Top 573592 Customer program manager Jobs

Technical Manager, Food Safety
SCS Global Services —Remote
- $80,000 - $95,000 a year
- Full-time
- Travel
- Organizational skills
- Senior level
Quick Apply
XBU Program Manager
Sotera Health —Oak Brook, IL
- Full-time
- Senior level
Metrology Manager
Safran —Walton, KY
- From $75,000 a year
- Full-time
- Background check
- Management
- 5 years
- Health savings account
- Relocation assistance
Quick Apply
RN Manager
Lynn Community Health Center —Lynn, MA
- $80,000 - $95,000 a year
- Full-time
- Spanish
- Nursing
- RN License
Quick Apply
Revenue Cycle Manager, Customer Service & Self-Pay
Revcare, Inc. —Fairlawn, OH
- 8 hour shift
- Microsoft Excel
- HIPAA
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Program Manager
TEXON USA INC —Fremont, CA
- $90,000 - $120,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Quality Manager
Ferrousouth —Iuka, MS
- Full-time
- Management
- Mid-level
- Office
Quick Apply
Assistant Manager
Kwik Fill —Wellsboro, PA
- $12.40 - $14.40 an hour
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
11d
Membership Specialist
Girl Scouts of MN and WI Lakes and Pines —Duluth, MN
- $39,516.05 a year
- Weekends as needed
- Background check
- Marketing
- Customer service
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Registered Dietitian - $10k Sign On Bonus Offered to External Candidates!
Memorial Healthcare —Owosso, MI
- Full-time
- Hospital
- Writing skills
- Inpatient
Environmental Services Department Manager
Healthcare Services Group, Inc. —Bowdle, SD
- $39,500 - $43,680 a year
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Employee stock purchase plan
- Paid holidays
Manager, Dangerous Goods Management
Forward Air —Groveport, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- OSHA
Stability Coordinator I
Norwich Pharmaceuticals Inc —Norwich, NY
- $62,354 a year
- Full-time
- Computer literacy
- Organizational skills
- 1 year
- Wellness program
- Health savings account
Quick Apply
Area Service Manager
Hussmann Corporation —Portland, ME
- Full-time
- Clean driving record
- 5 years
- Data analysis skills
- Health savings account
- Health insurance
IT Application Manager
Nifco America, Corp. —Canal Winchester, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
IT Manager of Service & Support
Hodgson Russ LLP —Buffalo, NY
- $83,700 - $102,600 a year
- Full-time
- Background check
- Computer Science
- 5 years
- Health savings account
- Disability insurance
Quick Apply
Team Lead - Working with Adults with Disabilities
Morgan Memorial Goodwill Industries —Hanscom AFB, MA
- $22.96 an hour
- CPR Certification
- Clean driving record
- Microsoft Excel
- Opportunities for advancement
Quick Apply
Quality Manager
Thermo Vac —Oxford, MI
- Overtime
- 5 years
- Engineering
- ERP systems
- Health savings account
- Paid holidays
Quick Apply
Assistant Store Manager
Community Choice Financial Family of Brands —Appleton, WI
- $16.50 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
Pre-Analytical & Client Services Manager
Medipath, LLC —Coral Gables, FL
- From $90,000 a year
- Weekends as needed
- Background check
- Word processing
- 3 years
- Health savings account
- Health insurance
Quick Apply

I want to receive the latest job alert for customer program manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer program manager jobs near

Technical Manager, Food Safety

SCS Global Services -
Remote

Quick Apply

Job Details

Full-time
$80,000 - $95,000 a year

Qualifications

Growing experience
Organizational skills
Senior level
Leadership
2 years

Full Job Description

Company Overview
SCS Global Services is a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors for over 40 years. As a Benefit Corporation, we are committed to socially and environmentally responsible business practices, and through the application of sound science, we are driving positive change.

Job Overview
The Technical Manager oversees the execution of technical assessments, audits, and certification activities, ensuring accuracy, compliance, and high-quality deliverables. This role leads a team of technical staff and contract auditors, providing coaching, workload oversight, and performance feedback to ensure smooth project delivery. The Technical Manager collaborates closely with quality, program, and client-facing teams to resolve escalated issues and maintain adherence to standards and accreditation requirements. In addition, this role supports operational improvements, onboarding, and development of procedures to drive efficiency and strengthen technical performance across multiple programs.

