Top 209783 Customer experience associate Jobs

Member Support Associate
Lively —Remote
- $22 - $28 an hour
- 8 hour shift
- Remote
- Spanish
- English
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
Customer Care Associate
Health Advocate —Remote
- From $16.50 an hour
- Full-time
- Remote
- Medical office experience
- HIPAA
- Organizational skills
- Paid holidays
- Health insurance
Customer Support Associate
M7 Health —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
- Paid training
Quick Apply
Customer Support Associate - Depositions
Filevine —Remote
- $61,000 - $72,000 a year
- Full-time
- Remote
- Mid-level
- Time management
- Disability insurance
- Health insurance
Quick Apply
Associate Patient Call Representative
SCA Health —Remote
- $21 - $23 an hour
- Full-time
- Remote
- Microsoft Outlook
- Medical office experience
- High school diploma or GED
- Disability insurance
- Health insurance
10h
Remote Customer Support Associate
Traveling with Mchaila —Carolina, PR
- Full-time
- Remote
- Administrative experience
- Organizational skills
- Communication skills
Quick Apply
Member Experience Associate
Fetch Pet Insurance —Remote
- $20.00 - $21.50 an hour
- Full-time
- Remote
- Google Workspace
- Bachelor's degree
- 1 year
- Tuition reimbursement
- Paid time off
Customer Care Associate (100% Remote)
Visualutions, Inc. —Spring, TX
- $21 - $25 an hour
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply
6d
Customer Service/ Helpdesk Associate
Qureos Inc —Orinda, CA
- $29 - $37 an hour
- Full-time
- Computer literacy
- English
- Continuous improvement
9d
CUSTOMER SERVICE ASSOCIATE
GRADE POTENTIAL, LLC —Phoenix, AZ
- $35,000 - $55,000 a year
- Overtime
- Remote
- 11+ years
- Financial services
- Entry level
- Paid holidays
- Health insurance
Benefits Administration Services Associate
Conduent Business Services, LLC —Remote
- $18.44 an hour
- 8 hour shift
- Remote
- Computer literacy
- High school diploma or GED
- Criminal background check
- Paid training
- Paid holidays
Provider Relations - Call Center Associate
Conduent State Healthcare, LLC —Remote
- $16 - $18 an hour
- Urgently hiring
- Computer literacy
- Administrative experience
- High school diploma or GED
- Paid training
- Paid holidays
Seasonal Customer Love Associate - (Remote - GA based)
Reformation —Atlanta, GA
- $17.60 - $18.65 an hour
- Part-time
- Remote
- Communication skills
- Entry level
- Time management
- Commuter assistance
- Health insurance
Quick Apply
AF Customer Advocate Associate Rep (Hybrid/Remote)
American Fidelity Assurance —Remote
- $50,204.43 - $77,532.97 a year
- Overtime
- Remote
- Spanish
- Writing skills
- Research
8d
Client Experience Associate
AnywhereWorks —Texas
- From $16 an hour
- Full-time
- Remote
- Background check
- Spanish
- Computer literacy
Quick Apply
Seasonal Customer Love Associate - (Remote - TX based)
Reformation —Austin, TX
- $17.60 - $18.65 an hour
- Part-time
- Remote
- Communication skills
- Entry level
- Time management
- Commuter assistance
- Health insurance
Quick Apply
Customer Success Associate
Figure Lending —Reno, NV
- Up to $71,000 a year
- Hybrid work
- Residential
- US work authorization
- 1 year
- Continuing education credits
- Commuter assistance
Quick Apply
14d
Nuuly Customer Success Associate (Full-Time, Sunday-Thursday 6AM - 2PM EST)
Nuuly —Abington, PA
- $15 an hour
- Part-time
- Remote
- Entry level
- Health insurance
- Dental insurance
7d
Customer Care Associate
The Travelers Companies, Inc. —Windsor, CT
- $37,400 - $61,600 a year
- Hybrid work
- Bilingual
- High school diploma or GED
- Children
- Wellness program
- Paid holidays
7d
Customer Experience Associate
Eko Health —Emeryville, CA
- $22 - $25 an hour
- Full-time
- Hybrid work
- Office
- Continuous improvement
- Training & development
- Disability insurance
- Health insurance

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Member Support Associate

Lively -
Remote

Quick Apply

Job Details

$22 - $28 an hour

Benefits

Stock options
Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Parental leave
Vision insurance

Qualifications

Customer communication

Full Job Description

About Lively

Lively set out to raise the bar on benefit solutions, because we believe no one should have to sacrifice personal wellness for financial wellness. While traditional benefits focus more on transactions and less on the humans using them, Lively harnesses user-centric design and innovative technology to deliver an effortless experience for employers and account holders alike. Our modern HSA is consistently top-rated, and we have since expanded our offerings to provide a full suite of other benefits and services for companies, consumers, and financial institutions.

