Top 52 Customer support intern Jobs

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IT Customer Support - Intern (#022106) Resource & Information MGMT - Admin., Columbia (RICHLAND)
State of South Carolina —Richland County, SC
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On-site Fall 2026 Internship - Customer Service (Greensboro, NC)
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Customer Experience Intern

Portnox -
Austin, TX

Quick Apply

Job Details

Part-time | Full-time | Internship

Benefits

Flexible schedule

Qualifications

Optimizing workflow processes
Project team coordination
Some college
Customer records maintenance
Managing customer accounts
Customer communication
Client onboarding
Account maintenance
Marketing
Operations coordination
Process improvement
Research
Data summary reports
Salesforce Cloud
Collaboration with product development teams
Customer engagement
Communications
CRM system proficiency
Business
Communication skills
Entry level
Cross-functional communication
Under 1 year
Customer data entry

Full Job Description

Description

As a Customer Experience Intern at Portnox, you will support the Customer Experience team in delivering a positive and seamless journey for our customers. This role is a great opportunity to gain hands-on experience in customer success, project coordination, and cross-functional collaboration within a fast-growing SaaS environment.

You’ll work closely with experienced team members, helping contribute to onboarding efforts, customer engagement activities, and internal process improvements. We’re looking for a detail-oriented, proactive individual who is eager to learn and passionate about creating great customer experiences.

Key Responsibilities

Customer Journey Support: Assist the team in supporting various stages of the customer lifecycle, including onboarding, adoption, and ongoing engagement.
Customer Onboarding Assistance: Help coordinate onboarding activities by tracking tasks, preparing materials, and following up with internal teams and customers.
Customer Engagement: Support regular customer touchpoints by preparing notes, gathering data, and helping ensure customers are effectively using our solutions.
Account Support: Assist Customer Experience team members with account research, updates, and documentation.
Data & Reporting: Help maintain customer records, update health scores, and support reporting efforts in Salesforce or other CX tools.
Cross-Functional Collaboration: Partner with teams like Sales, Product, and Support to help ensure a consistent customer experience.
Documentation & Tools: Help create and organize customer-facing materials, internal guides, and track interactions in company systems.

Skills, Knowledge, and Expertise

Experience: No prior professional experience required; internships, coursework, or part-time roles in customer service, business, or related fields are a plus.
Technical Skills: Basic familiarity with CRM tools (e.g., Salesforce) or willingness to learn.
Communication: Strong written and verbal communication skills with a willingness to engage and learn from others.
Organization: Ability to manage multiple tasks, stay organized, and maintain attention to detail.
Problem-Solving: Curious and proactive mindset with a desire to learn and contribute.
Customer Focus: Interest in customer experience, customer success, or business operations.
Team Player: Collaborative attitude and eagerness to work in a team-oriented, fast-paced environment.
Education: Current undergraduate student ideally in their final semester or final year of college, or recent graduate, in Business, Communications, Marketing, or a related field preferred.

Why Join Us

Part-time schedule (flexible hours based on academic commitments if applicable)
Opportunity for growth into a full-time role

About Portnox

Portnox is a cloud-native enterprise access control provider that helps organizations secure every identity - human and non-human - across networks, applications, and infrastructure. As identities, devices, and workloads multiply across modern environments, Portnox enables continuous access verification based on identity context, device posture, and risk signals. Its unified platform brings together passwordless authentication, access control, continuous policy enforcement, and automated response through a single policy engine. Portnox gives security and IT teams real-time visibility into everything connecting and the ability to quickly restrict, quarantine, or revoke non-compliant access. Today, Portnox actively manages more than one million devices worldwide, secures 40 million authentication sessions, and blocks over one million unauthorized access attempts every day. Learn more at www.portnox.com and follow Portnox on LinkedIn.

Quick Apply

Refine Your Search

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Description

Key Responsibilities

Skills, Knowledge, and Expertise

Why Join Us

About Portnox

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