Top 733193 Dispatch manager Jobs

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13d

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Logistics Dispatcher

Jesun Trading Inc
Artesia, CA

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Job Details

Full-time
$5,000 - $6,500 a month

Benefits

Relocation assistance
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

English
Route planning
Dispatching
DOT (Department of Transportation) regulations
Maintenance task scheduling
Chinese

Full Job Description

Job DescriptionI. Route Planning & Dispatching

Proficiently operate relevant software (OptimoRoute) and the company’s internal CU System to conduct daily route planning and vehicle dispatching efficiently.
Be responsible for dispatching truck drivers within the designated regions, ensuring timely and orderly transportation arrangements.
Proactively contact consignees via phone, text message, or email to confirm and coordinate delivery schedules, ensuring alignment with all parties.
Dynamically and reasonably adjust and optimize delivery routes in real time based on communication results with consignees and on-site conditions.

II. Pickup & Documentation Management

Issue and manage Bills of Lading (BOLs) accurately, and distribute them to suppliers and warehouses in a timely manner to ensure smooth pickup and delivery processes.
Coordinate with suppliers to schedule specific pickup times, and closely track loading progress and any abnormal incidents in real time, providing timely feedback and follow-up.

III. In-transit Monitoring & Coordination

Monitor the real-time locations and delivery statuses of all assigned vehicles 24/7 to ensure full visibility of the transportation process.
Serve as the central information hub, maintaining proactive communication with suppliers, drivers, and consignees to coordinate and resolve various emergency issues that may arise during transportation promptly.

IV. Problem Shipment Handling & Liability Determination

Respond to and address problematic shipments during transportation (e.g., delays, cargo damage) in a timely and effective manner to minimize impact.
Communicate with relevant parties (including suppliers and consignees) to investigate the root causes of issues and clarify liability responsibilities.
Collaborate with suppliers to adjust delivery strategies based on actual circumstances, ensuring problems are resolved efficiently and effectively.

V. Customer Service & Value-added Coordination

Proactively confirm with consignees whether additional services are required, such as address changes, unloading assistance, and inside delivery.
Inquire about quotes for additional services from suppliers, negotiate favorable terms, and synchronize the final quotes and arrangements with domestic colleagues in a timely manner.
Coordinate and fulfill special customer requests, including priority delivery and customized appointment arrangements, to enhance customer satisfaction.

VI. Cost Control & Analysis

Evaluate transportation costs and conduct comparative analyses with truck drivers’ quotes to ensure cost-effectiveness and rational use of resources.
When arranging vehicles, fully consider the destination’s unloading capacity based on cargo conditions—such as road accessibility and the consignee’s unloading capability—to avoid unnecessary additional expenses or delivery delays.

Qualifications

Relevant work experience in the logistics or transportation field, with proficient English skills sufficient for professional communication (both written and verbal).
Excellent communication and coordination skills, with strong adaptability and ability to work under pressure.

Preferred Qualifications

Prior experience in truck dispatching is highly preferred.
Familiarity with local U.S. transportation regulations (e.g., 49 CFR) and common delivery models is an advantage.

Job Type: Full-time

Pay: $5,000.00 - $6,500.00 per month

Benefits:

Dental insurance
Health insurance
Paid time off
Relocation assistance
Vision insurance

Language:

Chinese (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

dispatch manager jobs

Logistics Dispatcher

Resident Services Coordinator

Amazon PPC Strategist & Account Manager

Dispatcher/Logistics Manager

Personal Injury Case Manager (Pre-Litigation)- REMOTE/WFH

Pre-construction Manager

Processing Manager

Logistics Manager

Assistant Manager, Payroll

Retail Operations Manager

Manager of Order Management

Environmental Health & Safety Manager

Customer Service Operations Manager

[Remote] Customer Success Manager

Customer Service Representative - Remote

Customer Service Representative - Work From Home

Customer Service Representative

Inventory Control Manager

Renewals Manager

Operations Manager, Outpost Services

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