Top 44 Dir service desk Jobs

Client Services Manager (Remote)
Businessolver, Inc. —Remote
- $79,000 - $107,000 a year
- Remote
- Mid-level
- 3 years
- Quality control
Ethnic Studies Librarian
California State University —Fullerton, CA
- Weekends as needed
- Background check
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Project Manager (High-End Resi AV, Lighting, Shading, Control)
SAV Digital Environments —Bozeman, MT
- $77,500 - $100,800 a year
- Online Application
- Background check
- Construction site
- English
- Paid training
- Paid holidays
Full Time- Construction Administrative Assistant
HZS Engineering Inc. —Orange, CA
- $22 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Mankato Assistant Lab Director / Forensic Laboratory Asst Dir
State of Minnesota - Public Safety Dept —Mankato, MN
- $47.38 - $68.02 an hour
- Online Application
- Hybrid work
- Laboratory
- Administrative experience
- Bachelor's degree
- Paid parental leave
- Paid holidays
Concierge (Receptionist)
HarborChase of Olney —Olney, MD
- Part-time
- High school diploma or GED
- Entry level
Quick Apply
Client Services Manager (Remote)
Businessolver —West Des Moines, IA
- $79,000 - $107,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Quality control
SPECIAL INVESTIGATOR
Department of Industrial Relations —Alameda County, CA
- $5,528 - $9,037 a month
- Online Application
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Health insurance
IT Computer Systems Manager Level 3 (IT Services, Security, & Help Desk Management), Provisional - Instructional Computing & Information Technology, HCCS
The City University of New York (CUNY) —New York, NY
- $106,732 - $143,146 a year
- Full-time
- 18 years or older
- Computer Science
- Research
Assistant Director - Operations
Texas State University —San Marcos, TX
- $5,021 a month
- Full-time
- Residential
- 3 years
- Master's degree
- Wellness program
- Health insurance
8d
ASSOCIATE SAFETY ENGINEER
Department of Industrial Relations —Alameda County, CA
- $9,713 - $12,151 a month
- Multiple hires
- Construction site
- Mid-level
- Office
- Paid holidays
- Health insurance
State Hospital IT Deskside Support (Terrell)
Health & Human Services Comm —Terrell, TX
- $5,098.66 - $8,304.83 a month
- Extended hours
- 18 years or older
- Pass drug screening
- System design
- Health insurance
- Opportunities for advancement
Quick Apply
14d
Concierge, Facility Sales
Cuyahoga Community College —Warrensville, OH
- $22 an hour
- Part-time
- Microsoft Word
- Background check
- Microsoft Excel
Associate Vice President, Infrastructure & Operations
MD Anderson —Houston, TX
- $311,000 - $365,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- System design
- Health insurance
- Dental insurance
11d
DIR - BUSINESS OFFICE
Metropolitan Behavioral Health —Dearborn, MI
- Full-time
- Adults
- Office
- Finance
- Health insurance
- Dental insurance
13d
Academic Support Services Technician I
Cuyahoga Community College —Westlake, OH
- From $20.02 an hour
- Part-time
- Background check
- Management
- Computer literacy
LEGAL SUPPORT SUPERVISOR I
Department of Industrial Relations —Los Angeles County, CA
- $5,196 - $6,510 a month
- Online Application
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
School Psychologist (2026-27 School year)
Grapevine Colleyville Independent School District —Grapevine, TX
- Full-time
- School experience
- Classroom
- Mid-level
Police Officer
St. Joseph Missouri —Saint Joseph, MO
- $39,137.94 - $55,103.15 a year
- Background check
- Computer literacy
- Writing skills
ASSIST DIR OF NURSING RN
WOODLANDS OPCO LLC —Leesville, LA
- On call
- Nursing
- Skilled nursing facility
- RN License
- Disability insurance
- Health insurance

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Client Services Manager (Remote)

Businessolver, Inc. -
Remote

Apply Now

Job Details

$79,000 - $107,000 a year

Qualifications

Customer communication
Coaching
Change management
Team development
Leading team collaboration initiatives
Managing projects
Team building

Full Job Description

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.

The Gig:

Participate in client meetings including escalation discussions, when needed
Ensure team is executing on client activity and proactively engaging Client Service Leads, Directors, and other internal teams as needed on open items
Review and analyze performance of client deliverables daily (includes work completed onshore and offshore), reviewing risk areas with team members as needed
Ensure team meets and/or exceeds daily work volumes and productivity metrics
Identify and communicate trends or areas of improvement (both client and role specific)
Provide operational performance reports to client leadership team, identifying successes, risks and needs weekly
Ensure quality assurance checks are happening across team deliverables
Collaborate with Directors, AVP's and Client Services Leads on special projects
Point of escalation (from internal resources) for client deliverables for which their team is responsible for
Evaluate daily and weekly team capacity, collaborate with leader and other Client Services Managers to offset any capacity deficits
Oversite of the Team Queues within Clarizen and Client Desk, ensuring work is being pulled by the team each day/week; this includes setting due dates in Clarizen for tasks/milestone completion
Share in leadership of daily team stand-up meetings to communicate business initiatives and review deliverables such as open cases, file activity and other related client maintenance tasks
Manage and develop team members by conducting regular 1:1’s, reviewing work, processes, and other team member needs in order to ensure successful execution of assigned tasks
Ensure new team member training is completed and support overall learning paths for all team members, aligning resources as needed
Support transition of new clients from onboarding to onshore and offshore ongoing resources
Responsible for the execution and delivery of performance management & compensation process/routine across their Pod
Operate as a domain leader of one or more roles within the Team

What You Need to Make the Cut:

5-7 years of direct industry or equivalent experience
3+ years team lead/management experience

Experience with:

Delegation, Directing and Leading Change
Managing quality and a Customer Service Mindset
Fact based management and Strong Leadership Communication
Driving Results with Urgency
Team Building, Coaching & developing others
Workload Prioritization and Management Across Large Projects and Teams

Experience in account management is strongly encouraged.

The pay range for this position is $79K - $107K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).

This role is eligible to participate in the quarterly bonus incentive plan.

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.

Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.

We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved.

Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve.

With heart,
The Businessolver Recruiting Team

Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at Businessolver:

Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

#LI-Remote

Apply Now

Refine Your Search

dir service desk jobs

Client Services Manager (Remote)

Ethnic Studies Librarian

Project Manager (High-End Resi AV, Lighting, Shading, Control)

Full Time- Construction Administrative Assistant

Mankato Assistant Lab Director / Forensic Laboratory Asst Dir

Concierge (Receptionist)

Client Services Manager (Remote)

SPECIAL INVESTIGATOR

IT Computer Systems Manager Level 3 (IT Services, Security, & Help Desk Management), Provisional - Instructional Computing & Information Technology, HCCS

Assistant Director - Operations

ASSOCIATE SAFETY ENGINEER

State Hospital IT Deskside Support (Terrell)

Concierge, Facility Sales

Associate Vice President, Infrastructure & Operations

DIR - BUSINESS OFFICE

Academic Support Services Technician I

LEGAL SUPPORT SUPERVISOR I

School Psychologist (2026-27 School year)

Police Officer

ASSIST DIR OF NURSING RN

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