Top 670 Customer service Jobs in Dallas, GA

Dispatcher
Reliable Heating & Air —Kennesaw, GA
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
Quick Apply
3d
Paulding WIC CSR 1 or 2
Georgia Department of Public Health —Dallas, GA
- $30,700.56 - $33,042.48 a year
- Online Application
- Spanish
- Pass drug screening
- English
- Paid holidays
- Health insurance
2d
Call Center Remote Customer Service Representative
VIMO INC —Atlanta, GA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Care Coordinator - $22.15/hourly
Douglas County Water Authority —Douglasville, GA
- $22.15 an hour
- Overtime
- Computer literacy
- Basic math
- English
Quick Apply
7d
Customer Service Representative
CourierNet —Marietta, GA
- Full-time
- Entry level
Customer Service Rep
NATIONAL CONSTRUCTION RENTALS —Atlanta, GA
- $22 - $23 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Communication skills
Quick Apply
Representative, Customer Service
CarMax —Kennesaw, GA
- $17.40 - $24.40 an hour
- 8 hour shift
- High school diploma or GED
- Typing
- Communication skills
- Paid jury duty
- Paid holidays
Customer Service Representative
Kenda Tires —Cartersville, GA
- $22 - $24 an hour
- Full-time
- Sales
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Customer Care Representative
Stellantis Financial Services US —Atlanta, GA
- Overtime
- Hybrid work
- Travel
- US work authorization
- Reliable transportation
- Opportunities for advancement
Quick Apply
Customer Service Associate
Big Lots —Dallas, GA
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Call Center Representative
AnswerMTI —Atlanta, GA
- From $16 an hour
- Weekends as needed
- Computer literacy
- No experience needed
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative (CSR) – Weekend Availability
TE Certified Electrical, Plumbing, Heating & Cooling —Kennesaw, GA
- $18 - $22 an hour
- Weekends as needed
- Mid-level
- Residential
- Computer skills
- Paid holidays
- Dental insurance
Quick Apply
Customer Service Representative
Steamboat Group —Kennesaw, GA
- $19 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Office
- Tuition reimbursement
- Paid time off
Quick Apply
4d
Customer Service Representative
OrthoAtlanta —Atlanta, GA
- Full-time
- Writing skills
- Medical office experience
- Mid-level
Quick Apply
Customer Experience Agent
AnswerMTI —Atlanta, GA
- From $16 an hour
- Part-time
- Computer literacy
- Writing skills
- Typing
- Paid training
- On-the-job training
Quick Apply
Customer Service and Service Dispatcher
OWEN SECURITY SOLUTIONS —Kennesaw, GA
- $18 - $24 an hour
- Full-time
- Background check
- Spanish
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
6d
Guest Service Representative
Spark By Hilton - Marietta Ballpark Area, GA —Atlanta, GA
- Weekends as needed
- Hotel
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Hotel Front Desk Agent
KENNESAW TOWNEPLACE SUITES —Kennesaw, GA
- $17 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
Quality Assurance Call Monitoring
Verida Inc —Villa Rica, GA
- Weekends as needed
- Bilingual
- Microsoft Excel
- Mid-level
Quick Apply
Customer Service Administrator 1
Southeastern Freight Lines —Austell, GA
- $17.26 - $21.88 an hour
- Part-time
- Background check
- Microsoft Outlook
- Pass drug screening

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Dispatcher

Reliable Heating & Air -
Kennesaw, GA

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

Customer communication
Administrative experience
High school diploma or GED

Full Job Description

Summary

The service dispatcher is accountable for planning and dispatching for the technicians in the most efficient, customer focused manner to ensure we exceed our customers’ expectations as well as meet Reliable’ s operational and growth goals. Answering emails, from technicians, other departments and within the department in a timely manner. Communicating daily within the team and with the Dispatch manager.

Shifting daily and throughout the day to support all service area field team members. Scheduling quotes/return visits, adjusting routes, rescheduling customers, monitoring the board for same day and next day availability. Adjusting all booking platforms as needed.

Real time invoicing for field team members. This includes verifying correct coding, making corrections, collecting payments as needed and daily invoicing checks to ensure all calls were invoiced timely and completed for the day.

This position will work 40 hours per week with the need to have flexibility for working evenings and weekends on a rotating schedule.

Essential Functions

Plans routes to minimize drive times and ensure best resources are assigned to the right calls
Dispatches work and modify/optimize schedules throughout the day
Liaison for the HVAC technicians/Plumbers/Electricians in the field for the CSRs, admin, and managers on the overall operations of the field team members
Promote and support the HVAC/Plumbing/Electrical growth plans by promoting all HVAC maintenance agreements, generator rentals and RENTAL offerings
Schedule engine updates for both the dashboard availability and dispatches
Create/Edit Invoices as well as analyze and review Invoices for customers/field technicians
Assists field team members on all items needed: accepting jobs, complaints, scheduling of jobs, days requested off, housekeeping and equipment issues, etc.
Provides ongoing support by frequently communicating with internal and external departments, vendors and or contractors
Coordinates transfer of equipment/material/and other supplies from office/warehouse to field operatives/field team members
Works with managers to resolve NPS concerns
Works directly with Independent Contractors who partner with the Company to provide services
- Dispatches job/setting routes and sends information via Service Titan
- Provides real time assistance for contractors for verification and customer concerns
Manages direct communication with customers
Other duties as assigned

Qualifications

High School Diploma or GED required.
Excellent organization and administrative skills are a must.
Must have 2-3 years’ experience dispatching field personnel with a service-related industry.
Experience with team coordination and/or project management is helpful.
Ability to work in an environment with frequent interruptions.
Geographical knowledge of service area or map reading skills
Ability to multi- task and handle busy, dynamic environments.
Strong computer skills and ability to use Excel and Word products.
Service Titan is a huge plus.
Excellent data analysis and analytical skills
Strong customer service skillset
Can do, solution-oriented attitude.
Must be driven to succeed and dependable.

Please note that any offer of employment is conditional upon successful completion of a background check, drug screen, and motor vehicle record review (as applicable).

Reliable is proud to be an equal opportunity employer, celebrating diversity and creating an inclusive environment for all employees. We do not discriminate in our employment practices based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, pregnancy or related condition, marital status, military or veteran status or any other basis protected by federal, state, or local law.

Quick Apply

Refine Your Search

customer service jobs in Dallas, GA

Dispatcher

Paulding WIC CSR 1 or 2

Call Center Remote Customer Service Representative

Customer Care Coordinator - $22.15/hourly

Customer Service Representative

Customer Service Rep

Representative, Customer Service

Customer Service Representative

Customer Care Representative

Customer Service Associate

Call Center Representative

Customer Service Representative (CSR) – Weekend Availability

Customer Service Representative

Customer Service Representative

Customer Experience Agent

Customer Service and Service Dispatcher

Guest Service Representative

Hotel Front Desk Agent

Quality Assurance Call Monitoring

Customer Service Administrator 1

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