Top 653 Customer support technician Jobs

Customer Support Technician, Helpdesk - Offboardings & Access
Pixel Machinery —Oregon
- $60,000 - $72,000 a year
- Full-time
- Remote
- Google Workspace
- Windows
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Support Technician
SkySlope —Remote
- $24.50 an hour
- Full-time
- Remote
- Communication skills
- Entry level
- Paid parental leave
- Health savings account
Quick Apply
9d
Associate Customer Support Technician
Applied Systems, Inc. —Chicago, IL
- $42,000 - $52,000 a year
- Full-time
- Remote
- Computer skills
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Miami, FL
- Contract
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Customer/ Tech Support Specialist - 12V (Car Audio)
Trail Seven —Frederick, MD
- $22 - $24 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
HVAC Technical Support Associate
Johnstone Supply - NY/CT —Farmingdale, NY
- $45 - $65 an hour
- Full-time
- 7 years
- Driver's License
- Driving
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
Sanametrix —Kansas City, MO
- $55,000 - $62,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Pharmacy Technician - Customer Support Hybrid
Community Compounding Pharmacy —Lake Oswego, OR
- $22 - $24 an hour
- Full-time
- Customer service
- HIPAA
- Office
- AD&D insurance
- Disability insurance
Quick Apply
2d
Tech Support/Customer Service
Grizzly Broadband, LLC —Hamilton, MT
- From $18 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Paid training
- Health savings account
Quick Apply
10d
IT Support & Client Services Technician
Ascend Computer Technology —Sturgis, MI
- $42,000 - $56,000 a year
- Full-time
- Windows
- In-person
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Hybrid Veterinary Technician / Customer Service Representative (CSR) - (full-time)
Framingham Animal Hospital —Framingham, MA
- $18 - $26 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Profit sharing
- Continuing education credits
Quick Apply
12d
Customer Tech Support Specialist – Industrial Equipment
Washworld Inc —De Pere, WI
- Full-time
- Maintenance
- Office
- Electrical experience
- Paid holidays
- Health insurance
Quick Apply
Tech Support Representative
Afni —Tucson, AZ
- $18.50 an hour
- Urgently hiring
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Health insurance
Quick Apply
Certified Pharmacy Technician - Customer Service
APS Rx Solutions —Spring, TX
- $21.94 - $26.43 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Patient care
Quick Apply
Customer Service Technician
Ingersoll Rand —Quincy, IL
- $37,800 - $78,500 a year
- Full-time
- Microsoft Excel
- Marketing
- Ability to walk for extended periods
- Health insurance
- Dental insurance
HVAC – Technical Support/Service Representative
Plumbers' Supply Co. —Massachusetts
- From $90,000 a year
- Full-time
- Clean driving record
- Computer literacy
- Ability to climb stairs
- Profit sharing
- Paid holidays
Quick Apply
3d
Customer Service - Donor Support Technician
CSL Plasma —Pittsburgh, PA
- Extended hours
- Bilingual
- Customer service
- Basic math
Portable Extinguisher Service Technician / Customer Support Specialist (Hybrid)
Fire Safety, Inc. —Columbia, MO
- From $20 an hour
- Weekends as needed
- Hybrid work
- Clean driving record
- OSHA
- Customer service
- Paid training
- Fuel card
Quick Apply
Help Desk Technician II
C&A Tool Engineering, Inc. —Churubusco, IN
- $21 an hour
- 8 hour shift
- Mid-level
- Ability to climb stairs
- In-person
- Health savings account
- Paid holidays
Quick Apply
IT Support Technician
Robert Half —Turtle Creek, PA
- Temporary
- Mid-level
- Windows
- US work authorization
- Disability insurance
- Dental insurance
Quick Apply
2d

I want to receive the latest job alert for customer support technician

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support technician jobs near

Certified Pharmacy Technician jobs in Spring, TX

Customer Service Technician jobs in Pittsburgh, PA

Technical Support Specialist jobs in Frederick, MD

Customer Service Representative jobs in Framingham, MA

Pharmacy Technician jobs in Lake Oswego, OR

Service Technician jobs in Columbia, MO

Technical Support Specialist jobs in Tucson, AZ

Support Technician jobs in Remote

Support Technician jobs in Chicago, IL

Desktop Support Technician jobs in Kansas City, MO

Certified Pharmacy Technician jobs in Murrieta, CA

Sterile Processing Technician jobs in Los Angeles, CA

Certified Pharmacy Technician jobs in Jonesboro, AR

Medical Laboratory Technician jobs in Orlando, FL

Certified Pharmacy Technician jobs in Urbandale, IA

Pharmacy Technician With Training jobs in Columbus, OH

Certified Pharmacy Technician jobs in Fort Wayne, IN

Pharmacy Technician jobs in Seminole, FL

Customer Service Technician jobs in Kansas City, MO

Customer Service Technician jobs in Littleton, CO

Customer Support Technician, Helpdesk - Offboardings & Access

Pixel Machinery -
Oregon

Quick Apply

Job Details

Full-time
$60,000 - $72,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance
401(k) matching

Qualifications

Cloud identity and access management (IAM)
Customer communication
Windows
Communication platforms
Customer support ticket management
Collaborative technology platforms
macOS
Productivity software
Access control management
Ticketing system technical support
Identity & access management

Full Job Description

Who we are

Pixel Machinery is a Boston-based technology consultancy that helps organizations build efficient, flexible, and scalable IT ecosystems. We believe IT should be intelligently automated to enhance security, productivity, and cost-effectiveness—without compromising control or oversight. Achieving this requires deep technical expertise, strategic planning, and precise execution. With experience spanning software development, systems administration, and business operations, we design solutions that empower our clients to operate with confidence and agility.

