Top 15791 Desktop support Jobs

Desktop Support Technician - Anchorage, AK
ESP Global Services Limited —Anchorage, AK
- $55,000 - $60,000 a year
- Windows
- Ability to lift 50 pounds
- 1 year
- Free parking
- Dental insurance
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Support Specialist, Fandango 1 (Theater Operations Experience Preferred)
Versant Media —Orlando, FL
- $24.04 an hour
- Email
- Remote
- Computer Science
- Windows
- Residential
- Health insurance
- Dental insurance
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IT Support Technician (Part-Time, REMOTE)
Connection —Remote
- $38 - $40 an hour
- Part-time
- Remote
- 5 years
- Windows
- Organizational skills
IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
IT Helpdesk Technician
Helpt —Remote
- From $18 an hour
- Weekends as needed
- Remote
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
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Customer Support Technician, Helpdesk - Offboardings & Access
Pixel Machinery —Oregon
- $60,000 - $72,000 a year
- Full-time
- Remote
- Google Workspace
- Windows
- Communication skills
- Health insurance
- Dental insurance
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Entry-Level Computer Support Technician
IT-Solution Services LLC —Tannersville, PA
- $22 - $25 an hour
- Part-time
- Remote
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
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IT Support Specialist II - Microsoft Cloud (Microsoft 365 / Azure)
Xerillion —Remote
- $70,000 - $80,000 a year
- Full-time
- Remote
- Background check
- Azure
- Pass drug screening
- Health savings account
- Paid holidays
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14d
Cloud Support Technician, Talent Pipeline (Remote US)
Atmosera —Remote
- $50,000 - $60,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- Windows
- AD&D insurance
- Paid holidays
Quick Apply
Remote Technical Support
Mashgin —Remote
- Full-time
- Remote
- Ability to lift 50 pounds
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Technical Product Support - EdTech
Securly —Remote
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Technical Service Desk Analyst - PT (Remote)
Unity —Las Cruces, NM
- Part-time
- Remote
- Communication skills
- Entry level
Quick Apply
Customer Support Technician
SkySlope —Remote
- $24.50 an hour
- Full-time
- Remote
- Communication skills
- Entry level
- Paid parental leave
- Health savings account
Quick Apply
13d
Sr. Technical Support Engineer
SentinelOne —Remote
- $92,800 - $115,000 a year
- Remote
- Windows
- Senior level
- Communication skills
- Employee stock purchase plan
- Paid holidays
Quick Apply
Product Support Specialist
Dutchie —Remote
- $24.04 an hour
- Weekends as needed
- Remote
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Desktop Support Technician I (Virtual Service Tech)
Empower AI Inc. —Remote
- Full-time
- Microsoft Outlook
- Windows
- High school diploma or GED
Support Technician Level 1
KairosIT —Remote
- $40,000 - $55,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- High school diploma or GED
IT Support Analyst II
Radiology Partners Inc —Remote
- $65,000 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
12d
Support Analyst I (Remote)
STUDIO ENTERPRISE —Phoenix, AZ
- $20 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Writing skills
Quick Apply
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook

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Desktop Support Technician - Anchorage, AK

ESP Global Services Limited -
Anchorage, AK

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Job Details

$55,000 - $60,000 a year

Benefits

Free parking
Dental insurance
Vision insurance

Qualifications

Mobile device support
Hardware maintenance
Computer hardware
Desktop (troubleshooting support)
Network protocols
Network support
Desktop administration
Ticketing system technical support
Mobile devices

Full Job Description

About the Job:
As a Desktop Support Technician - Wednesday to Saturday 8:30am to 5:30pm, you will be responsible for providing IT support to end users for Windows PCs, Macs, printers, mobile devices, desktop applications, and other associated hardware & software.
This position will support one or more departments to restore service and/or identify and correct core problems. Ensuring that all hardware issues are effectively and efficiently resolved in line with our customers’ contractual service level agreements (SLAs).

What will you do?

Provide in-person, phone, remote, and email support to users of supported departments.
Keep the ticketing system up to date with the status off all support requests.
Keep inventory system up to date with all deployed computing asset information.
Research, recommend, and order software and hardware requested by departments.
Create and provision user accounts, email accounts, and necessary access for user staff.
Provides support to end users in problem resolution for both Windows and Apple systems.
Guides end users through troubleshooting procedures.
Performs upgrades to hardware and software.
Supports printing and other peripheral computing devices.
Performs set-up, installation, and configuration of desktop hardware and software in compliance with internal controls, policies, and standards.
Participates in the identity and access management of various systems.
Other IT support duties to be assigned
This is a 40-hour week, which may vary to accommodate 4 days x 10-hour coverage Wednesday to Saturday 8:30am to 5:30pm from the onsite team.

What will you bring to ESP?

1-2 years of experience supporting onsite/remotely Microsoft Desktop software.
1-2 years of experience using ticketing system.
1-2 years of experience of network protocols, server hardware and configurations.
Previous airport technical support preferred
Good verbal and written communication skills

Physical Requirements:

Able to lift or push 20-50 pounds of equipment if need it.
Able to stand or kneel for extended periods of time.
Able to use mechanical tools.

If you are….

Motivated to develop your career in IT Airport group, supported by a strong learning and development culture, you are passionate about delivering service excellence and like the variety of end user environments we should connect and explore.

What we will offer:

Personal & Professional Development

Within a learning and development culture, we offer unlimited access to a wealth of professional and personal training so that you may develop your career. We will guide all employees to both specific technologies and client environment training and compliment with recommended learning journeys via our L&D system, that cater to helping you reach career goals or objectives — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here.

Benefits:

Parking at location
Medical, Dental/Vision Plan
Tools

Who are we:

ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that’s manages over 1,000 tickets a day for more than 200 customers.

Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry. We developed technology-based solutions to address the high emphasis on meeting extremely short service levels spread across large campus areas with strict security controls. Supporting equipment for airports and airlines in many locations worldwide, has led to an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. Plus, our spares, repairs, and logistics service enables us to deliver intelligent end-to-end IT hardware lifecycle management anywhere in the world.

We are global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited for Environment, Information Security, Business Continuity, IT Service Management, and Occupational Health and Safety, and have privacy built by design into all our systems.

Our vision and ethos have stood the test of time and we aim to exceed expectation and delight customers every time and our values are integral to the way we work together.

Join a team that prioritizes excellence—our ISO 9001 certification reflects our commitment to quality and superior customer service.

ESP Global Services is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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desktop support jobs

Desktop Support Technician - Anchorage, AK

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