Top 788 Desktop support analyst Jobs

Desktop Support Analyst (Work from Home)
Qureos Inc —San Diego, CA
- Remote
- Computer science
- Microsoft Outlook
- Computer Science
- Paid training
- Paid holidays
13d
EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
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IT Analyst, Customer Engagement Technology
At Home —Coppell, TX
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Work from home
Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
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IT Systems Analyst
Restoration of America —Ponte Vedra, FL
- $60,000 - $65,000 a year
- Full-time
- Azure
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Analyst
The Silk Companies LLC —Warwick, RI
- Full-time
- Mid-level
- Office
- Communication skills
Quick Apply
Help Desk Analyst 2 [must have Citrix and VDI] - Madison County, OH/On-Site
Software Technology Inc —Madison County, OH
- Mid-level
- Travel
- In-person
Quick Apply
Help Desk Analyst
Geospatial and Cloud Analytics (GCA) —Quantico, VA
- $44,000 - $56,000 a year
- Full-time
- Mid-level
- Windows
- In-person
- AD&D insurance
- Paid holidays
Quick Apply
Desktop Support Analyst
Experis —Niskayuna, NY
- Contract
- English
- Mid-level
- Office
Quick Apply
3d
Client Technologies Analyst
Connective Business Solution —Tallahassee, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Lab Computing Analyst (Windows 11 & Lab IT Support)
Tailored Management —Albany, NY
- $30.00 - $33.70 an hour
- Contract
- Laboratory experience
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
4d
Desktop Analyst
Bloom Energy —Fremont, CA
- $35 - $40 an hour
- Extended hours
- Google Workspace
- Azure
- Mid-level
Quick Apply
Service Desk Analyst II
Great Day Improvements: A Family of Brands —Twinsburg, OH
- $23.72 - $33.00 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
8d
Senior Tech Support Analyst
recruitAbility —Austin, TX
- $90,000 - $120,000 a year
- Full-time
- Remote
- Windows
- Senior level
Service Desk Analyst II
Great Day Improvements: A Family of Brands —Somerset, NJ
- $25 - $36 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
4d
Desktop Support Analyst
Robert Half —Klingerstown, PA
- $24 - $27 an hour
- Temporary
- Mid-level
- Office
- Windows
- Disability insurance
- Dental insurance
Quick Apply
3d
Enterprise IT Analyst L1 (PEP)
Versant Media —Washington, DC
- $65,000 - $71,000 a year
- Weekends as needed
- Windows
- Microsoft Office
- In-person
- Flexible schedule
- Retirement plan
Quick Apply
Tech Support Analyst 2
Software Technology Inc —Culpeper, VA
- Mid-level
- Office
- Windows
Quick Apply
Help Desk/Desktop Support Analyst
Robert Half —Tonawanda, NY
- $26 - $34 an hour
- Contract
- Computer science
- Computer Science
- 5 years
- Disability insurance
- Dental insurance
Quick Apply
2d

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Desktop Support Analyst (Work from Home)

Qureos Inc -
San Diego, CA

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Job Details

13 days ago

Benefits

Paid training
Paid holidays
Dental insurance
Paid time off
Work from home
Vision insurance
Opportunities for advancement
Flexible schedule

Qualifications

Network troubleshooting
Hardware maintenance
Computer hardware
Desktop applications
Hardware diagnostics

Full Job Description

As a Desktop Support Analyst, you will serve as a primary technical resource for employees requiring assistance with computer systems, software applications, hardware devices, and remote connectivity issues. You will be responsible for diagnosing technical problems, providing timely solutions, and ensuring employees have the tools and support necessary to perform their roles effectively.

This position is ideal for individuals who enjoy troubleshooting technology, solving problems, and delivering exceptional customer support in a remote work environment.

Key Responsibilities

Provide first-level and second-level technical support to employees via phone, email, chat, and remote support tools.
Diagnose and resolve hardware, software, operating system, and connectivity issues.
Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
Assist employees with password resets, account access requests, and system permissions.
Support Microsoft Windows, Microsoft 365, Outlook, Teams, and other business applications.
Document incidents, service requests, and resolutions within the ticket management system.
Escalate complex technical issues to senior IT personnel when necessary.
Perform routine system updates, software installations, and maintenance activities.
Maintain accurate records of equipment inventory and IT assets.
Create and update technical documentation, user guides, and support procedures.
Collaborate with IT team members to improve support processes and system performance.
Ensure compliance with company security policies and technology standards.

Required Qualifications

Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent experience will be considered.
Minimum of 1–2 years of experience in desktop support, help desk, technical support, or a related IT role preferred.
Strong knowledge of Windows operating systems and Microsoft Office applications.
Experience troubleshooting hardware, software, and network connectivity issues.
Excellent verbal and written communication skills.
Strong customer service and problem-solving abilities.
Ability to work independently while managing multiple support requests.
High level of attention to detail and organizational skills.

Benefits

Beyond International Group is committed to supporting employees both professionally and personally through a comprehensive benefits package that may include:

Competitive compensation.
Flexible work schedules.
Fully remote work environment.
Paid training and onboarding.
Health, dental, and vision insurance for eligible employees.
Paid time off and company holidays.
Professional development and certification assistance.
Career advancement opportunities.
Employee recognition programs.
Collaborative and supportive team culture.

Equal Opportunity Employer

Beyond International Group is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are respected, valued, and empowered to succeed.

Join Beyond International Group and help deliver the reliable technology support that keeps our teams connected, productive, and successful.

Apply Now

Refine Your Search

desktop support analyst jobs

Desktop Support Analyst (Work from Home)

EHR Helpdesk Analyst- REMOTE

IT Analyst, Customer Engagement Technology

Experienced Technical Support Analyst

IT Systems Analyst

Help Desk Analyst

IT Helpdesk Analyst

Help Desk Analyst 2 [must have Citrix and VDI] - Madison County, OH/On-Site

Help Desk Analyst

Desktop Support Analyst

Client Technologies Analyst

Lab Computing Analyst (Windows 11 & Lab IT Support)

Desktop Analyst

Service Desk Analyst II

Senior Tech Support Analyst

Service Desk Analyst II

Desktop Support Analyst

Enterprise IT Analyst L1 (PEP)

Tech Support Analyst 2

Help Desk/Desktop Support Analyst

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