Summary

As a Customer Support Technician on our Help Desk team, you will own the technical offboarding and access-deprovisioning lifecycle across our client organizations—nonprofits, tech startups, and small/medium businesses. When someone leaves a company, you are the person who makes sure their access is removed quickly, completely, and accurately. Technical offboardings are time-sensitive, security-critical work, and owning them end to end is the core of this role.

Alongside that ownership, you'll provide tier-1 help desk support—onboardings, access and license requests, and general IT troubleshooting—and help keep our support queues moving at pace. This is a high-volume, fast-moving role built for someone who thrives on operational speed and gets satisfaction from a clean, well-run queue.

Who you are You move fast and stay accurate

- you're comfortable working through high ticket volume (think 30 tickets a day, not 5) without losing precision.
You have razor-sharp attention to detail, especially where access, security, and data are concerned. You understand that a single missed de-provisioning step is a real risk, not a rounding error.
You're process-oriented and dependable: you follow checklists and protocols carefully, and you document your work so the next person can trust it.
You can prioritize under pressure and keep a cool head when the queue fills up and new tickets keep landing.
You're empathetic, patient, and communicate clearly and gracefully across multiple channels.
You're early in your IT/support career, technically curious, and eager to grow.

What you'll own (primary responsibilities)

Own the offboarding and termination process end to end: de-provision user accounts and revoke access across IAM platforms (Okta, JumpCloud, and similar) and SaaS tools, reclaim licenses, and confirm that access removal is complete and timely.
Treat every offboarding as a security and compliance event: meet client SLAs for de-provisioning, keep accurate and auditable records, and ensure nothing is left active behind a departing user.
Live coordination with client contacts during high-touch or sensitive offboardings: communicate in real time with client HR and security as needed in preparation for and throughout the offboarding process.
Be the point person for the offboarding queue: monitor it, triage it, and keep it clear—this queue should never be an afterthought.
Coordinate handoffs with other teams (for example, hardware return logistics) without owning the hardware/fulfillment queues yourself.
Improve the playbook: refine and document offboarding workflows, checklists, and best practices as you go.

Supporting helpdesk work (secondary responsibilities)

Process IT onboardings and provision new-user accounts and access.
Handle systems access and SaaS license requests.
Provide light tier-1 software/hardware troubleshooting.
Monitor and triage general support queues during core work hours while meeting client SLAs.
Build and maintain good professional rapport with end users.
Diligently uphold client and internal protocols for IT security and access management.
Collaborate with other internal teams on escalated issues and cross-functional projects.

Pixel Machinery is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by federal, state, or local laws.

The base salary range for this position is $60,000-72,000 per year.

Requirements

Based in Pacific Time Zone
1-2 years in a help desk, IT support, or fast-paced operations role, or strong aptitude and a clear eagerness to grow into one.
Comfort working at high volume and pace, with strong prioritization and time-management skills.
A detail-driven, process-oriented mindset, particularly around access and security.
Excellent written and verbal communication.
Familiarity with the following, or the ability to ramp quickly:
- Jira Service Management (or a similar help desk ticketing system)
- Slack, Teams, or equivalent
- Google Workspace & Microsoft 365
- Mac & Windows OS
- Okta, JumpCloud, or other IAM/identity solutions
- MDM and RMM tools (a plus)
Commitment to continuous learning, with the ability to quickly absorb and retain new information and apply it to decision-making.

Benefits

Health, Dental, Vision Insurance
401k with company matching
Generous Paid Time Off
Work From Home
Training & Development

Quick Apply

Refine Your Search

customer support technician jobs

Customer Support Technician, Helpdesk - Offboardings & Access

Customer Support Technician

Associate Customer Support Technician

Customer Service and Tech Support - Customer Support for Learning and Development

Customer/ Tech Support Specialist - 12V (Car Audio)

HVAC Technical Support Associate

Desktop Support Technician

Pharmacy Technician - Customer Support Hybrid

Tech Support/Customer Service

IT Support & Client Services Technician

Hybrid Veterinary Technician / Customer Service Representative (CSR) - (full-time)

Customer Tech Support Specialist – Industrial Equipment

Tech Support Representative

Certified Pharmacy Technician - Customer Service

Customer Service Technician

HVAC – Technical Support/Service Representative

Customer Service - Donor Support Technician

Portable Extinguisher Service Technician / Customer Support Specialist (Hybrid)

Help Desk Technician II

IT Support Technician

I want to receive the latest job alert for customer support technician

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected