Top 953 Dispatch administrator Jobs

Computer Aided Dispatch Administrator (CAD)
Software Technology Inc —Atlanta, GA
- Full-time
- Computer Science
- Research
- Mid-level
- Paid holidays
- Paid time off
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Dispatch Administrator
American Storage & Transport, Inc. —Bohemia, NY
- $20 - $30 an hour
- Full-time
- In-person
- Senior level
- Communication skills
- Health insurance
- Paid time off
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Program Administrator
Stoughton Affordable Transportation Program —Remote
- $18 an hour
- Part-time
- Remote
- Clean driving record
- Computer literacy
- Mid-level
- Retirement plan
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System Administrator
Accenture Federal Services —Fort Meade, MD
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- 5 years
- Bachelor's degree
- US work authorization
IT Technician / Network Administrator / Help Desk Technician
Logical Pros —Brentwood, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Health insurance
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Dispatcher/Construction Administrator (Doors and Docks)
McKinley Equipment Corporation —Irvine, CA
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- Full-time
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- Mid-level
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Network Administrator II
WILLIAM C BROWN INC (WCBinc) —Springfield, VA
- Full-time
- Mid-level
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System Administrator 2
Farfield Systems —Fort Meade, MD
- $75,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Senior level
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SA2 -Systems Administrator
1 Accord Consulting LLC —Annapolis Junction, MD
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
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System Administrator 1
Unisity, LLC —Annapolis Junction, MD
- $145,000 - $155,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- AD&D insurance
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iCAD/Systems Administrator - Senior
Nexlogica —Remote
- Senior level
- Communication skills
Service Desk Coordinator
NetCov —Remote
- $49,125 - $65,500 a year
- Full-time
- Azure
- Computer Science
- Mid-level
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6d
System Administrator I
DCCA —Fort Meade, MD
- $118,000 - $152,000 a year
- Multiple hires
- 5 years
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Dispatcher/ Office Administrator
FIRST RESPONSE EMS —Warren, MI
- $16 - $22 an hour
- Full-time
- Office
- Data entry
- 1 year
- Health insurance
- Dental insurance
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Office Administrator
Blue Castle Agency —Chesapeake, VA
- $18 - $23 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
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Software Administrator III
DCCA —Annapolis Junction, MD
- $155,000 - $201,000 a year
- 5 years
- System design
- Analysis skills
- Disability insurance
- Health insurance
SA-1 System Administrator Level 1
1 Accord Consulting LLC —Annapolis Junction, MD
- $150,000 - $200,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- 4 years
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Linux Systems Administrator Level 1 - Clearance Required
Lockheed Martin Corporation —Hanover, MD
- $81,600 - $143,865 a year
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Paid jury duty
- Paid holidays
AIX HMC / Frame Administrator
Precision vai —Remote
- $50 - $75 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Bachelor's degree
- Flexible schedule
Quick Apply
3d
Irrigation Administrator
Rexius —Bend, OR
- $24 - $25 an hour
- Full-time
- Mid-level
- Office
- 3 years
10d

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Computer Aided Dispatch Administrator (CAD)

Software Technology Inc -
Atlanta, GA

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Job Details

Full-time

Benefits

Paid holidays
Paid time off

Qualifications

Mapping using GIS
Tooling
Incident management software
Performance Reporting
Research
User training (technical support)
Radio communication systems
Bachelor's degree
Law enforcement software
GIS software
Emergency communications software
Computer-aided dispatch (CAD) software
Emergency dispatch systems (law enforcement)

Full Job Description

Statement of Work (SOW)
City of Atlanta-Department of Aviation Computer Aided Dispatch (CAD) Administrator for Motorola PremierONE CAD Systems – Emergency Services Department C4 at Hartsfield Jackson Atlanta International Airport

1. Introduction
This Statement of Work (SOW) defines the roles, responsibilities, and deliverables for a Computer Aided Dispatch (CAD) Administrator for the Emergency Services Department at Hartsfield Jackson Atlanta International Airport. The CAD Administrator will be responsible for managing and maintaining the CAD system along with its interfaces, ensuring system integrity, operability and accessibility, along with providing technical support to emergency personnel.

