Top 54053 Customer support advisor Jobs

Customer Care Advisor
NCD —Houston, TX
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Typing
- Paid training
- Disability insurance
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Support Advisor - Inspired Wealth Advisors
Thrivent —Lexington, KY
- $60,000 - $80,000 a year
- Full-time
- Research
- Mid-level
- Office
- Paid holidays
- Paid time off
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Associate Financial Advisor - Wisconsin Heartland Associates
Thrivent —Madison, WI
- $36,000 a year
- Full-time
- Background check
- Mid-level
- Office
- 401(k)
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Client Account Manager
High Performance Computer Services —Ashland, KY
- Full-time
- Pass drug screening
- Office
- Business development experience
- Paid time off
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Director of Planning Operations – Voyage Financial Advisors
Thrivent —Stevens Point, WI
- $90,000 - $135,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- 3 years
- Profit sharing
- Disability insurance
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Sales Engineer
Hydro-Gear —Sullivan, IL
- Up to 50% travel
- Mid-level
- Business development experience
Associate Financial Advisor - Afton Union Financial Group - Seattle, WA
Thrivent —Seattle, WA
- $100,000 - $140,000 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- 3 years
- Retirement plan
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Sr. Delivery Consultant, WWPS ProServe US Federal Civilian - DOE
Amazon Web Services, Inc. —San Francisco, CA
- $176,600 - $239,000 a year
- Full-time
- 5 years
- Organizational skills
- Fair chance
- AD&D insurance
- Health insurance
6d
Senior Home Lending Advisor- Colorado Springs, CO
JPMorganChase —Colorado Springs, CO
- $15.16 an hour
- Online Application
- Computer literacy
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Member Engagement Sales & Service Advisor - West Bend WI - August 17th Start
Delta Defense, LLC —West Bend, WI
- From $21 an hour
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Associate's degree
- Paid training
- Health savings account
Maintenance Team Advisor (Supervisor)
Schreiber Foods —Monett, MO
- Full-time
- Clean driving record
- Travel
- US work authorization
- Relocation assistance
- Health insurance
Technical Services Advisor
ATAS International, Inc. —Allentown, PA
- Mid-level
- Office
- Trade school
Quick Apply
Delivery Consultant, WWPS ProServe
Amazon Web Services, Inc. —Jessup, MD
- $131,300 - $177,600 a year
- Full-time
- 5 years
- Organizational skills
- Senior level
- AD&D insurance
- Health insurance
Sales Account Executive / Insurance Producer - Kingston, NY
ULSTER INSURANCE SERVICES INC —Kingston, NY
- $45,000 - $150,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Customer Accounts Manager / Furniture Delivery Driver
Aarons' Sales and Lease —Concord, NH
- $15.75 - $16.50 an hour
- Full-time
- 18 years or older
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Licensed Financial Services Advisor
First State Bank & Trust —Basehor, KS
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Licensed Office Professional (Financial Associate)
SCOTT HERRMANN SHORELINE GROUP —Burlington, WI
- $20 - $28 an hour
- Full-time
- Background check
- Microsoft Excel
- Research
- Paid time off
4d
Investment Portfolio Associate (Maite, Guam)
Raymond James Financial, Inc. —Maite, GU
- Full-time
- Writing skills
- No experience needed
- Mid-level
- Paid holidays
- Health insurance
Seasonal Tax Preparer - Retail
Intuit —Arlington, TX
- $24.50 - $28.50 an hour
- Part-time
- Spanish
- CPA
- Writing skills
9d
Product Solutions Manager
Integrated Biometrics —Chandler, AZ
- $105,000 - $160,000 a year
- Full-time
- Background check
- Azure
- Computer Science
- Health insurance
- Dental insurance
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Customer Care Advisor

NCD
Houston, TX

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Job Details

Full-time
$17.50 - $18.50 an hour

Benefits

Paid training
Disability insurance
Dental insurance
Work from home
Vision insurance
401(k) matching

Qualifications

Typing

Full Job Description

Life is too short to work with jerks.

Join our team at NCD, a top-tier insurance provider, consisting of a unique and eclectic group of winners, nerds, and gamers who balance a fun, kind, and thoughtful approach to life with an unwavering commitment to unparalleled member satisfaction. Our ecosystem is rooted in our five core values: Relentless Positivity, Growth Obsessed, Get it Done, Helpful Spirit, and Solution Driven.

We are not just coworkers, but a community, working tirelessly towards 'Spreading the Smile' to our members, agents, and each other. NCD is at the forefront of dental and vision insurance, in partnership with our carrier partners MetLife, VSP, and Zurich. Our continuous growth is a testament to our commitment to delivering outstanding agent and customer satisfaction.

If you are ready to win each day, are eager to grow, and aspire to contribute to an organization that is setting the pace in the industry, then we are looking for you. Together, let’s drive change and take NCD to new heights. Join us and become a vital part of our success story as we continue to transform lives and 'Spread the Smile.

Summary:

Do you enjoy connecting with people and consider yourself a great listener? If so, then NCD has a perfect role for you. NCD Dental & Vision has an opportunity for a remote Customer Care Advisor to join our team. Your role is simple: provide the highest level of phone service and support to our customers in a timely manner.

This position is 100% work from home. All remote employees must maintain a workspace that allows professional conversations free from distractions and/or background noise. This position requires 2-4 weeks of paid remote training. Equipment will be provided.

Essential Duties and Responsibilities:

Handles both inbound and outbound communication with members and/or providers.
Communicates with clients across multiple channels, including phone, email, and chat.
Reviews member products and answers questions regarding products, current policies, adds/changes, resolving disputes, and processing transactions.
Refers new product enrollment or changes to existing enrollment to a licensed agent.
Addresses billing or service complaints and inquiries; forwards escalated issues to correct department for investigation.
Documents all member interactions and comments in CRM software; maintains accurate notes describing every client contact.
Continually maintains working knowledge of all company products and services.
Educates members about managing their health and well-being so they can select the best benefit plan options and maximize the value of their health plan benefits.
Builds trust with members across the healthcare life cycle and improves member retention.
Meets performance goals and established KPIs in the areas of call quality, conversation effectiveness, member satisfaction, call volume and average handle times, attendance and schedule adherence.
Attends and participates in team meetings, skill builders, training exercises.

Qualifications:

2+ years of customer service or call center experience
College degree preferred, but not required
Excellent verbal and written communication skills
Proficient computer skills including MS Word, Excel, Outlook, Teams
Ability to multitask by listening, typing, speaking, and navigating multiple interfaces simultaneously
Bilingual is a plus (Spanish bilingual employees receive an additional pay differential)

NCD Benefits:

Company-paid health, dental, life, and disability insurance
401(k) with employer match
Opportunity for professional development
Work from home allowance and support
Positive work environment

Compensation: $17.50–$18.50 per hour, based on experience and qualifications.

Check us out on Glassdoor!

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Refine Your Search

customer support advisor jobs

Customer Care Advisor

Support Advisor - Inspired Wealth Advisors

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Sales Engineer

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Technical Services Advisor

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Licensed Financial Services Advisor

Licensed Office Professional (Financial Associate)

Investment Portfolio Associate (Maite, Guam)

Seasonal Tax Preparer - Retail

Product Solutions Manager

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