external partners.

Key Responsibilities

Serve as the primary point of contact for Tier 1 IT support requests (in-person, phone, and ticketing system)
Troubleshoot and resolve common issues related to:
Workstations, laptops, and mobile devices
Password resets and account access
Email, printers, and basic network connectivity
Standard business applications (e.g., Microsoft Office, ADP access, etc.)
Log, track, and update all support requests in the ticketing system
Ensure timely response and resolution in line with service expectations
Escalate unresolved or complex issues to the Technology Manager or appropriate vendor
Set up and configure new hire equipment (computers, accounts, system access)
Support onboarding and offboarding processes (account creation, access removal, equipment handling)
Maintain and organize IT equipment inventory
Assist with basic system updates, patches, and routine maintenance tasks
Provide clear, user-friendly guidance to employees with varying levels of technical experience
Follow established IT policies, security protocols, and documentation standards
Other duties as assigned

Qualifications

Required:

1–3 years of experience in an IT support or help desk role
Associates degree with technical focus
Basic knowledge of:
- Windows operating systems
- Microsoft 365 / Office applications
- Active Directory (user account management, password resets)
Strong troubleshooting and problem-solving skills
Ability to communicate technical information in simple, clear terms
Organized and able to manage multiple requests at once
Customer-service mindset and ability to work with colleagues at all levels

Preferred:

Experience with ticketing systems, such as Spiceworks
Familiarity with basic networking concepts (Wi-Fi, VPN, connectivity issues)
Experience supporting hourly or field-based workforces

Work Environment:

This position operates in a professional office environment combined with beverage distribution warehouse. This is a full-time position, standard working hours are Monday through Friday. Occasional evening or weekend work may be required. Minimal travel (less than 10%).

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Ability to lift and move up to 10 lbs. of equipment.

Additional Information:

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign other related duties and responsibilities as needed to meet organizational needs.

Equal Employment Opportunity Statement:

Mitchell Companies is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

Quick Apply

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