Client Services Manager
BAYADA Home Health Care —Waite Park, MN
- $62,000 a year
- Adults
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
7d
Guest Services Manager
Coborn's, Inc. —Little Falls, MN
- $17 - $24 an hour
- Full-time
- 18 years or older
- Management
- Mid-level
- Health savings account
- AD&D insurance
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2d
Treasury Management Specialist I
Falcon National Bank —Saint Cloud, MN
- $20 - $24 an hour
- Full-time
- Hybrid work
- Mid-level
- 1 year
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
1d
Inside Sales Representative Support
Graybar Electric Company, Inc. —Saint Cloud, MN
- $21 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Dispatcher
Groome Transportation (ND) —Saint Cloud, MN
- $15 an hour
- Urgently hiring
- Microsoft Outlook
- DOT physical examination
- Pass drug screening
- Disability insurance
- Health insurance
14d
Customer Service Representative
Aquatraction —Sartell, MN
- $17 - $25 an hour
- Email
- Office
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
BLACKHAWK INDUSTRIAL OPERATING CO —Waite Park, MN
- $20 - $23 an hour
- Computer literacy
- Pass drug screening
- English
- Health savings account
- AD&D insurance
Quick Apply
Customer Service Rep
Lincare Inc. —Little Falls, MN
- $15 - $20 an hour
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
Customer-Food Service
Kwik Trip —Saint Cloud, MN
- $16.00 - $21.70 an hour
- Weekends as needed
- Customer service
- Cash register
- Food service experience
- Health insurance
- 401(k)
Quick Apply
3d
Customer Service Representative/Personal Banker
Sentry Bank —Saint Stephen, MN
- From $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
6d
Campground Front Desk Team
Two Rivers Campground and Tubing —Royalton, MN
- $18.50 - $19.00 an hour
- Weekends as needed
- Background check
- Computer skills
- In-person
- Employee discount
- Flexible schedule
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Customer Service Representative
Copart —Avon, MN
- $18.00 - $20.29 an hour
- Overtime
- Bilingual
- Computer literacy
- Residential
- AD&D insurance
- Employee stock purchase plan
Quick Apply
7d
Front Desk Representative
Bright Smiles Community Clinic & Dental —Saint Cloud, MN
- $17 - $20 an hour
- Part-time
- Spanish
- Dental office
- Administrative experience
Quick Apply
Front Desk Receptionist
Haven of Mercy Area Catholic Community —Little Falls, MN
- $20 an hour
- Full-time
- Microsoft Excel
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
14d
Customer Service Representative
Aventiqo —Saint Cloud, MN
- $22 - $23 an hour
- Contract
- In-person
- Entry level
Quick Apply
5d
Customer Service Representative
Glass America —Saint Cloud, MN
- $18 - $26 an hour
- Full-time
- Background check
- Sales
- Pass drug screening
- Paid parental leave
- Health savings account
Quick Apply
1d
Dispatcher/Customer Service
Andys Towing LLC —Saint Cloud, MN
- $18 - $20 an hour
- Full-time
- High school diploma or GED
- Typing
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Customer Service Associate - St. Cloud, MN - (Full-Time)
Goodwill-Easter Seals MN —Waite Park, MN
- $14.20 - $21.29 an hour
- Weekends as needed
- Experience working with individuals with disabilities
- Merchandising
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Day/Evening
Homewood Suites by Hilton —Saint Cloud, MN
- $15 - $16 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Paid time off
- Employee discount
Quick Apply
4d
Customer Service Representative
Spee-Dee Delivery Service —Saint Cloud, MN
- $18 - $20 an hour
- Full-time
- 18 years or older
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
2d

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Client Services Manager

BAYADA Home Health Care -
Waite Park, MN

Quick Apply

Job Details

$62,000 a year
7 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Employee relationship building
Bachelor's degree

Full Job Description

Client Services Manager, Director Track

St. Cloud Pediatrics (SCP) Office | Skilled Nursing Unit | St. Cloud, Minnesota

Position Summary

BAYADA is seeking a high-level Client Services Manager (CSM) for our St. Cloud Pediatrics (SCP) office in St. Cloud, Minnesota. SCP sits within the Skilled Nursing Unit, where BAYADA delivers expert, compassionate care for medically fragile children and adults in the home, including clients with complex needs such as tracheostomy and ventilator support, seizure management, and tube feedings.

