Top 124168 Director, technical support Jobs

Customer Solutions Director
Beacon Talent —Remote
- $172,956 - $188,643 a year
- Full-time
- Remote
- Senior level
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Director of Support
Altinity —Remote
- Full-time
- Remote
- Research
- Team management
- Mentoring
- Health insurance
- 401(k) matching
Director, Application Support
Alkami —Remote
- $156,000 - $195,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Master's degree
- 401(k) matching
IT Manager - Technical Support
Cenveo Worldwide Limited —Remote
- Computer science
- Computer Science
- Office
Quick Apply
14d
Director, Business Applications
Indeed —Remote
- $158,000 - $329,000 a year
- Full-time
- 8 years
- Military encouraged
- In-person
- Paid parental leave
- Paid holidays
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Director of Research Compliance
MaineHealth —Scarborough, ME
- Hybrid work
- HIPAA
- Office
- Senior level
Technical Support Manager - HVAC Construction
Warmboard Inc. —Scotts Valley, CA
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Residential
- Analysis skills
- Health insurance
- Dental insurance
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Sales & Product Planning Director, Purchasing
TOMY International, Inc. —Dyersville, IA
- Full-time
- Inventory management
- 5 years
- Office
- Health insurance
- Dental insurance
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Director of Mortgage Lending
Day Air Credit Union —Kettering, OH
- $90,000 - $130,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
Director of Quality - Great Falls Montana
Avmax Montana, Inc. —Great Falls, MT
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
- Health savings account
- Health insurance
Customer Technical Support Advisor - Hanover Park, Bilingual Spanish
Corston Architectural Detail —Hanover Park, IL
- $40,000 - $50,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
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Director of Finance and Operations
Steamboat Springs School District RE2 —Steamboat Springs, CO
- $146,178 - $157,346 a year
- Full-time
- Background check
- CPA
- Word processing
- Health insurance
- Dental insurance
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Director of Finance
Korber Pharma —Fargo, ND
- Full-time
- Management
- CPA
- Bachelor of Science
- Health insurance
- Dental insurance
Regional Sales & Technical Support - HVAC
Blue Diamond Pumps Inc —Buford, GA
- $50,000 - $65,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Paid time off
Quick Apply
Director of Structural Engineering Services
Contractor Nation —Seymour, CT
- $220,000 - $250,000 a year
- Full-time
- Hybrid work
- Residential
- Senior level
- Professional Engineer
- Health insurance
- Dental insurance
Quick Apply
Director of R&D, TS/SCI clearance
Prominent Edge —Washington, DC
- $170,000 - $200,000 a year
- Full-time
- Hybrid work
- Background check
- Azure
- DevOps
- Health insurance
- Dental insurance
Quick Apply
Director of Engineering
Hazelett Corporation —Colchester, VT
- $140,000 - $150,000 a year
- Full-time
- Office
- Bachelor's degree
- Mentoring
- AD&D insurance
- Disability insurance
Quick Apply
Field Service Support Specialist
Ipsen International Inc —Cherry Valley, IL
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
Director of Patient Financial Services
Steele Memorial Medical Center —Salmon, ID
- Full-time
- Hospital
- Office
- 3 years
7d
Deputy Director of Housing and Community Development
SOUTHERN MARYLAND TRI-COUNTY COMMUNITY ACTION COMMITTEE INC —Hughesville, MD
- $95,069 - $123,594 a year
- Full-time
- Microsoft Outlook
- 5 years
- Office
Quick Apply

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Customer Solutions Director

Beacon Talent -
Remote

Quick Apply

Job Details

Full-time
$172,956 - $188,643 a year

Qualifications

Managing customer accounts
Customer communication
Customer relationship building
Customer retention strategy
Account development
Client management
Leading team collaboration initiatives
Client growth strategy
Customer growth strategy
Account management experience
Cross-functional team management
Cross-functional communication

Full Job Description

Director, Deployment Strategist (Applied AI / Healthcare / Regulated Data)

Location: U.S. (Remote) or major hub (hybrid optional)
Type: Full-time
Seniority: Mid–Senior (player/coach)
Start: As soon as available

Beacon Talent is conducting a confidential search for a venture-backed technology company building an applied AI platform used by teams developing models in regulated, data-intensive environments (e.g., healthcare and adjacent domains). The platform helps customers evaluate performance, operationalize evidence, and streamline adoption with rigorous data workflows and domain-expert guidance.

