Top 109 Customer service Jobs in Riverside, IA

MAC Specialist I
GreenState Credit Union —North Liberty, IA
- $23.61 - $27.60 an hour
- Overtime
- Word processing
- Research
- High school diploma or GED
3d
Customer Service - Self Storage Manager
Public Storage —Iowa City, IA
- $16 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
6d
Client Services Associate- Johnson County
Horizons, A Family Service Alliance —Coralville, IA
- $16 - $18 an hour
- Full-time
- Background check
- Clean driving record
- Databases
- Paid holidays
- Disability insurance
Quick Apply
Customer Contact Center Representative 1
Hills Bank —Hills, IA
- From $18.50 an hour
- Full-time
- High school diploma or GED
- Trade school
- Computer skills
Quick Apply
11d
Delivery Station Customer Service Associate, DSL
Amazon.com Services LLC —Iowa City, IA
- $18 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Employee assistance program
- 401(k) matching
Customer Service Rep-Morning opener
Planet Fitness - Baseline Fitness —Coralville, IA
- Part-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
- Health savings account
- Disability insurance
Quick Apply
11d
Customer Service
Hy-Vee Inc —Washington, IA
- Part-time
- Basic math
- Pass drug screening
- No high school diploma
9d
Cashier (Good4u Customer Care)
Natural Grocers —Iowa City, IA
- From $15 an hour
- Full-time
- Data entry
- Entry level
- Wellness program
- Paid parental leave
Quick Apply
Hotel Guest Service Rep
Holiday Inn Express —Coralville, IA
- Full-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
Quick Apply
13d
Guest Services Representative Home2 Suites Coralville Iowa
Hotel Equities —Coralville, IA
- $15 an hour
- Part-time
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
6d
Customer Service Technician
Agiliti —Tiffin, IA
- Weekends as needed
- Clean driving record
- Ability to walk for extended periods
- Computer literacy
- Health savings account
- Disability insurance
Customer Support Associate I
Nicolet National Bank —Iowa City, IA
- 8 hour shift
- Spanish
- High school diploma or GED
- Ability to sit for extended periods
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Gerber Collision & Glass —Iowa City, IA
- $18 - $22 an hour
- Full-time
- Sales
- Administrative experience
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
5d
Hotel Front Desk Clerk
AmericInn Lodge & Suites —Coralville, IA
- Up to $18 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Hotel
- Free parking
- Employee discount
Quick Apply
Clinic Services Specialist - Cancer Center
The University of Iowa —Iowa City, IA
- Full-time
- Administrative experience
- Clinic
- University
- Disability insurance
- Dental insurance
3d
Front Office Associate
Sagent Behavioral Health —Iowa City, IA
- From $16 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Hotel Guest Service Rep
Hilton Garden Inn —Iowa City, IA
- Part-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
Quick Apply
1d
Customer Service Associate I
Dollar Tree —Washington, IA
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Front Desk Scheduling Coordinator
Hart Family Dentistry —Tiffin, IA
- $15 - $20 an hour
- Full-time
- Dental office
- Microsoft Excel
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
12d
Clinic Services Specialist - OBGYN
The University of Iowa —Iowa City, IA
- Full-time
- Mid-level
- Administrative experience
- Ob/Gyn
7d

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MAC Specialist I

GreenState Credit Union -
North Liberty, IA

Apply Now

Job Details

Full-time
$23.61 - $27.60 an hour
3 days ago

Qualifications

Phone communication
Word processing
Spreadsheets
Employee relationship building
High school diploma or GED
Desktop applications
Productivity software
Technical Proficiency
Client interaction via phone calls

Full Job Description

GreenState Credit Union

MAC Specialist I

US-IA-North Liberty

Job ID: 2026-4712
# of Openings: 1
Category: Retail
GreenState Credit Union

Overview

Serves as a key member of the Member Assistance Center by providing high quality service experiences to members through phone and digital interactions. This position will build relationships with members across various channels serviceable at a first-tier of support. The individual will process transactions in a professional, accurate and efficient manner.

GREENSTATE CULTURE:

At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package.

Responsibilities

Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:

Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.
Demonstrates a positive member service (internal and external) focus at all times.
Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
Ensures confidentiality of member information.
Supports a diverse and inclusive work environment.
Promotes and implements the values of the Member Assistance Center. The qualified candidate will be member focused, show excellence and accuracy in all work, demonstrate integrity, share one vision through teamwork, continually look for improvement, openly mentor others and respect others.
Assists members and potential members with telephone and digital service channels by:
- Answering questions about GreenState products and services
- Performing transactions and resolving problems that are within their authority to resolve.
- Refer problems that are beyond their authority to the appropriate group along with their recommendations.
- Ensuring timely follow up in interactions requiring it for continuation of high-quality member service.
Demonstrates excellence, integrity, teamwork and respect for others, in all their work.
Displays expertise in all GreenState Credit Union products and services and can effectively cross-sell other products.
Research and resolves complex member service issues with limited supervision.
Educates members on the use of digital or self-service platforms and provides technical support while utilizing those platforms.
Uses a computerized system for member verification, gathering relevant information to complete various transactions/requests while ensuring they are in accordance with the appropriate processes and procedures.
Supports the department through accurate and timely completion of processing related tasks, such as document processing or responding to internal requests.
Demonstrates a high degree of accuracy, attention to detail and multi-tasking ability.
Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events.
Contributes positively to the strategic objectives and culture of the department.
Educates members on all Credit Union products and services.
Meets or exceeds established department and individual goals as identified by departmental leadership.
All other duties as assigned.

Qualifications

High school diploma or the equivalent (i.e. GED) and 0-2 years of experience, preferably in a communication center and/or financial institution.
Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.
Individual must be comfortable being on camera at all times. Individuals must be able to conduct company business via phone and digital platforms.
Ability to read and interpret documents such as procedure manuals.
Ability to prioritize and work efficiently in a fast pace environment.
Proficiency with related computer applications, spreadsheets, word processing, and database applications.
Must be bondable.
Highly skilled in mult-tasking ability, accuracy and attention to detail.
Thorough knowledge of deposit products and regulations.
Ability to develop and maintain effective working relationships with co-workers

Reporting Relationship
Reports to the Member Assistance Center Service Supervisor.

Supervisory Responsibilities
This position is not responsible for the supervision of other employees.

Equal Opportunity Employment Statement
GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #ID

PI285754314

Apply Now

Refine Your Search

customer service jobs in Riverside, IA

MAC Specialist I

Customer Service - Self Storage Manager

Client Services Associate- Johnson County

Customer Contact Center Representative 1

Delivery Station Customer Service Associate, DSL

Customer Service Rep-Morning opener

Customer Service

Cashier (Good4u Customer Care)

Hotel Guest Service Rep

Guest Services Representative Home2 Suites Coralville Iowa

Customer Service Technician

Customer Support Associate I

Customer Service Representative

Hotel Front Desk Clerk

Clinic Services Specialist - Cancer Center

Front Office Associate

Hotel Guest Service Rep

Customer Service Associate I

Front Desk Scheduling Coordinator

Clinic Services Specialist - OBGYN

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