Essential Duties and Responsibilities
Technical Management

Oversee and manage a portfolio of complex audits, ensuring technical quality, compliance, and timely delivery.
Serve as lead auditor on select high-risk, high-visibility, or strategically important audits as needed.
Review and approve audit plans, technical reports, verification statements, and closure of findings.
Provide technical guidance and escalation support to quality assurance and scheme owners, as appropriate.
Ensure appropriate technical resourcing and expertise are applied to each engagement.

Business Development and Strategic Technical Support

Maintain current and thorough understanding of relevant accreditation standards through conference attendance and trainings
Act as point of contact for accreditation requests and communications, including comments on draft normative documents
Lead internal audit process, ensure nonconformities are closed
Develop and implement procedures to increase quality and efficiency of auditing services
Develop work instructions, internal guidance, and staff training materials
Oversee program complaints procedure and investigations involving accreditation bodies
Develop and ensure program procedures and documents comply with current accreditation standards

Program Quality and Development

Ensure program compliance with SCS quality management systems, accreditation requirements, and standards.
Lead identification, investigation, and resolution of quality issues, non-conformities, and complaints.
Recommend, implement, and innovate program changes to improve quality, efficiency, and scalability.
Oversee audit operations, workload planning, and resource allocation.
Maintain current working knowledge of standards, methodologies, protocols, and regulatory requirements.

Team Leadership and Client Management

Provide direct people management for staff and contract auditors, including performance management, coaching, and development.
Conduct formal and informal performance reviews and address performance issues.
Set clear expectations, objectives, and priorities for direct reports.
Promote a positive, collaborative, and respectful work environment and resolve conflicts as needed.
Support recruitment, onboarding, training, and capability development of technical staff.

Client Managment and Team Support

Maintain current understanding of relevant scheme requirements
Conduct technical report reviews, make certification decisions, and manage certification process
Issue and support process to approve suspensions, terminations, and reinstatements of certificates
Attend trainings to maintain qualification to conduct audits, reviews, and certification decisions

Minimum Qualifications

Bachelor's Degree Food science, food technology, or related discipline and
6+ years Professional experience in food safety, quality assurance, food manufacturing, auditing, certification, or related field and
2+ years of people leadership experience
Strong customer service and teamwork skills (Advanced proficiency)
Well-developed organizational skills, with the ability to prioritize numerous tasks effectively (Advanced proficiency)
Strong computer skills, including Excel, Word, Outlook, and database systems (Intermediate proficiency)
Well-developed organization skills, with the ability to prioritize numerous tasks effectively (Advanced proficiency)
Strong customer services and teamwork skills (Advanced proficiency)
Initiative, good judgement, and ability to work independently under pressure in a changing environment (Advanced proficiency)
Ability to travel domestically and internationally (Intermediate proficiency)
Auditing SQF Systems or Auditing the SQF Code Requirements
BRCGS Lead Auditor Training (Food Safety, Packaging Materials, and/or Storage & Distribution)
HACCP Course (HACCP Alliance) - 2 days

Preferred Qualifications

Master's Degree in related field
Fluency with electronic communication media as well as database management systems, including programs such as Outlook, Word, Excel, FileMaker, Salesforce, and PowerPoint (Intermediate proficiency)
ISO Lead Auditor Course

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.

Working Remotely
SCS is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce. This is a home-office based role and may include travel with local, domestic, and/or international trips. Details will be clarified during the recruitment process.

Estimated Annual Salary
$80,000 - $95,000

EEOC Statement
SCS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Quick Apply

Refine Your Search

customer program manager jobs

Technical Manager, Food Safety

XBU Program Manager

Metrology Manager

RN Manager

Revenue Cycle Manager, Customer Service & Self-Pay

Program Manager

Quality Manager

Assistant Manager

Membership Specialist

Registered Dietitian - $10k Sign On Bonus Offered to External Candidates!

Environmental Services Department Manager

Manager, Dangerous Goods Management

Stability Coordinator I

Area Service Manager

IT Application Manager

IT Manager of Service & Support

Team Lead - Working with Adults with Disabilities

Quality Manager

Assistant Store Manager

Pre-Analytical & Client Services Manager

I want to receive the latest job alert for customer program manager

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected