Top 712 Desktop deployment technician Jobs

Desktop Support Technician I (Virtual Service Tech)
Empower AI Inc. —Remote
- Full-time
- Microsoft Outlook
- Windows
- High school diploma or GED
Desktop Support Technician II (Virtual Service Tech)
Empower AI Inc. —Remote
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
2nd Line Support Technician
Techary —Dallas, TX
- Remote
- Mid-level
- Windows
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Help Desk Technician - Weekly Pay
TEKsystems —Honolulu, HI
- $20 - $22 an hour
- Contract
- Office
- Windows
- Fair chance
- Commuter assistance
- Health savings account
Quick Apply
6h
IT Support Technician
LEVERAGE MECHANICAL SERVICES INC —Victoria, TX
- $24 - $29 an hour
- Full-time
- Mid-level
- Office
- Travel
- Health insurance
- Paid time off
Quick Apply
Sr. IT Support Technician
IRWIN SEATING COMPANY —Altamont, IL
- $63,000 - $73,000 a year
- Full-time
- Google Workspace
- Computer science
- Azure
Quick Apply
4d
Desktop Support Technician
HCL Technologies Limited - Business Services —Midvale, UT
- $31,000 - $58,000 a year
- Extended hours
- Background check
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
IT Technician
Espey Manufacturing & Electronics Corp. —Saratoga Springs, NY
- $20 - $30 an hour
- Computer science
- Computer Science
- ERP systems
- Health savings account
- Relocation assistance
Field Services Desktop Technician
HCL Technologies Limited - Business Services —Wyomissing, PA
- $49,000 - $68,000 a year
- Email
- Background check
- Research
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Desktop Support Technician
HCL Technologies Limited - Business Services —Fraziers Bottom, WV
- $31,000 - $58,000 a year
- Extended hours
- Background check
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
IT Technician II in Gainesville, FL
The Collier Companies —Gainesville, FL
- Weekends as needed
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Deskside Support Technician
HCL Technologies Limited - Business Services —San Diego, CA
- $65,000 - $88,000 a year
- Email
- Microsoft Outlook
- 5 years
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Desktop Support Technician
HCL Technologies Limited - Business Services —Northlake, TX
- $45,000 - $79,000 a year
- Email
- 7 years
- Windows
- Programmable logic controllers
- AD&D insurance
- Paid holidays
Quick Apply
Onsite Senior Technician
Custom Computer Specialists —Boston, MA
- $50,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Computer Technician - Level II
Mesquite ISD —Mesquite, TX
- $25.70 - $37.00 an hour
- Overtime
- Classroom
- Management
- Word processing
4d
IT Help Desk Technician
GTS Technology Solutions —Austin, TX
- $21 an hour
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
5d
Desktop Support Technician
Compucom Staffing —West Palm Beach, FL
- $17.25 - $23.00 an hour
- Contract
- Research
- Mid-level
- Office
- Paid parental leave
- Health savings account
Quick Apply
14d
IT Field Service Technician
DSS Management Inc —Tulsa, OK
- $40,000 - $55,000 a year
- Full-time
- Dental office
- HIPAA
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply
IT Service Desk Technician
Trexon —Boston, MA
- $31 - $36 an hour
- Writing skills
- Research
- Mid-level
Quick Apply
Lead IT Technician
Confidential —Mobile, AL
- $72,000 - $90,000 a year
- Weekends as needed
- Windows
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
7d

I want to receive the latest job alert for desktop deployment technician

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop deployment technician jobs near

IT Technician jobs in Saratoga Springs, NY

Desktop Support Technician jobs in San Diego, CA

Field Service Technician jobs in Tulsa, OK

IT Support jobs in Boston, MA

Desktop Support Technician jobs in Remote

IT Technician jobs in Mobile, AL

Helpdesk Technician jobs in Austin, TX

Desktop Support Technician jobs in West Palm Beach, FL

It Technician jobs in San Francisco Bay Area, CA

Pharmacy Technician Training jobs in Plano, TX

Emergency Medical Technician jobs in Chicago, IL

Ekg Technician jobs in Homestead, FL

It Technician jobs in Visalia, CA

It Technician jobs in Mitchell, SD

It Technician jobs in Brooklyn, NY

Desktop Support Technician jobs in Fort Worth, TX

Desktop Support Technician jobs in Bronx, NY

Desktop Support Technician jobs in Easton, PA

Lab Technician jobs in Gastonia, NC

Desktop Support Technician jobs in Colorado

Desktop Support Technician I (Virtual Service Tech)

