Top 5449 Customer service coordinator Jobs

Customer Care Coordinator-Order Experience I
Numotion —Everett, WA
- $21.30 - $26.88 an hour
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
HVAC Service Coordinator
Homeworks Energy —Remote
- $20 - $27 an hour
- Overtime
- Remote
- Mid-level
- 3 years
- Communication skills
- Paid training
- Paid holidays
Quick Apply
Service Dispatch Coordinator
CyberSheath —Remote
- $45,000 - $65,000 a year
- Monday to Friday
- Remote
- Mid-level
- Typing
- 1 year
Quick Apply
Client Success Coordinator
TechnologyAdvice —Remote
- $50,000 - $59,000 a year
- Remote
- Mid-level
- US work authorization
- Communication skills
- Paid parental leave
- AD&D insurance
Quick Apply
Client Support Coordinator
The Hilb Group —Remote
- $22 an hour
- Overtime
- Remote
- Microsoft Excel
- Administrative experience
- Analysis skills
- 401(k)
- Paid time off
13d
Seasonal Call Center Coordinator - Remote
Centro —Remote
- $15 - $17 an hour
- Part-time
- Remote
- Spanish
- Google Workspace
- High school diploma or GED
- Health insurance
- Paid time off
Customer Success Coordinator
ArborXR —Remote
- Full-time
- Remote
- Mid-level
- Continuous improvement
- 1 year
Quick Apply
Installation Coordinator (100% Remote)
ClearCaptions, LLC —Remote
- $19 - $20 an hour
- Mid-level
- Microsoft Office
- High school diploma or GED
Quick Apply
Customer Service Coordinator
C A P Engineering Inc —Fort Lauderdale, FL
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
13d
Orchard Experience Coordinator
Taves Family Farms —Remote
- $53,931.60 - $64,949.89 a year
- Temporary
- Remote
- Google Workspace
- Writing skills
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
3d
Healthcare Customer Service Coordinator
IVI RMA North America —San Francisco, CA
- $22 - $24 an hour
- Urgently hiring
- High school diploma or GED
- Analysis skills
- Organizational skills
- AD&D insurance
- Paid holidays
Quick Apply
Service Agent, Patient Care Coordinator
Talkiatry Management Services —Remote
- $18.90 an hour
- Full-time
- Remote
- Psychiatry
- Adults
- US work authorization
- Paid parental leave
- Paid holidays
Customer Service Coordinator
Rizzieri —New Jersey
- Entry level
- Health insurance
- Dental insurance
Customer Service & Operations Coordinator
Agency Marketing Solutions —Louisville, KY
- $18 - $22 an hour
- Full-time
- Hybrid work
- Hospitality
- Administrative experience
- Entry level
- Paid time off
- Work from home
Quick Apply
6d
Transportation Customer Service Coordinator
Specialized Transportation Services Inc —Smyrna, TN
- Up to $60,000 a year
- Full-time
- Computer skills
- Communication skills
- Entry level
- Profit sharing
- Paid holidays
Customer Service Coordinator - Logistics
Dolce & Gabbana —New York, NY
- $70,000 - $75,000 a year
- Extended hours
- Research
- Mid-level
- Office
- Disability insurance
- Health insurance
Interterritorial Service Coordinator
Marco Technologies —Remote
- $22.10 - $33.20 an hour
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
11d
Customer Service Coordinator
Keysight Technologies, Inc. —Colorado Springs, CO
- $42,090 - $71,570 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Continuous improvement
- Health savings account
- Employee stock purchase plan
Account Coordinator
Claire Bahn Group —Remote
- $23 an hour
- Part-time
- Remote
- Mid-level
- US work authorization
- Computer skills
Club Experience Coordinator
Ingomar Club —Remote
- $51,676.36 - $62,233.90 a year
- Temporary
- Remote
- Google Workspace
- Writing skills
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
1d

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Customer Care Coordinator-Order Experience I

Numotion -
Everett, WA

Apply Now

Job Details

$21.30 - $26.88 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Customer communication

Full Job Description

By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.

Pay Range: $21.30/HR to $26.88/HR. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.

JOB PURPOSE:

Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion’s order processing system.

KEY RESPONSIBILITIES:

§ Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.

§ Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding.

§ Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps.

§ Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times.

§ Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible.

§ Coordinates scheduling of ATP’s and seating technicians for evaluations and adjustments requests.

§ Meets all set productivity and performance standards

§ Participates in New Equipment department initiatives to continually improve department results.

§ Other duties as assigned by manager

§ Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.

§ Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.

§ Provide excellent customer service for all internal and external customers at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.

§ The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:

§ High school diploma or general education degree (GED) or equivalent combination of experience and education.

§ Minimum one year of customer service experience.

PREFERRED COMPETENCIES AND QUALIFICATIONS:

§ Strong communication skills, both written and verbal

§ Strong listening, organization and priority setting skills.

§ Ability to work in a fast-paced environment and juggle multiple priorities.

§ Ability to think quickly, assess a situation and make a sound decision.

§ Ability to provide best-in-class customer service

§ Working knowledge of service order processing experience

§ Knowledge of complex rehab equipment and products

§ Prior experience working in durable medical equipment industry

§ Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers.

§ Knowledge of MS Word, Excel, PowerPoint, and Outlook

PHYSICAL WORK REQUIREMENTS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

§ Frequent use of hands, wrists, fingers associate with computer equipment.

§ Prolonged periods of time working at a desk and/or on a computer.

§ Occasionally move and reach with arms and hands.

§ Ability to communicate effectively.

§ Ability to work overtime as needed.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

customer service coordinator jobs

Customer Care Coordinator-Order Experience I

HVAC Service Coordinator

Service Dispatch Coordinator

Client Success Coordinator

Client Support Coordinator

Seasonal Call Center Coordinator - Remote

Customer Success Coordinator

Installation Coordinator (100% Remote)

Customer Service Coordinator

Orchard Experience Coordinator

Healthcare Customer Service Coordinator

Service Agent, Patient Care Coordinator

Customer Service Coordinator

Customer Service & Operations Coordinator

Transportation Customer Service Coordinator

Customer Service Coordinator - Logistics

Interterritorial Service Coordinator

Customer Service Coordinator

Account Coordinator

Club Experience Coordinator

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