Top 4471 Db Jobs | SimplyHired

Customer Experience Professional
BostonFAM d.b.a Ashley | Furniture & ApplianceMart —Madison, WI
- From $18 an hour
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Paid parental leave
Quick Apply
Inventory Analyst Counter - 1st
The Vision Companies —Brooklyn Park, MN
- $21 an hour
- Temporary
- Research
- High school diploma or GED
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- Paid holidays
- Disability insurance
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Intermediate AI Software Developer
Procom —Richmond, CA
- $75 - $100 an hour
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Production Associate
Perdue Farms Inc —Washington, IN
- Monday to Friday
- High school diploma or GED
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- Warehouse experience
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Graph DB Developer
Infosys —Plano, TX
- Mid-level
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Jack Operator - 1st Shift
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- Monday to Friday
- High school diploma or GED
- Ability to lift 50 pounds
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Fiber Splicer - Telecommunications
GAC Enterprises, LLC —Greensboro, NC
- $23 - $27 a year
- Overtime
- Construction site
- High school diploma or GED
- Driver's License
- Health insurance
Quick Apply
Supply Room Attendant
Perdue Farms Inc —Washington, IN
- Monday to Friday
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
13d
Project Administrator
Tremco CPG Inc. —Remote
- $60,000 - $66,000 a year
- Full-time
- Hybrid work
- Background check
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- Office
- Paid holidays
- Health insurance
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Hatchery Production Associate
Perdue Farms Inc —Salisbury, MD
- $16.95 an hour
- Overtime
- High school diploma or GED
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Construction Laborer
Tunnel & Geotechnical Engineering Lead locations London posted on Publicado hace más de 30 días Ferrovial Construction —San Antonio, TX
- Full-time
- Construction site
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Live Hang - 1st Shift
Perdue Farms Inc —Milford, DE
- Monday to Friday
- High school diploma or GED
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- Manufacturing
15h
Environmental Monitoring and Mitigation Apprentice
PROtect, LLC —Mont Belvieu, TX
- Extended hours
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- High school diploma or GED
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RAPAC Extruder Operator I
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- From $18.95 an hour
- Full-time
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- Continuous improvement
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Live Hang - - 2nd Shift
Perdue Farms Inc —Milford, DE
- Weekends as needed
- High school diploma or GED
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Production Associate Lead - 1st Shift
Perdue Farms Inc —Perry, GA
- Monday to Friday
- Mid-level
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- Ability to lift 50 pounds
Live Hang Associate - 1st Shift
Perdue Farms Inc —Rockingham, NC
- Monday to Friday
- High school diploma or GED
- Ability to lift 50 pounds
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Reel Tender
Capital City Press —Baton Rouge, LA
- Full-time
- High school diploma or GED
- Cleaning
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Quick Apply
Operator I
Ring Container Technologies —Decatur, IL
- $18.95 - $27.90 an hour
- Full-time
- Forklift
- High school diploma or GED
- Entry level

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Customer Experience Professional

BostonFAM d.b.a Ashley | Furniture & ApplianceMart
Madison, WI

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Job Details

From $18 an hour

Benefits

Wellness program
Paid parental leave
Disability insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee stock ownership plan

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Service You Can Trust. Experience You Can Feel.

Who we are:
Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is “improving the quality of people’s lives be creating amazing rooms together”. Put Employee- Owner WHY is “improving the quality of our owners lives through personal development and supporting our dreams and goals”.

About The Role:
The Customer Experience Professional is responsible for coordinating the setup of customer services, ensuring the smooth execution of deliveries and installations, and acting as a liaison between the company and the customer. This role involves managing service scheduling, handling inquiries, and resolving issues to ensure a seamless customer experience. The specialist works closely with internal teams to optimize customer interactions and enhance overall satisfaction, supporting the company's commitment to high-quality service.

What you will be doing each day:

Manage service coordination, including diagnosing product issues, processing warranty claims, ordering parts, scheduling deliveries/installations, and overseeing service requests.
Serve as the primary customer liaison, communicating timelines, expectations, and follow-ups.
Oversee day-of delivery and installation coordination, handling changes and ensuring smooth execution.
Resolve customer inquiries and escalate issues when needed.
Maintain accurate records using CRM and scheduling tools.
Collaborate with logistics, operations, and sales to ensure accurate order processing and successful service delivery.
Uphold company policies and proactively maintain high customer satisfaction.

Support Duties

Assist with gathering and reporting customer feedback.
Support service process improvements with CX leadership.
Help identify frontline training needs based on recurring issues.

Participatory Duties

Attend team meetings, briefings, and cross-functional discussions to support service alignment.
Participate in ongoing training and development sessions.

What you should know:

Scheduled to work Thursday through Monday.
Working at both Madison East and Madison West locations.
Pay is starting at $18 per hour

We are looking for individuals with:

High school diploma required; additional degrees or certifications are a plus.
1–3 years of experience in customer service, product service, logistics coordination, or a related field.
Strong communication, problem-solving, multitasking, and organizational skills.
Proficiency with customer service software, CRM systems, and scheduling tools.
Collaborative, team-oriented mindset with the ability to work across departments.
Primarily office-based role with standard desk/computer work, occasional walking or standing, and limited travel for on-site coordination.

What we offer:

Personal and Professional Development opportunities
Employee Stock Ownership Plan (ESOP)
Paid-Time Off
Birthday off with pay
Paid Parental Leave
Educational Reimbursement
Generous product discount
401K retirement plan with company match
Health, Life, Dental, and Vision Insurance
Long, short term disability insurance
Health and Wellness Program
Fun company activities - involvement in the community!

To apply or learn more about our company, we encourage you to check out our Careers page at: www.joinbfd.com

BostonFAM is an Equal Opportunity Employer

#MP123

Quick Apply

Refine Your Search

db jobs

Customer Experience Professional

Inventory Analyst Counter - 1st

Intermediate AI Software Developer

Production Associate

Graph DB Developer

Jack Operator - 1st Shift

Fiber Splicer - Telecommunications

Supply Room Attendant

Project Administrator

Hatchery Production Associate

Construction Laborer

Live Hang - 1st Shift

Environmental Monitoring and Mitigation Apprentice

Production Mentor

RAPAC Extruder Operator I

Live Hang - - 2nd Shift

Production Associate Lead - 1st Shift

Live Hang Associate - 1st Shift

Reel Tender

Operator I

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