Top 22273 Consumer service representative Jobs

Call Center Representative - Collections
Weltman, Weinberg & Reis Co., LPA —Independence, OH
- $20.33 - $24.78 an hour
- No weekends
- Background check
- Spanish
- Computer literacy
- Free parking
- Paid holidays
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Customer Service Representative
Cocktail Courier —Remote
- From $20 an hour
- Overtime
- Remote
- High school diploma or GED
- Continuous improvement
- Communication skills
- Health insurance
- Dental insurance
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6d
Customer Support Representative
Wealthbox —Remote
- Email
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- Mid-level
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- Communication skills
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Customer Service Representative
Oil-Dri Corporation of America —Chicago, IL
- $22.00 - $27.50 an hour
- Full-time
- Hybrid work
- Sales
- Computer literacy
- Mid-level
- Paid parental leave
- Paid holidays
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Virtual Consumer Service Representative
Lifetime Brands —Medford, MA
- $16 - $17 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
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5d
Remote Customer Service Representative
Kobie Marketing —Dallas, TX
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
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Virtual Design Chat Consultant
Williams-Sonoma, Inc. —Remote
- $19 an hour
- Full-time
- Computer literacy
- English
- Research
- Paid training
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4d
Call Center Remote Customer Service Representative
VIMO INC —Portland, OR
- $17.00 - $19.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Call Center Remote Customer Service Representative
D&A CONSULTING SERVICE LLC —Richmond, VA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Full-Time Verification Representative (Remote) - UT
Centerfield/Datalot —Remote
- $16 an hour
- Full-time
- Remote
- Background check
- Residential
- US work authorization
- Paid training
- Health insurance
12d
Customer Service Representative
Contact Government Services, LLC —Remote
- $15 - $16 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Irca Group —Duluth, GA
- Full-time
- ERP systems
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
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Service Representative - SMB Retention
Frontier Communications —Remote
- $1,457.77 - $3,401.70 a month
- Overtime
- No experience needed
- Residential
- High school diploma or GED
Sales Development Representative
Sparrow —Remote
- $20 - $30 an hour
- Part-time
- Remote
- English
- Mid-level
- Fair chance
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10d
Customer Service Specialist
Bel Group —Chicago, IL
- $60,000 - $70,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Business development experience
- Health insurance
- Dental insurance
Business Development Manager / Sales Representative
ASAP Staffing —Vernon, CA
- $40,000 - $55,000 a year
- Full-time
- Customer service
- 5 years
- Business development experience
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6d
International FMCG Sales Representative
American Fine Food Corp/Iwebgrocer —Hialeah, FL
- $60,000 - $70,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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LPC/LCSW Manager
Care Plus NJ, Inc. —Fair Lawn, NJ
- $72,500 a year
- Full-time
- LMFT
- Licensed Clinical Social Worker
- LPC
- AD&D insurance
- Paid holidays
Quick Apply
Bilingual Sales Representative
US Automotive Protection Services —Wentzville, MO
- $100,000 - $250,000 a year
- Full-time
- Spanish
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
Member Service Representative
Capital Credit Union —Green Bay, WI
- Word processing
- Computer literacy
- Basic math
Quick Apply

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Call Center Representative - Collections

Weltman, Weinberg & Reis Co., LPA -
Independence, OH

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Job Details

$20.33 - $24.78 an hour

Benefits

Free parking
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance

Qualifications

Computer operation
Computer literacy
Writing skills
High school diploma or GED

Full Job Description

$2k Retention Bonus during your 1st year of Employment!

Are you looking to start your career in the Legal field or continue a career in customer service? Join our Team!

Our Legal Account Resolution Specialists work in a call center environment within our professional law office setting.

They are responsible for making outbound calls and taking inbound calls. They notify and/or locate consumers with delinquent accounts and attempt to secure payments. All consumers of our clients are in the post-lawsuit, legal stage of collections; managing files throughout the legal process is an important responsibility in this role. If you have a strong focus on customer service and learning paired with technical skills, please read on and apply to be considered.

Schedule:

8:00am - 4:45pm, Monday through Friday set schedule
No weekends or evenings

Responsibilities/Duties/Functions/Tasks:

Requests form letters to consumers or representatives to notify and encourage payment of delinquent accounts
Confers with consumers or representatives by telephone in attempt to determine reason for overdue payment and make an attempt for payment resolution
Calculates payment arrangements and negotiates settlements which may require supervisor/client approval
Documents information about financial status of consumers and status of collection efforts and performs data entry to update notes on account
Contacts consumers, consumers' representatives and attorneys to provide status updates and request/supply additional information and documentation. May also contact courts
Obtains information to handle debit and check payments by phone
Searches internet, public records, city and telephone directories, credit bureau reports, vendor searches and contacts employer and post office to locate consumer and/or consumer assets
Makes decision for next activity on consumer files and monitors legal case filing for expected outcomes
Follow-up to ensure all available options are utilized to achieve payment of debt
Meets minimum standards for daily calls, files worked and goals
Handles files in accordance with company and client standards, follows scripts and regulatory compliance requirements
Approaches contact with consumers and third parties with a high level of professionalism/customer service on a recorded and monitored phone line
Complete all required training applicable to this position
Regular and predictable attendance is an essential function of this position
Other duties, as assigned

Qualifications:

High school diploma or general education degree (GED)
1-3 years of relevant call center experience
Knowledge of basic computer operation, including internet research
Communicates effectively verbally and in writing
Must pass a background check and drug screening. In accordance with recent changes to Ohio law, we do not test for THC/Marijuana

Compensation and Benefits:

The expected compensation is $20.33-24.78/hr., plus uncapped monthly bonus opportunities, with an average annual bonus potential up to $26,000 or more (based upon 1 year of service)
Employees proficient in Spanish may receive additional compensation
Paid Time Off (PTO) - 16 days annually + 9 Company paid holidays
Competitive benefits - Medical, Rx, Dental, Vision, 401(k), Parental Leave, Life and Disability Insurance and more. You can review our benefits at www.weltman.com/careers (http://www.weltman.com/careers) for more information.
Promotional opportunities from within the firm
Employee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
Earn incentives through monthly contests in a fun team environment
Free parking
Free onsite fitness center available to all employees

Physical and Mental Demands:

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain in a stationary position at a workstation. This position requires constant use of hands and fingers for typing and operating a computer and other office equipment. The employee must possess the ability to communicate information and ideas in writing and verbally. Occasional standing, walking, bending, and lifting of items weighing up to 15 pounds may be required. Close visual acuity is needed to read, analyze data, and view a computer terminal for extended periods.

Work Environment:

This position operates in a professional office environment. It is representative of those an employee encounters while performing the essential functions of this job. The employee will experience low to moderate noise levels and moderate interruptions. The workspace is well-lit and climate controlled.

EEO Statement: Weltman is an equal opportunity employer.

#Collector

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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