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Account Manager
VALCOURT BUILDING SERVICES OF WASHINGTON DC LC —Vienna, VA
- Full-time
- Mid-level
- 3 years
- Business development experience
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Account Manager

VALCOURT BUILDING SERVICES OF WASHINGTON DC LC
Vienna, VA

Quick Apply

Job Details

Full-time

Qualifications

Business development management
Term negotiation
Managing customer accounts
Customer communication
Sales proposal development
Customer relationship building
Account development
Mid-level
Post-sales issue resolution
3 years
Managing clients in a customer support role
Cross-selling
Business development experience
Bidding project phase
Proposal writing
Bachelor's degree
Client retention
Task prioritization
Client base expansion
Sales growth strategy
Customer relationship management
New customer acquisition
Initial Contact (sales skills)
Prospecting
Contracts
Client growth strategy
Request for proposal
Account management experience
Closing sales leads
Experience with customer site (as sales environment)

Full Job Description

The Sales Account Manager is responsible for driving branch revenue growth through proactive sales, strategic account management, and exceptional client service. This role focuses on building long-term client relationships, managing existing accounts, and developing new business opportunities for Valcourt’s commercial window cleaning and exterior maintenance services.

Key Responsibilities:

Account Management: Serve as the primary point of contact for assigned clients, ensuring satisfaction and timely resolution of any service issues, complaints, or requests.
Sales & Revenue Growth: Identify, pursue, and close new business opportunities with both existing and prospective clients. Upsell and cross-sell additional services to maximize account potential.
Proposal & RFP Management: Prepare and manage proposals, bids, and RFP responses for annual service contracts and one-time project work.
Client Relationship Development: Build and strengthen client relationships through regular communication, site visits, meetings, and participation in industry events and client functions.
Collaboration with Operations: Partner with the operations team to ensure smooth job execution, clear communication of scopes, and fulfillment of client expectations.
Market Development: Participate in networking and association events to promote Valcourt’s services and expand the company’s client base.

Bachelor’s degree preferred.
3–5 years of progressive experience in sales, account management, or a client-facing role with a track record of success.
Strong interpersonal, presentation, and negotiation skills.
Self-starter with a competitive drive and an outgoing personality.
Ability to manage multiple priorities in a fast-paced environment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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