The Opportunity

This role owns a portfolio of the company’s most strategic customers—many of whom are technical AI teams—ensuring projects launch smoothly, deliver measurable outcomes, and expand into long-term partnerships. You’ll sit at the intersection of customer success, program delivery, and product influence , partnering closely with Engineering, Data, Product, and Leadership.

What You’ll Do

Own high-stakes customer programs

Lead end-to-end delivery for complex, multi-workstream engagements—from kickoff through final readout and ongoing expansion.
Translate ambiguous customer needs into clear scopes, milestones, success metrics, and deliverables.

Run cross-functional execution (and jump in when needed)

Coordinate internal teams (Product, Data, Engineering, Operations) to hit timelines and quality bars.
Unblock execution, surface risks early, and drive resolution—occasionally getting hands-on with artifacts like analysis plans, evaluation summaries, or workflow specs.

Be the primary customer interface

Manage executive-level relationships and day-to-day stakeholders.
Set communication cadence, run steering check-ins, handle escalations, and ensure crisp alignment.

Convert insights into product leverage

Synthesize customer feedback into scalable improvements: repeatable processes, templates, playbooks, and product roadmap inputs.
Partner with Product to shape what becomes “standard” vs. bespoke.

Drive retention and growth

Own renewal readiness, account health, and expansion opportunities.
Identify upsell paths tied to value (new datasets, evaluation modules, workflow automation, added sites/teams, etc.).

What Success Looks Like (First 6–12 Months)

Customer programs are delivered on-time , with clear outcomes and high satisfaction.
You’ve built repeatable delivery motions that reduce rework and improve predictability.
Key accounts expand through renewals + additional scope , driven by demonstrated impact.
Internal teams feel you are a reliable “quarterback” who brings clarity, prioritization, and calm execution.

What You Bring (Required)

6+ years in a client-facing role: customer success, strategic account management, solutions consulting, engagement management, or similar.
Demonstrated strength in program/project management across cross-functional technical teams.
Comfort working with complex data products (structured + unstructured; bonus for imaging, time-series, waveforms, or multimodal pipelines).
Ability to bridge technical and non-technical conversations—credible with ML/engineering and effective with senior executives.
Track record of driving retention and expansion (renewals, upsell, multi-year partnerships, or growth in account scope).
Highly organized, proactive, and effective in fast-moving, build-as-you-go environments.

Nice to Have

Experience in regulated AI (healthcare, life sciences, fintech, insurance, public sector, etc.).
Familiarity with evaluation/validation concepts (model performance studies, monitoring, data quality frameworks, evidence generation).
Exposure to regulatory, compliance, or procurement considerations that influence adoption.
Prior work supporting consortium-style initiatives, research collaborations, or multi-stakeholder programs.

Compensation & Benefits

Competitive base + performance upside + equity (details shared in process), plus comprehensive benefits.

Quick Apply

Refine Your Search

director, technical support jobs

Customer Solutions Director

Director of Support

Director, Application Support

IT Manager - Technical Support

Director, Business Applications

Director of Research Compliance

Technical Support Manager - HVAC Construction

Sales & Product Planning Director, Purchasing

Director of Mortgage Lending

Director of Quality - Great Falls Montana

Customer Technical Support Advisor - Hanover Park, Bilingual Spanish

Director of Finance and Operations

Director of Finance

Regional Sales & Technical Support - HVAC

Director of Structural Engineering Services

Director of R&D, TS/SCI clearance

Director of Engineering

Field Service Support Specialist

Director of Patient Financial Services

Deputy Director of Housing and Community Development

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Director, Deployment Strategist (Applied AI / Healthcare / Regulated Data)

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