Empower AI Inc. -
Remote

Apply Now

Job Details

Full-time

Qualifications

ITIL Foundation
In-person customer service
High school diploma or GED
Desktop (troubleshooting support)
Agile
Phone call management
Desktop administration

Full Job Description

Overview:

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Responsibilities:

SUMMARY

DIGIT is seeking a Virtual Service Technician to join a fully remote, end-user device support team with a focus on deployment of new hardware via the refresh process. The VST is responsible for keeping a schedule of Google Meet appointments directly interfacing with end-user customers, supporting IT asset management through the ServiceNow application for asset and ticket management, and collaborating with the refresh care team, including IT warehouse personnel, as well as team members across various IT services departments including but not limited to: IT Asset Management, Regional Office Base Desk SIde Services, Mobile Device Management, and the IT Help Desk.

As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.

RESPONSIBILITIES

This position shall perform the following (to include but not limited to) activities:

Performs a variety of clerical and administrative duties pertinent to Help Desk
Provides phone, remote, and desk-side technical support to users in the areas of e-mail, directories, Google Suite, standard MS Windows desktop applications, and network connectivity
Document all issues and generate incident tickets, detailing common issues or error trends.
Provides personal computer support, problem analysis, and hardware/software installation and configuration
Work with end users, resolving their software and hardware issues in an efficient manner.
Interacts daily with customers to ensure productivity; provides individual feedback
Responsible for scheduling and coordinating all training activities

-Communicate with end users to schedule appointments to set up new Government assets- either mobile or laptop, and assist end users with delivery/return of assets.

Maintains and posts daily event calendar; prepares and advertises future Help Desk event calendar
Maintain up to date knowledge of all company products, service procedures, and offerings to properly assist users.
Monitors team productivity and quality; provides individual feedback
Provide Help Desk assistance, including answering phones and for web content and monitoring the Help Desk mailbox
Maintains and verifies daily statistics; generates daily statistical reports
Maintains an audit trail and statistical records of all problems and conditions reported by the client
Escalate issues to vendor and third-party entities, as necessary and directed by the Government.

Qualifications:

CONTRACT REQUIRED QUALIFICATIONS

This following are REQUIRED for this position:

Public Trust Clearance by start date.
ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.
Applies fundamental concepts, processes, practices, and procedures on technical assignments.
Performs work that requires practical experience and training.
Work is performed under supervision.
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
May provide assistance concerning the use of computer hardware and software, including printing and installations.
Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.
Maintain standard working hours per the DIGIT contract and to be available for meetings, and other collaborative efforts during working hours.
Demonstrated ability to apply comprehensive knowledge across key tasks and high impact assignments with the ability to use practical experience and training to determine how to accomplish tasks.

CONTRACT DESIRED QUALIFICATIONS

The following are DESIRED for this position:

ITILv4 Foundation Certification
Proficiency in the Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), Microsoft Office (Word, Excel, PowerPoint, Outlook), Slack, and ServiceNow.
Must be willing to work a variety of shifts, including holidays as scheduled.

EDUCATION AND EXPERIENCE

The following are the education and experience required for this position:

0-5 years of experience and high school diploma
Experience as a remote worker demonstrating time management and self discipline with cultural change management and Agile mindset.

PHYSICAL REQUIREMENTS
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

If remote, maintain home workspace in a safe manner, free from safety hazards and in line with information security policies.
Communicate verbally in person, over the phone or by video chat and clearly/succinctly in writing, primarily utilizing a keyboard.
Appear on camera for meetings with co-workers and government partners via video chat and ensure the protection of proprietary company and customer information is consistent with the company’s expectation of information security.
Viewing computer screens and sitting for long periods of time.
Travel is not required.

About Empower AI:

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.

Apply Now

Refine Your Search

desktop deployment technician jobs

Desktop Support Technician I (Virtual Service Tech)

Desktop Support Technician II (Virtual Service Tech)

2nd Line Support Technician

Help Desk Technician - Weekly Pay

IT Support Technician

Sr. IT Support Technician

Desktop Support Technician

IT Technician

Field Services Desktop Technician

Desktop Support Technician

IT Technician II in Gainesville, FL

Deskside Support Technician

Desktop Support Technician

Onsite Senior Technician

Computer Technician - Level II

IT Help Desk Technician

Desktop Support Technician

IT Field Service Technician

IT Service Desk Technician

Lead IT Technician

I want to receive the latest job alert for desktop deployment technician

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected