Top 6920 Data analytics consultant Jobs

Contact Center Data Analytics Consultant
Capgemini —Remote
- $54.81 - $85.64 an hour
- Contract
- Remote
- Writing skills
- Mid-level
- 3 years
- Dental insurance
- Vision insurance
9d
Data Analytics Senior Consultant I
Allstate —Remote
- $70,100 - $121,475 a year
- Remote
- Software troubleshooting
- Writing skills
- Mid-level
- Work from home
Licensed Behavior Specialist Consultant
Edinboro Counseling and Psychological Services —Erie County, PA
- $55 - $65 an hour
- Full-time
- Background check
- Data analysis skills
- HIPAA
- Health savings account
- Health insurance
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BCBA Consultant
Dalton Home Care —Gardena, CA
- $60 - $75 an hour
- Part-time
- Background check
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Sage Intacct Implementation Consultant
DWD Technology Group —Fort Wayne, IN
- $50,000 - $120,000 a year
- Email
- Hybrid work
- Background check
- CPA
- Mid-level
- Health savings account
- Health insurance
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1d
Farmers Insurance - Agency Business Consultant
District 80 —San Jose, CA
- $60,000 - $90,000 a year
- Full-time
- Management
- Mid-level
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- Disability insurance
- Health insurance
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4d
Legal Nurse Consultant (Acute Care)
Starnes Davis Florie LLP —Birmingham, AL
- $100,000 a year
- Full-time
- Nursing
- 7 years
- Microsoft Outlook
- Health savings account
- Health insurance
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Legal Nurse Consultant (Long-Term Care)
Starnes Davis Florie LLP —Birmingham, AL
- $100,000 a year
- Full-time
- Nursing
- 7 years
- Microsoft Outlook
- Health savings account
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General Appraiser / Property Tax Consultant / Relator
Flagship Property Tax Consulting —Houston, TX
- $15 - $30 an hour
- Full-time
- Background check
- Data analysis skills
- Residential
- Health insurance
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NIAR CONSULTANT - Senior Mechanical Systems Engineer
Wichita State University - Division of Industry & Defense Programs —Wichita, KS
- Contract
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Writing skills
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New Home Sales Consultant
Architerra Homes —Coeur d'Alene, ID
- Full-time
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Property Tax Consultant
Commercial Tax Network —Houston, TX
- $20 - $25 an hour
- Part-time
- Data analysis skills
- Mid-level
- Analysis skills
- Health insurance
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Power BI Reporting & Analytics Consultant
Brooksource —Akron, OH
- Up to $40 an hour
- Contract
- Computer Science
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Actuarial Consultant - AI Trainer
DataAnnotation —Tacoma, WA
- $50 - $60 an hour
- Part-time
- Remote
- English
- Master's degree
- Doctor of Philosophy
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Senior Consultant, Business Valuation (ABV or CVA required)
J.S. Held LLC —Phoenix, AZ
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CPA
- Data analysis skills
- Commuter assistance
- Health insurance
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Change Management Senior Analyst
Solutions Driven —Lomira, WI
- Full-time
- Hybrid work
- 6 years
- Data analysis skills
- Research
- Health insurance
- Dental insurance
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Behavioral Consultant - Lancaster
Excentia Human Services —Lancaster, PA
- $35 - $40 an hour
- Part-time
- Data analysis skills
- Mid-level
- Master's degree
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Leasing Consultant
Stark Enterprises —Westlake, OH
- Full-time
- Bachelor of Science
- Data analysis skills
- Mid-level
- Paid holidays
- Disability insurance
1d
Behavior Consultant-Applied Behavior Analysis (BC-ABA)
EXCENTIA HUMAN SERVICES —Lebanon, PA
- $58 an hour
- Part-time
- Data analysis skills
- Adults
- HIPAA
- Continuing education credits
- Mileage reimbursement
Quick Apply
1d
Financial Accounting Advisory Services - Global Treasury Services - Kyriba - Senior
EY —New York, NY
- $97,300 - $202,600 a year
- CPA
- Office
- 3 years
- Paid holidays
- Health insurance

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Contact Center Data Analytics Consultant

Capgemini -
Remote

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Job Details

Contract
$54.81 - $85.64 an hour
9 days ago

Benefits

Dental insurance
Vision insurance
Retirement plan

Qualifications

Performance dashboard reports
Dashboard development
Data visualization software proficiency
Database systems
Writing skills
Business intelligence report generation
Dashboard creation support
SQL
Business intelligence tools
Presentation preparation
Research findings presentation
Project stakeholder communication
Data analytics technologies

Full Job Description

Remote

Contract (5 months 12 days)

Published 10 days ago

analytics

data center analytics

AI / ML

program management

Role: Contact Center Data Analytics Consultant

We are looking for a data analytics consultant to support a contact center transformation program at Vanguard. This person will help convert operational, customer, and agent performance data into actionable insights and executive-ready narratives.

The role will sit at the intersection of analytics, consulting, and storytelling. The consultant will analyze contact center data across call volumes, intent patterns, containment, escalation, AHT, FCR, service quality, agent performance, customer friction, and AI/bot performance. They will identify trends, root causes, value opportunities, and operational risks, then translate the findings into clear recommendations for senior stakeholders.

Key responsibilities

Analyze contact center, IVR, chatbot, CRM, QA, and workforce data to identify performance drivers and improvement opportunities
Build dashboards, cuts, and ad hoc analyses that explain what is happening, why it matters, and what actions should be taken
Partner with program leads to connect analytics to business outcomes, including cost reduction, service improvement, digital containment, and advisor or agent enablement
Translate detailed data findings into concise executive storylines, slides, readouts, and decision materials
Support value tracking across transformation initiatives, including baseline definition, KPI movement, benefits realization, and issue diagnosis
Work with business, operations, technology, and data teams to clarify data sources, definitions, assumptions, and limitations

Required profile

3 to 6+ years of experience in data analytics, consulting, business analysis, or operations analytics
Strong SQL, Excel, and dashboarding skills, ideally with Power BI, Tableau, or similar tools
Experience with contact center, customer service, CRM, digital servicing, or operational performance data preferred
Ability to move from raw data to insight to recommendation, not just report metrics
Strong executive communication skills, including slide writing, synthesis, and structured problem solving
Comfortable working in ambiguous transformation environments with multiple stakeholders and imperfect data

Ideal candidate

Someone who can be handed a messy contact center question, structure the analysis, pull the right data, find the signal, and turn it into a crisp executive story that helps Vanguard make better transformation decisions.

The pay range that the employer in good faith reasonably expects to pay for this position is $54.81/hour - $85.64/hour. Our offered benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis. Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

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Refine Your Search

data analytics consultant jobs

Contact Center Data Analytics Consultant

Data Analytics Senior Consultant I

Licensed Behavior Specialist Consultant

BCBA Consultant

Sage Intacct Implementation Consultant

Farmers Insurance - Agency Business Consultant

Legal Nurse Consultant (Acute Care)

Legal Nurse Consultant (Long-Term Care)

General Appraiser / Property Tax Consultant / Relator

NIAR CONSULTANT - Senior Mechanical Systems Engineer

New Home Sales Consultant

Property Tax Consultant

Power BI Reporting & Analytics Consultant

Actuarial Consultant - AI Trainer

Senior Consultant, Business Valuation (ABV or CVA required)

Change Management Senior Analyst

Behavioral Consultant - Lancaster

Leasing Consultant

Behavior Consultant-Applied Behavior Analysis (BC-ABA)

Financial Accounting Advisory Services - Global Treasury Services - Kyriba - Senior

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