Top 264031 Customer solutions manager Jobs

Retail Banking Manager
Dairy State Bank —Rice Lake, WI
- Full-time
- Background check
- Management
- Customer service
- Health savings account
- Health insurance
Quick Apply
Customer Solutions Manager - Maintenance
United Properties of West Michigan —Grand Rapids, MI
- $48,000 - $58,000 a year
- Full-time
- Background check
- Customer service
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
Onboarding Solutions Consultant
Collective Data —Cedar Rapids, IA
- $80,000 - $90,000 a year
- Email
- Background check
- Google Workspace
- Up to 50% travel
- Disability insurance
- Health insurance
Quick Apply
Senior Sales Engineer/Capital Equipment Sales Manager
Bergandi Machinery Co. —Redlands, CA
- Full-time
- Analysis skills
- Contracts
- In-person
- Health insurance
- 401(k)
Quick Apply
Store Manager/Optician
JINS Eyewear US, Inc. —San Francisco, CA
- $70,000 - $89,000 a year
- Weekends as needed
- Background check
- Anatomy knowledge
- Management
- Commuter assistance
- Health insurance
Quick Apply
Production Manager - 3rd Shift
Norwich Pharmaceuticals Inc —Norwich, NY
- $85,000 - $95,000 a year
- Full-time
- Bachelor of Science
- Employment & labor law
- 3 years
- Wellness program
- Health savings account
Quick Apply
Shop Manager
Ho'olawa Napili —Lahaina, HI
- From $25 an hour
- Full-time
- Background check
- Social media management
- Mid-level
Quick Apply
Product Solutions Manager
Integrated Biometrics —Chandler, AZ
- $105,000 - $160,000 a year
- Full-time
- Background check
- Azure
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Advertising Manager
Gettysburg Times —Gettysburg, PA
- From $40,000 a year
- Full-time
- Mid-level
- Mentoring
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
12d
Semiconductor Field Service Manager (10 Year Minimum)
Fabworx Solutions, Inc. —Austin, TX
- Full-time
- Office
- Travel
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
8d
Cost Estimator - Senior
Fiber Materials —Biddeford, ME
- Microsoft Outlook
- Office
- Finance
- Paid holidays
- Health insurance
Residential and Light Commercial Department Manager, Adobe Experience Required
Rainwater Management Solutions —Roanoke, VA
- $52,000 - $62,000 a year
- Full-time
- Background check
- Microsoft Outlook
- System design
- Health insurance
- Dental insurance
Quick Apply
4d
Business Development Manager - Utility T&D
StressCrete Group —Northport, AL
- Full-time
- Customer service
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Branch Manager - Winchendon Branch
GFA Federal Credit Union —Winchendon, MA
- $67,021 - $100,531 a year
- Full-time
- Up to 50% travel
- Customer service
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
11d
Quality and Food Safety Manager
Ring Container Technologies —Lebanon, IN
- From $85,000 a year
- Full-time
- 5 years
- Data analysis skills
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Farmer Advocate and Transformation Manager
Perdue Farms, Inc. —Salisbury, MD
- $89,000 - $125,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Disability insurance
- Relocation assistance
Quick Apply
Solutions Architect/Inside Sales Engineer
Cornerstone Controls —Indianapolis, IN
- $50,000 - $70,000 a year
- Full-time
- Hybrid work
- Background check
- ERP systems
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Regional Sales Manager
G&G Garbage LLC —Watford City, ND
- $45,000 - $50,000 a year
- Full-time
- Sales
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Quality Manager
GNS North America —Holland, MI
- Overtime
- Background check
- 5 years
- Office
Quick Apply
Center Manager -1128
GREASE MONKEY INTERNATIONAL —Savage, MN
- $58,000 a year
- Weekends as needed
- Ability to walk for extended periods
- 3 years
- High school diploma or GED
Quick Apply

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Retail Banking Manager

Dairy State Bank
Rice Lake, WI

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Management
Customer service
High school diploma or GED
Attention to detail
Bank experience
Financial services
Training & development
Leadership

Full Job Description

We are seeking an energetic and detail-oriented Retail Banking Manager specializing in the financial sector to lead our customer support team. In this pivotal role, you will drive excellence in client interactions, oversee service operations, and ensure the delivery of top-tier financial customer experiences. Your leadership will inspire a motivated team, foster strong client relationships, and uphold our commitment to exceptional service standards. This position offers a dynamic environment where your project management skills will shine, empowering you to make a meaningful impact every day.

Duties

Manage and oversee daily customer service activities. Monitor and document errors to ensure efficiencies and reduce errors
Responsible for ensuring compliance is adhered to for customer service-related policies, procedures and standards. Ensure that customer service staff are also in compliance
Knows all features and benefits of the Bank’s service and products. Ensure that staff is trained.
Recruit, train, coach, and motivate customer service staff; create schedules, manage and evaluate performance.
Acts as an escalation point for customer complaints, answering complex inquiries and solving problems relating to the Bank’s products and services
Train or arrange training for employees relating to their job duties or in company policies, procedures
Works together with Management to ensure compliance and training needs are being met
Identify recurring issues in support processes and implement policy changes to improve the overall customer experience
Interpret and communicate company policies and procedures to customer service employees
Assist customers with accounts – opening personal and business accounts including checking, savings, money market, IRAs, HSAs, CDs, and IntraFi.
Assist customers with banking services - including personal and business safe deposit boxes, online and mobile banking, mobile and remote deposit, bill pay, overdraft protection, phone banking, and managing account, debit card and travel alerts.
Assist customers with debit/ATM cards including ordering and cancelling cards, lost and stolen cards, processing customer transaction disputes, travel exemptions, limit increases, CAMS alerts, and related reports and customer questions.
Assist internal and external auditors, internal Bank personnel with any compliance requests for exams or audits
Work with staff to complete year end tasks (reporting, filing, mailings, etc.)
Represent the Bank at local events and build referral networks
Other duties/projects as assigned.

Experience

5-7 years of management or supervisory experience within a customer service environment, preferably in financial services or banking
Strong project management skills with a track record of leading initiatives from conception through execution
Demonstrated leadership capabilities with the ability to motivate teams and manage diverse groups effectively
Experience reading and interpreting legal documents
Excellent communication skills—both verbal and written—to convey complex information clearly and persuasively
Skilled in analysis and problem-solving to assess situations swiftly and develop strategic solutions

Join us to be part of a forward-thinking organization committed to delivering outstanding financial customer service. Your expertise will help shape memorable client experiences while advancing your career in a vibrant, supportive environment.

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Financial services: 5 years (Required)
managerial: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer solutions manager jobs

Retail Banking Manager

Customer Solutions Manager - Maintenance

Onboarding Solutions Consultant

Senior Sales Engineer/Capital Equipment Sales Manager

Store Manager/Optician

Production Manager - 3rd Shift

Shop Manager

Product Solutions Manager

Advertising Manager

Semiconductor Field Service Manager (10 Year Minimum)

Cost Estimator - Senior

Residential and Light Commercial Department Manager, Adobe Experience Required

Business Development Manager - Utility T&D

Branch Manager - Winchendon Branch

Quality and Food Safety Manager

Farmer Advocate and Transformation Manager

Solutions Architect/Inside Sales Engineer

Regional Sales Manager

Quality Manager

Center Manager -1128

I want to receive the latest job alert for customer solutions manager

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