2. Scope of Work
The CAD Administrator will support the airport's emergency services by performing the following tasks:

Administer and maintain the CAD system, including installation, configuration, updates, and licensing management.
Ensure proper integration of the CAD system with other emergency response tools (e.g., GIS, radio communication systems, and airport security systems).
Develop, implement, and enforce CAD system standards, best practices, and procedures.
Provide technical support and training to emergency services personnel, resolving software and hardware issues.
Manage CAD data, ensuring accurate record-keeping, system logs, and data security.
Optimize CAD workflows to improve emergency response times and operational efficiency.
Work closely with emergency services, IT, and airport operations teams to understand requirements and implement necessary configurations.
Troubleshoot system performance issues and coordinate with vendors for support as needed.
Document system configurations, procedures, and user guides.
Research and recommend new CAD technologies and tools to enhance performance and usability.
As applicable, engage third-party vendors to provide contracted services concerning issues causing a system failure. This may include some instances involving third-party vendor on-site support and coordination of third-party upgrade services when applicable.
Diagnose, triage, gather logs, and coordinate with Motorola Technical Support, Motorola Engineering teams, and contractually agreed upon third-party vendors to resolve reported P1 system incidents/problems.

Specific to P1 Infrastructure:

Perform periodic system maintenance and software patching, on physical and virtual servers
Assist with database system backups.
Perform GIS mapping data as needed
Understand system dependencies and related connections.
Assist in developing internal documentation pertaining to P1 system configuration, administration, and troubleshooting.
Assist with upgrade planning and installations.
Troubleshoot any issues with any of the third-party interfaces
Assist with technical system requirements analysis
Work with Customer staff to identify and resolve reported system incidents/problems.
Ensure that reported incidents/problems are documented, analyzed, validated, and escalated (when necessary) through full resolution.

3. Deliverables

The CAD Administrator is expected to maintain the following:

A fully operational and optimized CAD system for emergency dispatch.
Regular reports on system performance, user support issues, and implemented improvements.
Up-to-date documentation on CAD standards, configurations, and best practices.
Training materials and sessions for emergency dispatch users.
Implementation of security protocols for CAD data integrity and access control.

5. Required Skills & Qualifications
The CAD Administrator should have the following qualifications:

Bachelor's degree in Computer Science, Emergency Management, or related field.
Minimum of 3-5 years of experience in CAD administration for emergency services.
Proficiency in Computer Aided Dispatch software and functions such as Motorola PremierOne, or similar.
Experience with GIS mapping, radio communication systems, and airport security integrations.
Knowledge of provisioning and report creation
Strong problem-solving and troubleshooting skills.
Excellent communication and training abilities.
Familiarity with scripting and automation for CAD workflows (Python, SQL, etc.) is a plus.

Interfaces Knowledge (Preferred):

Viper E911 system
Fire records management system
Fire station alerting system
Call recording system
Emergency Medical Dispatch
Police Records Management System

6. Reporting & Communication
The CAD Administrator will report to AIS and be physically located at the C4 location. This person will work closely with emergency services staff, airport operations, and security teams. Regular progress meetings will be held to review performance, address challenges, and plan further optimizations.

Other

Provide dedicated full-time, on-site support, minus customer holidays, paid time off (PTO) benefits, sick leave, and training events throughout the term of this agreement. Normal working hours for the onsite resource are 8:15 am-5:00 pm and shall not exceed 40 hours in a week. In instances where the agreed-upon working hours require modifications (planned outages, upgrades, other operational necessities, or emergencies), adjustments will be made to the on-site resource work hours to meet customer needs.

In tandem, the customer may contact the onsite resource during an afterhours emergency and the onsite resource will make best effort to respond. If available, the onsite resource will engage and become the single point of contact for the incident on behalf of the Airport.

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Refine Your Search

dispatch administrator jobs

Computer Aided Dispatch Administrator (CAD)

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