Top 69 Customer service Jobs in Rome, PA

Customer Service Rep
WOC Energy —Towanda, PA
- $17 - $21 an hour
- No high school diploma
- Office
- Administrative experience
- Health savings account
- AD&D insurance
Quick Apply
Patient Service Specialist-Gastroenterology- Full Time
The Guthrie Clinic —Sayre, PA
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Health insurance
- Tuition reimbursement
Quick Apply
11d
Patient Service Specialist- Internal Medicine-Full Time
The Guthrie Clinic —Sayre, PA
- Full-time
- Internal Medicine
- HIPAA
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Quick Apply
11d
Patient Service Specialist-Ophthalmology-Full Time
The Guthrie Clinic —Sayre, PA
- Full-time
- HIPAA
- High school diploma or GED
- Medical terminology
Quick Apply
Front Desk Agent
Tioga Downs —Nichols, NY
- $16 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
Customer Service Representative
VIVE Collision —Owego, NY
- $16.50 - $21.00 an hour
- Full-time
- 18 years or older
- Addiction Medicine
- Office
- Paid holidays
- Health insurance
Quick Apply
8d
Customer Service Clerk
Ashi Grocery - Towanda —Towanda, PA
- Weekends as needed
- High school diploma or GED
- Grocery store experience
- Ability to stand for extended periods
Quick Apply
Front Desk Team Member
Lalor Family Dental —Vestal, NY
- $16.50 - $20.00 an hour
- Full-time
- Dental office
- High school diploma or GED
- Leadership
- Free parking
- Health insurance
Quick Apply
Front Desk Agent | Towanda Fairfield Inn
Towanda Fairfield Inn —Towanda, PA
- $14 an hour
- Weekends as needed
- Spanish
- Owner-operator
- English
Quick Apply
Customer Service Associate I
Dollar Tree —Towanda, PA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Patient Services Inbound Call Team*EVENINGS 2pm-7pm
Lalor Family Dental —Endicott, NY
- $16.50 - $20.00 an hour
- Part-time
- Dental office
- No experience needed
- High school diploma or GED
- Paid time off
- On-the-job training
Quick Apply
11d
FRONT DESK - SECOND SHIFT
Crystal Springs Inn & Suites —Towanda, PA
- From $13.50 an hour
- Part-time
- 18 years or older
- Customer service
- Hotel
Quick Apply
9d
Contact Center Advisor - Endwell, NY
Visions Federal Credit Union —Endicott, NY
- $23 - $30 an hour
- 12 hour shift
- Hybrid work
- Experience equivalent to degree accepted
- 1 year
- Associate's degree
- Paid holidays
- Loan repayment program
7d
Customer Service Representative
Engineering Manufacturing Technologies, LLC —Endicott, NY
- $23 - $28 an hour
- Full-time
- Background check
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Customer Service/Account Representative - Occupational Health - Full Time
The Guthrie Clinic —Sayre, PA
- Weekends as needed
- Microsoft Word
- High school diploma or GED
- Epic
- Paid time off
- Employee assistance program
Quick Apply
3d
Guest Service Agent
Candlewood Sayre PA —Sayre, PA
- $12.00 - $13.25 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
3d
Customer Service Associate I
Family Dollar —Towanda, PA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service and Support Lead
Thruway Fasteners —Vestal, NY
- $21 - $23 an hour
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
Part Time - Customer Service Associate - Tool Rental - Flexible
Lowe's —Sayre, PA
- Part-time
- Bilingual
- Merchandising
- Military encouraged
- Employee stock purchase plan
- Health insurance
Customer Service Representative
Tioga State Bank, N.A —Endwell, NY
- $17.50 - $19.00 an hour
- Basic math
- English
- Office

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Customer Service Rep

WOC Energy -
Towanda, PA

Quick Apply

Job Details

$17 - $21 an hour

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Phone communication
Service scheduling
Documentation Handling
Client interaction via phone calls

Full Job Description

Why This Role Matters

Every interaction a customer has with WOC Energy shapes how reliable, responsive, and trustworthy we feel as their propane provider. In this role, you’ll be the person who turns everyday service moments calls, questions, fixes into long-term customer relationships that keep homes warm, businesses running, and communities powered. What you do directly supports customer retention, smooth operations, and growth across our service areas.

What You’ll Do

You’ll work at the center of customer communication and internal coordination, partnering closely with your General Manager, Service Center, and delivery teams to make sure customers get what they need, accurately and on time.

Handle inbound and outbound customer calls with clear, respectful, solution-focused communication
Support customer growth and retention efforts by resolving concerns, following up, and ensuring issues are fully closed
Participate in outbound campaigns to retain customers, win back lost accounts, and collect on past-due balances
Assist with daily delivery and service operations by resolving routing exceptions and updating customer accounts
Provide administrative support including documentation, reporting, route paperwork, scanning, and account accuracy (billing and forecasting)
Depending on location, assist with accounts payable processing and other office operations

What success looks like after 90 days:
You’re confidently handling customer calls end-to-end, proactively identifying issues before they escalate, supporting retention efforts, and keeping customer and routing records accurate with minimal oversight.

What You’ll Actually Do in Your First 30 Days

Learn EDP’s customer systems, routing processes, and service workflows through hands-on training
Begin handling inbound customer calls independently, with guidance on more complex issues
Partner with the General Manager to understand customer retention goals and current challenges
Support daily route paperwork, documentation, and customer account updates to maintain clean, accurate records

Must Have

High school diploma, GED, or equivalent experience
1–2 years of professional customer service experience
Comfort handling phone-based conversations with customers about service, billing, and scheduling
Ability to track details accurately across multiple systems and documents
Reliable attendance and the ability to follow established processes

Nice to Have

Experience in utilities, energy, logistics, or service-based industries
Familiarity with billing systems, route management, or customer account maintenance
Experience supporting retention, collections, or outbound calling campaigns
Prior administrative or office operations experience
Exposure to accounts payable or basic finance processes

What We Offer

Pay- $17-21 per hour, depending on experience

In addition to competitive wages, we offer a comprehensive benefits package designed to support your physical, financial, and personal well-being:

Medical, dental, and vision insurance options
Health Savings Account (HSA) and Flexible Spending Account (FSA)
401(k) with company match
Tuition reimbursement
Employee Assistance Program (EAP)
Voluntary life, AD&D, and short-term disability coverage
Paid holidays and time off
$50,000 basic life/AD&D and long-term disability at no cost
Propane discount

Our Culture

We’re a growing company with deep roots in local communities, and we take pride in doing right by our customers and each other. People here are practical, supportive, and straightforward, we work hard, help when things get busy, and value trust over hierarchy.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

customer service jobs in Rome, PA

Customer Service Rep

Patient Service Specialist-Gastroenterology- Full Time

Patient Service Specialist- Internal Medicine-Full Time

Patient Service Specialist-Ophthalmology-Full Time

Front Desk Agent

Customer Service Representative

Customer Service Clerk

Front Desk Team Member

Front Desk Agent | Towanda Fairfield Inn

Customer Service Associate I

Patient Services Inbound Call Team*EVENINGS 2pm-7pm

FRONT DESK - SECOND SHIFT

Contact Center Advisor - Endwell, NY

Customer Service Representative

Customer Service/Account Representative - Occupational Health - Full Time

Guest Service Agent

Customer Service Associate I

Customer Service and Support Lead

Part Time - Customer Service Associate - Tool Rental - Flexible

Customer Service Representative

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