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Implementation Consultant

Spectrum -
Portland, OR

Quick Apply

Job Details

Full-time
$95,000 - $115,000 a year
9 days ago

Qualifications

Optimizing workflow processes
Customer communication
Project development phase management
Customer relationship building
Client onboarding
Project documentation
5 years
Client rapport building
AI tools proficiency
Software implementation
E-commerce
Business consulting
Technical solutions implementation
SaaS platforms
Client management
UX
Organizational skills
Schedule creation
Managing projects
UI
Senior level
SaaS
Cross-functional collaboration
Cross-functional team management
Leadership
Implementing IT solutions
Continuous process improvement (CPI)
Stakeholder relationship building
Cross-functional communication

Full Job Description

Spectrum Customizer is seeking an Implementation Consultant to join our growing team. Our headquarters are in Southeast Portland, Oregon and we are open to this role being onsite or hybrid.

Spectrum is a Platform-as-a-Service product customization engine powering many of today's top brand experiences, such as XBox, Stanley, Leatherman and Carhartt. Our platform delivers industry-leading 3D product visualization, ecommerce and factory integrations, a self-service admin platform, and robust analytics.

The Implementation Consultant serves as a trusted advisor throughout the implementation and project lifecycle, helping clients successfully launch and optimize the Spectrum platform. This role combines technical project leadership with a consultative approach, working closely with clients to understand their business goals, recommend solutions, and partner with internal teams to deliver successful outcomes. The ideal candidate is proactive, organized, technically curious, and confident leading conversations with both clients and cross-functional teams.

Project Expectations

Lead client implementations from discovery through launch.
Understand client business objectives and recommend solutions aligned with Spectrum's platform capabilities.
Manage implementation initiatives including development, UX/UI, 3D assets, data configuration, integrations, QA, and client feedback.
Create and maintain implementation plans, project schedules, and project documentation.
Lead implementation meetings and serve as the primary client contact throughout the project.
Partner with internal teams to identify risks, solve problems, and keep projects moving forward.
Ensure project teams and third-party partners have the information needed for successful delivery.
Review deliverables to ensure solutions meet both business goals and client expectations.
Contribute to Monthly Business Reviews with department leadership.

Professional Expectations

5+ years of experience in implementation consulting, technical project management, solutions consulting, or a similar client-facing technical role.
Strong understanding of SaaS, software implementation, ecommerce, or technology platforms.
Excellent communication, organization, and relationship-building skills.
Ability to manage multiple projects and priorities simultaneously.
Demonstrate curiosity, adaptability, sound judgment, and a consultative mindset.
Collaborate effectively across technical and non-technical teams while building client confidence.
Continuously seek opportunities to improve processes, documentation, and client experience.

Organizational Expectations

Utilize AI tools to improve efficiency and productivity.
Maintain accurate project documentation, including client decisions, risks, and key assumptions.
Meet project deadlines while maintaining high-quality deliverables.
Contribute to implementation best practices and continuous process improvement.

If this is you, please apply!

Salary Range: $95,000-$115,000 DOE

We are an equal opportunity employer, and we greatly value a diverse, multi-cultural mix of voices and perspectives at our workplace, and strongly encourage applications from women, BIPOC, AAPI, LGBTQ+ individuals, and people with disabilities. We do not discriminate on the basis of race, religion, color, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

Please note: At this time, we are not able to sponsor applicants with work visas.

Quick Apply

Refine Your Search

customizer jobs

Implementation Consultant

Warehouse Manager – Full Time

Head of Technology

Automotive Metal Fabricator – Full Time

Low Voltage Technician / Upfitter – Full Time

BERT OGDEN BMW GENIUS-DELIVERY SPECIALIST

ICT Technical Product Owner- Accessories

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