Top 156 Dir emergency services Jobs

Sr.Dir,Patient Experience
Franciscan Children's —Brighton, MA
- $140,649.60 - $225,024.80 a year
- Full-time
- Hybrid work
- Hospital
- Pediatrics
- Organizational skills
6d
Emergency Management Assistant Director
Auburn University —Auburn University, AL
- $67,170 - $120,910 a year
- Full-time
- HIPAA
- University
- Bachelor's degree
Dir, Wireline Access & Fiber Systems (HFC, PON, Fiber)
GCI —Anchorage, AK
- Weekends as needed
- 5 years
- Bachelor of Science
- Engineering
Dir Emergency Services, Marshall Medical Centers South, Full-time, Days
Huntsville Hospital Health System —Boaz, AL
- Full-time
- Nursing
- RN License
- PALS Certification
Dir Medical Staff Service
Wellstar —Marietta, GA
- Full-time
- Hospital
- 5 years
- Bachelor's degree
Journeyman Electrician-Industrial & Controls (San Luis Obispo County)
Alpha Electrical Service —Atascadero, CA
- $40 - $60 an hour
- Full-time
- OSHA
- 5 years
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
Associate Medical Director - Hospice - San Antonio
Kindful Health, LLC —San Antonio, TX
- $245 - $250 an hour
- Contract
- Medicine
- Hospice
- Senior level
Quick Apply
1d
California State Certified General Electrician – DC Fast Charging Field Service
E-Power Servicing —California
- $40 - $60 an hour
- Overtime
- Clean driving record
- Customer service
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
6d
Director of Nursing BSW All Saints
Baylor Scott & White Health —Fort Worth, TX
- CPR Certification
- Nursing
- RN License
- Health insurance
- Tuition reimbursement
Associate Director of Facility Services
University of Wisconsin–Madison —Madison, WI
- $87,000 - $105,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- Master's degree
- University
- Dental insurance
- Paid time off
8d
Asst Dir, Student Involvement
Savannah College of Art and Design —Savannah, GA
- Weekends as needed
- Master's degree
- University
- Bachelor's degree
4d
DIR - OUTPATIENT SERVICES
Windsor Laurelwood Center for Behavioral Medicine —Willoughby, OH
- Full-time
- Management
- Outpatient experience
- 3 years
5d
Dir Pharmacy Operations
Ann & Robert H. Lurie Children’s Hospital of Chicago —Streeterville, IL
- $153,920 - $253,968 a year
- Full-time
- Analysis skills
- Conflict management
- Recruiting
- 403(b) matching
- Paid parental leave
Director of Operations - Adult Emergency Services (AES)
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- Surgery
- 5 years
- Wellness program
- Health savings account
6d
Assoc Dir,Utility Services
University of New Mexico —Albuquerque, NM
- $7,084.13 - $10,140.00 a month
- Full-time
- Background check
- 5 years
- Engineering
- Health insurance
- Dental insurance
Director of Safety and Security - Safety and Security
Gwinnett County Public Schools —Gwinnett County, GA
- $116,061 - $161,987 a year
- Full-time
- 5 years
- Office
- Master's degree
ASSISTANT WATER UTILITIES DIR
City of Lake Worth Beach —Lake Worth, FL
- $96,255 - $129,375 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Paid holidays
- Health insurance
Dir Mental Health
Children's Minnesota —Saint Paul, MN
- $134,700 - $195,300 a year
- Full-time
- Nursing
- RN License
- Pass drug screening
- Health insurance
- Dental insurance
6d
Dir Food Operations
Hospital: Rush University Medical Center —Chicago, IL
- $57.36 - $85.47 an hour
- 8 hour shift
- 11+ years
- Research
- Bachelor's degree
Assc Dir, Network Relations
City Harvest Inc —Brooklyn, NY
- $103,000 - $105,000 a year
- Full-time
- Inventory management
- Microsoft Office
- High school diploma or GED
- 403(b) matching
- Commuter assistance
Quick Apply
13d

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton, MA

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Job Details

Full-time
$140,649.60 - $225,024.80 a year
6 days ago

Qualifications

Volunteer support
Community partnership development
Staff supervision
Managerial strategic planning
Strategic management
Program design
Program management
Team supervision
Volunteer management
Managing healthcare operations budgets
Coaching
Hospital strategic planning
Leadership development
Executive-level budget management
Change management
Team development
Patient experience leadership
Quality performance measurement
Quality planning
Professional development support
Financial operations management
Evidence-based practice
Clinical performance metrics
Industry trends
Clinical outcome improvement
Organizational skills
Leading team collaboration initiatives
Organizational development strategy
Operational excellence initiatives
Implementation of strategic initiatives

Full Job Description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

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