This role is designed for a strong operator and people leader who can lead at a high level immediately while building toward a fast-track path into office Director responsibilities.

The ideal candidate will combine strong client services leadership, fiscal and caseload ownership, field employee support, and relationship-building capability with the executive presence, business judgment, and development mindset needed to grow into broader office leadership. BAYADA defines the CSM role as focused on delivery and coordination of client services, growth and development of caseload, and ongoing case management.

What You'll Do

Lead day-to-day service delivery and coordination for a complex pediatric skilled office, ensuring clients receive compassionate, excellent, and reliable care in alignment with The BAYADA Way.
Develop and grow caseload through relationship building, service excellence, and close partnership with referral sources, families, and internal leaders.
Nurture strong relationships with clients, field employees, and referral sources to support retention, satisfaction, and office growth.
Participate in recruiting, selection, and onboarding efforts for field employees to ensure the office can staff cases safely and consistently.
Schedule field employees, manage coverage, and proactively address open shifts and service continuity needs across the caseload.
Maintain effective fiscal management of the caseload, with attention to payroll accuracy, visit verification, clean claims, and operating performance.
Provide administrative supervision, coaching, and support to field employees while reinforcing accountability, responsiveness, and service excellence.
Partner closely with clinical and recruiting leaders to align service delivery, staffing strategy, and office growth goals across the SCP market.
Use sound judgment in a fast-paced environment to resolve issues, remove barriers, and keep commitments to clients, families, and employees.

Director-Track Expectations

Operate beyond task execution by thinking like an office leader who understands service, people, growth, and financial performance together.
Build readiness for promotion by demonstrating strong decision quality, customer focus, communication, situational adaptability, interpersonal savvy, talent development, and engagement leadership.
Serve as a leadership bench candidate who can take on increasing responsibility, special projects, metric ownership, and broader office oversight as development progresses.
Contribute to a culture of learning, accountability, and continuous improvement consistent with BAYADA's leadership development model and office operating standards.

Ideal Candidate Profile

Proven success in service operations, client services, staffing, scheduling, healthcare operations, or related office leadership.
Demonstrated ability to lead people, influence across teams, and build trust with clients, families, referral sources, and employees.
Strong business acumen with the ability to manage priorities, solve problems quickly, and drive results in a changing environment.
Experience with performance metrics, service delivery outcomes, payroll or billing workflows, and operational follow-through.
Comfort working in a pediatric and/or skilled home care environment where urgency, compassion, and precision all matter.
A clear desire and readiness to grow into broader office leadership and ultimately a director-level opportunity.

Preferred Qualifications

Bachelor's degree required.
Prior leadership experience in home care, healthcare staffing, skilled nursing, pediatrics, or a related healthcare services environment preferred.
Experience supervising, coaching, or developing employees preferred.
Experience managing a caseload, service line, branch operations, or comparable business portfolio preferred.
Familiarity with healthcare operations systems, scheduling platforms, and performance reporting preferred.

Success Measures

In this role, success will be reflected in:

Caseload growth and stability.
Strong client and family experience.
Improved staffing consistency and reduced open-shift risk.
Effective employee support, engagement, and retention.
Accurate, timely payroll and visit verification follow-through.
Visible readiness to assume broader office leadership responsibilities.

Highlights

Salary: $62,000 with a fast track to leadership
Paid weekly
Comprehensive benefits package including:
- Paid holidays
- Vacation and sick leave
- Vision, dental, and medical health plans
- Employer-paid life insurance
- 401(k) with company match
- Direct deposit
- Tuition reimbursement
- Employee assistance program
Advancement opportunities and strong growth potential

Why This Role Matters

At BAYADA, this is more than an operations role. It is an opportunity to lead with heart, grow a pediatric skilled office, support exceptional care in the home, and build toward a future Director path in an office where that leadership need is already top of mind.

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Quick Apply

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Position Summary

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Highlights

Why This Role Matters

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