Top 124752 Director, technical support Jobs

Director, Cybersecurity
Accommodations Plus International —Remote
- $170,000 - $190,000 a year
- Full-time
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- Computer science
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- Azure
Quick Apply
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DIRECTOR- IT SUPPORT
Guilford County Schools —Greensboro, NC
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Altinity —Remote
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Connecteam —Colorado Springs, CO
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Sr. Director, Information Technology
COLE-PARMER INSTRUMENT COMPANY —Vernon Hills, IL
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Kraken —New York, NY
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Great Plains of Cheyenne County inc —Saint Francis, KS
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13d
Product Director
Autonodyne LLC —Boston, MA
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Senior Director of Customer Service
Advanced Ground Systems Engineering —Cincinnati, OH
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CASH DEPOT LTD —Green Bay, WI
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5d
Director of Mortgage Lending
Day Air Credit Union —Kettering, OH
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Director
Legislative Council Service —Santa Fe, NM
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- 5 years
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Director, Member Advocate Center
Costco Auto Program —Reno, NV
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Country Managing Director, U.S.
PINDAO INTERNATIONAL INVESTMENT PTE. LTD. —New York, NY
- $120,000 - $200,000 a year
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Technical Support Manager - HVAC Construction
Warmboard Inc. —Scotts Valley, CA
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Executive Director
Tri-Counties Regional Center —Santa Barbara, CA
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Director of Fulfillment
Imprint Engine —Brooklyn Center, MN
- $88,000 - $110,000 a year
- Full-time
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Director, Cybersecurity

Accommodations Plus International
Remote

Quick Apply

Job Details

Full-time
$170,000 - $190,000 a year

Qualifications

DevSecOps Practices
Staff supervision
Azure
Security team coordination
Incident management
Team supervision
Operational management
Reporting (security system operation)
Managing IT teams
Public Cloud
Metrics Reporting
Software administration
Information & network security team management
AWS
Cloud security best practices implementation
Incident management operations support
Security threat response protocols
Fraud detection
Relationship management
Management reporting
Threat intelligence
MITRE ATT&CK
Incident response implementation
IT security monitoring

Full Job Description

About Accommodations Plus International

API is the global leader in crew accommodation technology & services for the airline industry, with a strong service base in rail, cruise lines and sports teams. For more than 40 years, we have been offering a powerful combination of crew accommodation services delivered through innovative technology, unique software solutions, and a highly experienced team of service professionals, enabling our clients to maximize savings in all areas of travel operations.

Our Company is globally-supported by 794 employees and full-time dedicated consultants working from 59 locations around the world and is privately-held and headquartered in Melville, Long Island, New York.

Overview

The Director of Cybersecurity will lead API’s global cyber defense program, reporting to the SVP and CISO. This leader is accountable for security operations, threat detection, and incident response — and for building resilient defenses across API’s applications, infrastructure, networks, and cloud environments.

A critical focus is cloud security. The Director will manage API’s security posture in AWS and Azure, embed security into product development, and lead the SOC MSSP partnership. This role requires deep technical expertise, executive-level communication, and the ability to translate threat intelligence into action.

Key Responsibilities

Cyber Defense & Threat Intelligence: Own API’s cyber defense strategy across threat intelligence, detection, incident response, and product fraud and abuse. Translate adversarial research into actionable controls, detection rules, and response procedures.
SOC Operations: Lead and manage the SOC MSSP, ensuring 24x7x365 monitoring, investigation, and response. Set performance standards, drive operational accountability, and continuously improve SOC effectiveness.
Cloud Security: Manage API’s cloud security posture across AWS and Azure, applying defense-in-depth best practices to protect cloud-native and hybrid environments.
Security Engineering Partnership: Partner with engineering to embed security into product development from the ground up — ensuring secure-by-default practices across cloud-hosted workloads and applications.
Incident Response: Lead containment, recovery, and postmortem activities for security incidents. Establish measurable benchmarks to track program maturity and drive continuous improvement.
Frameworks & Architecture: Apply NIST, MITRE ATT&CK, and the Cyber Kill Chain to guide security architecture, detection strategy, and response procedures. Maintain current security architecture diagrams and documentation.
Metrics & Reporting: Develop and maintain scorecards that measure SOC effectiveness and organizational risk. Report regularly to security and business leadership with clear, actionable insights.
Automation & Innovation: Identify and implement automation technologies to improve threat detection, prevention, and response at scale.
Team Development: Empower and develop SOC analysts and team members, fostering a culture of accountability, continuous learning, and strong cybersecurity practice.

Success Metrics

SOC performance metrics demonstrate measurable improvements in mean time to detect (MTTD) and mean time to respond (MTTR).
Cloud security posture scores improve consistently in AWS and Azure environments.
Security is embedded into the product development lifecycle with no critical vulnerabilities at release.
Incident response playbooks are documented, tested, and continuously refined.
High team engagement and development of SOC analyst capabilities.
Security risks are communicated clearly to executive leadership with actionable recommendations.

Required Skills, Education and Experience

7–10+ years of progressive cybersecurity experience, with demonstrated leadership in security operations, threat detection, and incident response.
Proven track record managing a SOC or MSSP relationship, including 24x7 operational oversight and performance management.
Hands-on experience with AWS and Azure, including cloud security posture management and securing cloud-native and hybrid environments.
Strong background in threat intelligence and adversarial techniques, applying frameworks such as NIST, MITRE ATT&CK, and the Cyber Kill Chain.
Experience developing security metrics and scorecards for both operational teams and executive leadership.
Proven ability to lead incident response from containment through postmortem, with measurable program improvement benchmarks.
Background in security engineering and architecture — particularly designing defensible systems — is a plus.

Technical Skills

Working knowledge of CASB, SASE, firewalls, VPN, IDS, endpoint security, DLP, EDR/AV, and SIEM.

Strong experience with Microsoft O365 security capabilities and administration.

Familiarity with automation technologies supporting threat detection, prevention, and response.

Leadership & Competencies

Proven ability to lead, develop, and motivate technical teams including SOC analysts.

Communicates effectively at staff and executive levels — translating complex security risks into clear business context.

Balances security requirements with business operations and innovation, building credibility across technology and business units.

Organized, efficient self-starter capable of managing multiple priorities with minimal supervision.

Education & Certifications

Bachelor’s degree in Cybersecurity, Computer Science, MIS, or equivalent experience; Master’s degree desirable.

Preferred certifications (not required): GSEC, GCIA, GCIH, GCFE, GCFA, CISSP, CISM, or CISA.

Compensation:
$170,000 - $190,000 USD, Commensurate with experience.

Quick Apply

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