Top 773 Customer svc support Jobs

Remote Customer Service Representative
Essilor and Subsidiaries —Dallas, TX
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
- Health insurance
- Paid time off
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ActioNet —Remote
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Desk Side Support Manager
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Cust Svc Rep Single Bill Offic / PA Customer Service
Hartford HealthCare Corp. —Farmington, CT
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Customer Service Representative
Essilor and Subsidiaries —Dallas, TX
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PATIENT ACCESS SVC REP FLOAT
Froedtert Health —Milwaukee, WI
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Support Svc Coordinator
Grupo Eulen USA —Jamaica, NY
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QA Tester
ActioNet —Remote
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Customer Relationship Manager (Infrastructure and Cloud)
ActioNet —Remote
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Test Engineer
TTW Solutions —Bethesda, MD
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Manager of End User Support
ARCHER Systems, LLC —Houston, TX
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Food Svc Ambassador
Catholic Health —West Islip, NY
- $24.00 - $29.40 an hour
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- English
- High school diploma or GED
- Health insurance
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10d
Lead, Customer Svc
Performance Foodservice —Oak Creek, WI
- Full-time
- Management
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- Employee stock purchase plan
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10d
CUST SVC REP
USA TRUCK LLC —Van Buren, AR
- High school diploma or GED
- Communication skills
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Pricing Analyst
ActioNet —Vienna, VA
- Up to $100,000 a year
- Full-time
- Hybrid work
- Office
- Finance
- Analysis skills
- AD&D insurance
- Paid holidays
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CARE Representative
BLDG SVC 32 B-J —New York, NY
- $58,035.19 - $60,035.19 a year
- Overtime
- Microsoft Word
- Microsoft Excel
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- Life insurance
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Quality Engineer (HPE-SVC)
Foxconn Industrial Internet - FII —Houston, TX
- Full-time
- Management
- 5 years
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Dispatcher - Wichita, KS
Watco Transp Svc, LLC —Wichita, KS
- From $20 an hour
- 8 hour shift
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid training
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Remote Customer Service Representative

Essilor and Subsidiaries -
Dallas, TX

Apply Now

Job Details

Full-time

Benefits

Health insurance
Paid time off
Employee discount

Qualifications

Computer operation
Phone communication
High school diploma or GED
Productivity software

Full Job Description

Requisition ID: 916747
Store #: E00804 Ops - Customer Svc - Admin FIELD
Position:Full-Time
Total Rewards: Benefits/Incentive Information

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business.

MAJOR DUTIES AND RESPONSIBILITIES

Answers incoming calls and processes orders.
Resolves customer complaints, troubleshoots issues to determine best path for resolution.
Correctly documents customer interactions and tracks call types.
Maintains support service levels and upholds Luxottica’s Customer Service standards.
Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
Takes inbound phone calls for up-to 90% of assigned shift.
Performs all other duties as assigned.

BASIC QUALIFICATIONS

High school diploma
1+ year(s) of experience working in customer service, hospitality or call center environment
Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice
Strong verbal and written communication skills
Demonstrated listening and comprehension skills
A clear team player with strong interpersonal skills
Ability to maintain composure when dealing with difficult customer situations
Excellent time management skills – must be able to prioritize tasks efficiently
Strong PC skills including MS Office; Word and Excel
Ability to navigate information systems and internet

PREFERRED QUALIFICATIONS

Higher education degree
Previous experience using SAP
Previous experience in the optical industry, full knowledge of Luxottica’s optical products and a strong command of the industry language
Bilingual Spanish or French

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Apply Now

Refine Your Search

customer svc support jobs

Remote Customer Service Representative

Data Scientist (Design and Development Support)

Supply Chain Management (NVD -SVC)

Logistician

Desk Side Support Manager

Cust Svc Rep Single Bill Offic / PA Customer Service

Customer Service Representative

PATIENT ACCESS SVC REP FLOAT

Support Svc Coordinator

QA Tester

Customer Relationship Manager (Infrastructure and Cloud)

Test Engineer

Manager of End User Support

Food Svc Ambassador

Lead, Customer Svc

CUST SVC REP

Pricing Analyst

CARE Representative

Quality Engineer (HPE-SVC)

Dispatcher - Wichita, KS

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