Top 242924 Customer solutions manager Jobs

Customer Success Manager
Just Right Reader —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- School experience
- Mid-level
- Travel
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Customer Success Manager - New Mexico
Just Right Reader —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- School experience
- Mid-level
- Travel
Quick Apply
Customer Success Specialist
InsCipher —Remote
- $23 - $26 an hour
- Full-time
- Remote
- Bachelor's degree
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
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11d
Commercial Launch & Deployment Manager
Mill —San Bruno, CA
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- Full-time
- ERP systems
- Research
- Mid-level
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End Use Manager: Wood & Furniture Coatings
BYK USA Inc. —Remote
- From $125,000 a year
- Full-time
- Background check
- Writing skills
- Mid-level
- Health savings account
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Registered Client Administrative Manager
Steward Partners Global Advisory LLC —Portsmouth, NH
- Full-time
- Mid-level
- Office
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Senior Account Manager (Midwest)
Ventek Solutions, LLC —Eau Claire, WI
- 5 years
- Engineering
- Manufacturing
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Quality and Supply Chain Manager
Yokogawa Fluid Imaging Technologies, Inc. —Scarborough, ME
- From $100,000 a year
- Full-time
- Oracle
- Engineering
- Office
- Health savings account
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Small Business Relationship Manager - Las Cruces
Nusenda Credit Union —Las Cruces, NM
- Mid-level
- Office
- 3 years
- Health insurance
- Tuition reimbursement
Business Development Manager
LOGISTICS PLUS INC —Honolulu, HI
- $75,000 - $120,000 a year
- ERP systems
- Research
- Mid-level
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Commercial Banking Specialist
Old National Bank —Brainerd, MN
- $17.00 - $27.50 an hour
- Online Application
- Microsoft Word
- Research
- Mid-level
- Health insurance
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Assistant Branch Manager - Lake George, NY
Trustco Bank —Lake George, NY
- $40,000 - $55,000 a year
- Weekends as needed
- English
- Mid-level
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Account Manager/Inside Sales
Amatech, Inc. —Erie, PA
- $40,000 - $42,000 a year
- Full-time
- CRM software
- Background check
- Sales
- Health insurance
- Dental insurance
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Account Manager-Commercial Lines
Superior Insurance Partners —Mount Sinai, NY
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Commercial
- Health insurance
- Dental insurance
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Card Solutions Manager
First Mid —Mattoon, IL
- $55,000 - $65,000 a year
- Computer Science
- Research
- Mid-level
- Health savings account
- Employee stock purchase plan
Quick Apply
Trucking Account Manager
Oak Harbor Freight Lines —Mount Vernon, WA
- $82,000 - $95,000 a year
- Full-time
- Clean driving record
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Personal Lines Account Manager
Century Insurance Consultants —Monroeville, PA
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Health insurance
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11d
Revenue Operations Manager
Homestyle Direct —Franklin, TN
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Business Technology Account Manager
Mytech Partners —New Brighton, MN
- $40,000 - $80,000 a year
- 8 hour shift
- 5 years
- Budgeting
- Senior level
- Profit sharing
- Disability insurance
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Customer Success Manager

Just Right Reader
Remote

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year

Qualifications

School experience
Managing customer accounts
Customer communication
Sales support
Customer relationship building
Client onboarding
Customer retention strategy
Professional development facilitation in schools
Webinars
Educational events
Sales referrals
Presentations for conferences or internal meetings
Data reporting
Account development
Student outcome measurement
Mid-level
Managing clients in a customer support role
Brand advocacy
Collaboration with product development teams
Customer engagement
Data interpretation
Participating in conferences
Client growth strategy
Client referrals
Professional development workshops
Customer growth strategy
Account management experience
2 years
Communication skills
Cross-functional communication

Full Job Description

Just Right Reader is a forward-thinking curriculum provider committed to advancing literacy for students from Birth through 12th Grade. Our comprehensive resources are designed to support all learners, including upper-grade students requiring additional intervention to develop foundational skills. Grounded in the Science of Reading, our high-quality materials and tools equip educators with the support they need to accelerate achievement and foster lifelong readers.

Position Overview:

The Customer Success Manager (CSM) plays a vital role in ensuring that districts and schools achieve meaningful results through their partnership with Just Right Reader. The CSM is responsible for guiding customers from onboarding through full program adoption, driving engagement, and ensuring measurable impact on accelerated student reading growth.

This role is all about relationships and results - helping educators and administrators make the most of our products and services, aligning our work with their literacy and instructional goals, and supporting long-term renewals and growth.

Key Responsibilities:

Account ManagementPartnership Development

Serve as the primary point of contact for assigned districts and schools throughout the customer lifecycle.
Build strong, trust-based relationships with district and school leaders, instructional coaches, and classroom educators.
Develop and maintain account plans that outline key goals, milestones, and success metrics.
Conduct regular check-ins to review progress, identify challenges, and share strategies for success.
Monitor account health to proactively address risks and identify opportunities for renewal and expansion.

ImplementationAdoption

Support new customers through successful onboarding, ensuring smooth program launches and clear communication of next steps.
Partner with district and school teams to ensure effective implementation aligned to instructional priorities and literacy goals.
Use data and usage reports to guide discussions, track progress, and highlight impact.
Deliver professional learning sessions, data reviews, and presentations that demonstrate student and educator success.

ImpactRenewal

Analyze customer outcomes to connect product usage with literacy growth and program results.
Present data and success stories that demonstrate measurable value and progress toward district goals.
Drive renewals and expansions through demonstrated impact and strong customer relationships.
Identify customer advocates for testimonials, case studies, and presentations at conferences or webinars.

Cross-Functional Collaboration

Collaborate with internal teams - including Sales, Automation, Product, and Marketing to ensure a seamless and positive customer experience.
Partner with Sales to support pilot conversions and identify opportunities for additional solutions.
Provide customer feedback and insights to internal teams to inform continuous product and service improvement.

Qualifications:

2-4 years of experience in customer success, account management, or district partnerships within the education sector (K-12 or edtech experience preferred).
Proven success managing multiple accounts and building lasting customer relationships.
Strong understanding of district and school operations, instructional goals, and literacy initiatives.
Excellent communication, presentation, and interpersonal skills.
Ability to analyze and interpret data to tell a compelling story about student and educator impact.
Organized, proactive, and passionate about supporting educators and improving student outcomes.

What Success Looks Like

High customer satisfaction and strong renewal rates across assigned accounts.
Consistent program adoption and measurable literacy or learning impact.
Growth in customer advocacy through testimonials, case studies, and referrals.
Positive, cross-functional collaboration that enhances the customer experience.
Willingness and ability to travel as needed for district visits, conferences, and events.

Why Join Us:

At Just Right Reader, we're transforming how children learn to read. You'll be part of a passionate, growing team committed to educational equity, literacy innovation, and joyful learning.

Mission-driven company focused on improving literacy and education outcomes.
Collaborative and innovative work environment with opportunities for growth and development.
Competitive salary and benefits package.

Quick Apply

Refine Your Search

customer solutions manager jobs

Customer Success Manager

Customer Success Manager - New Mexico

Customer Success Specialist

Commercial Launch & Deployment Manager

Inventory Control Materials Manager

End Use Manager: Wood & Furniture Coatings

Registered Client Administrative Manager

Senior Account Manager (Midwest)

Quality and Supply Chain Manager

Small Business Relationship Manager - Las Cruces

Business Development Manager

Commercial Banking Specialist

Assistant Branch Manager - Lake George, NY

Account Manager/Inside Sales

Account Manager-Commercial Lines

Card Solutions Manager

Trucking Account Manager

Personal Lines Account Manager

Revenue Operations Manager

Business Technology Account Manager

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