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Client Success Coordinator

Comscore -
Remote

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Job Details

$60,000 - $65,000 a year

Qualifications

Presentation software
Spreadsheets
Documentation tools
Project management software

Full Job Description

Job Title: Client Success Coordinator

Location: Remote (Must reside in the USA)

Note: Candidates located within commutable distance to an office location (Portland-OR, New York-NY, Evansville-IN, or Reston-VA) are required to report in-person 2x a week.

About This Role:

The Client Success Coordinator provides essential administrative, operational, and delivery support to Comscore’s Client Success organization. This entry-level role ensures smooth day-to-day operations for account teams by assisting with reporting workflows, data QA, scheduling, and internal tracking. The Coordinator plays a critical role in supporting client deliverables while learning Comscore’s tools, data sets, and reporting processes to grow into progressively more client-facing responsibilities. This posting represents ongoing hiring for Client Success Coordinators across our Commercial organization.

What You'll Do:

Provide day-to-day administrative and operational support to Client Success teams across assigned accounts.
Support account managers and client success leads in preparing materials, organizing tasks, and maintaining accurate internal documentation.
Assist with tracking client deliverables, deadlines, and follow-up items to ensure timely and consistent execution.
Assist in client report delivery and data QA, reviewing outputs for accuracy, formatting, and completeness.
Help run recurring or ad-hoc reports, coordinating with internal teams as needed.
Learn and apply quality control processes to identify data inconsistencies before client delivery.
Manage meeting scheduling for internal and external discussions, including agendas, recaps, and action items.
Coordinate cross-functional interactions with Analytics, Product, and Support teams.
Maintain internal trackers (deliverables, tickets, communication logs) to ensure visibility and alignment.
Learn Comscore tools, data sets, and reporting processes, including platform navigation, reporting logic, and basic measurement concepts.
Participate in team trainings, shadow calls, and product demos to gain exposure to client workflows
Build foundational knowledge to eventually support more advanced analytics or client-facing responsibilities.

What You'll Need:

Bachelor’s degree in Business, Marketing, Communications, Data Analytics, or related field preferred.
0–2 years of experience in client service, operations, analytics, or administrative coordination (internships welcome).
Strong organizational skills with the ability to manage multiple tasks and deadlines.
Detail-oriented with interest in data accuracy and reporting.
Comfortable using spreadsheets, presentation tools, and project management systems.
Excellent communication and interpersonal skills.
Proactive, eager to learn, and adaptable in a fast-paced environment.
Salary: $60,000 - $65,000; Commensurate with experience

About Comscore

At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.

Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com.

EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law.

To comply with federal law, Comscore participates in E-Verify. Successful candidates must pass the E-Verify process after hire.

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Client Success Coordinator

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