Lively is a remote-first company, headquartered in San Francisco with employees across the US. Come join us and help make getting the value out of your benefits as simple as it should be.

Lively is looking for a Member Support Associate to join our team! (Spanish a bonus but not required)

About Lively

Lively is a remote-first company, headquartered in San Francisco with employees across the US. Come join us and help make getting the value out of your benefits as simple as it should be.

About the Role

Does helping others energize you? We're looking for curious and excited Member Support Associates to join our team! We love leaving our customers happy with the support they receive when they contact us. Top notch customer service over the phone, through email, and chat is our priority, and we need high-performing and exceptional people like you on our team!

It's okay if you don't have rockstar knowledge about healthcare or finance, we can teach you everything you need to know, but you'll definitely get bonus points if you do! In this role, you'll be on the front lines speaking with new or returning customers, answering their questions or concerns so they can get back to living their healthiest life. There's rarely a one-size-fits-all solution, so you'll have to break out your creativity, and curiosity, while leveraging your innate empathy, to leave each customer feeling positive and satisfied after every interaction.

This position is fully remote, but you must be based within the United States. We are unable to work with candidates from the states of California and Alaska for this role.

Responsibilities

Able to work an 8 hour shift from 10:30-7pm MT, Monday - Friday.
Wired (not wi-fi) access to a DSL/Cable internet connection with sufficient speed and stability to minimize connectivity issues.
Customer Service — Help Lively end-users via phone, email, and chat during business hours.
Timely & Accurate Support — Leave each customer happy with accurate and timely information.
Problem Solving — Simplify and solve complex tasks related to all Lively products.
Reporting & Data — Generate bug reports for reproducible product issues, and create and resolve task incidents in Jira for data reconciliation needs.

Skills & Experience

Adaptable — Our busy Open Enrollment and tax season (each year from November through April) challenges us to be flexible and adaptable in order to continue to provide excellent support despite high customer volume.
Detail-oriented — You have exceptional attention to detail and can work on various tasks or use diverse systems simultaneously.
Communicator — You bring strong written, verbal, and listening skills, enabling you to understand complex issues, communicate their solutions and deliver an amazing customer experience.
Passionate — We need team members who bring their enthusiasm and empathy to each interaction in order to make a meaningful difference in our customers' lives. You are more than just committed to helping our customers find the answers they need, you want to go above and beyond.
Cool as a Cucumber — You also know how to stay cool, calm, and collected, even when situations get heated.
Team-player — You have a good sense of humor and a down-to-earth personality. We work hard, have fun, and treat people with respect here.
Bachelor's degree from an accredited college or university is preferred, but not required.
If you are proficient in both English and Spanish that is a big plus!

We encourage you to apply if you do not meet all of the qualifications but feel you would be a good fit for the position.

Applicants must be currently authorized to work in the United States on a full-time basis

We encourage you to apply even if you do not meet all of the qualifications, but feel you would be a good fit for the position.

Benefits & Perks

We offer competitive salaries, stock options, medical, dental, vision, life and disability coverage. An HSA with employer contribution, FSA, paid parental leave, medical travel benefits, a 401k plan, flexible vacation policy, lifestyle spending accounts, and more!

At Lively, we believe having diverse teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds to apply. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Come join us in our mission to help people optimize their healthcare spending, maximize their savings, and better their livelihood!

Lively Inc. participates in the E-Verify program. Learn more about E-Verify here:

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

#LI-Remote

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Refine Your Search

customer experience associate jobs

Member Support Associate

Customer Care Associate

Customer Support Associate

Customer Support Associate - Depositions

Associate Patient Call Representative

Remote Customer Support Associate

Member Experience Associate

Customer Care Associate (100% Remote)

Customer Service/ Helpdesk Associate

CUSTOMER SERVICE ASSOCIATE

Benefits Administration Services Associate

Provider Relations - Call Center Associate

Seasonal Customer Love Associate - (Remote - GA based)

AF Customer Advocate Associate Rep (Hybrid/Remote)

Client Experience Associate

Seasonal Customer Love Associate - (Remote - TX based)

Customer Success Associate

Nuuly Customer Success Associate (Full-Time, Sunday-Thursday 6AM - 2PM EST)

Customer Care Associate

Customer Experience Associate

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