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Collections Manager

Verisma -
Remote

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Job Details

Full-time
$50,000 - $65,000 a year

Qualifications

Customer relationship building
Client rapport building
Cross-functional communication

Full Job Description

Summary of Position:
Under the direct supervision of the Director of Account Receivables and Collections, the Manger of Collections is responsible for leading the process to bill requestors and collect past due accounts which requires a deep understanding of the billing regulations across states and requestor types, and the ability to clearly articulate the fees to recipients.

Duties & Responsibilities:

Manage and direct team of Billing and Collections Analysts
Develop and maintain periodic reporting for upper management to monitor billing and collections
Build relationships with new requestors
Build relationships with requestors to facilitate payment on past due or in-dispute invoices
Communicate with top requestors via phone and email to collect past due receivables
Articulate the fee calculations to recipients to ensure they understand the fees; defray common misperceptions of fee calculations.
Maintain accurate financial records
Work independently within established procedures
Investigate discrepancies between Verisma AR vs. Requestor AP and resolve differences
Research issues and develop resolutions
Prepare detailed transaction reports to provide sufficient information for certain requestors to release payment
Monitor slow and no payers for Pre-Bill assignments
Ability to sort, filter, manipulate large (thousands of rows) data files in excel
Ability to learn proprietary billing platform (VRM) to investigate billing issues
Work with Client Directors to make AR adjustment decisions where appropriate
Provide feedback to Operations to document and correct billing issues
Other duties as assigned

Minimum Qualifications:

BS in Accounting, Finance or related field Preferred, HSD Required.
2+ years’ direct accounting, billing, and collections experience preferred
Positive attitude and strong communication skills
Ability to communicate effectively both within the organization and with customers
Ability to articulate the correct fee schedule to requestors resulting in payment of AR
Ability to investigate detailed transactions and solve problems independently
Able to complete tasks within deadlines
Exceptional interpersonal skills and capacity to build effective relationships with co-workers and customers
Ability to work effectively and independently in high volume & fast-paced environments

Apply Now

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