Top 2068 Dispatch supervisor Jobs

HVAC & Plumbing Dispatcher Supervisor
Pride Air Conditioning & Plumbing —Pompano Beach, FL
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Nitrogen Assistant Coordinator/Dispatcher
Copper Tip Energy Services Inc —Williston, ND
- $90,000 - $120,000 a year
- Full-time
- Background check
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Dispatcher
First Student —Youngsville, NY
- $25.50 an hour
- Full-time
- Management
- Customer service
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Area Driver Manager
Greyhound Lines, Inc. —Las Vegas, NV
- $80,000 - $105,000 a year
- Full-time
- Management
- Employment & labor law
- Windows
- Paid parental leave
- Health insurance
Transportation Technician 3
Software Technology Inc —Nashville, TN
- Overnight shift
- Senior level
Quick Apply
Dispatch Supervisor
Restaurun —Remote
- $65,000 - $80,000 a year
- Full-time
- Remote
- Spanish
- Mid-level
- Plumbing
Quick Apply
1d
Dispatch & Escalations Supervisor
HONK —Remote
- $20 - $25 an hour
- Full-time
- Remote
- Mid-level
- Leadership
- 2 years
Quick Apply
4d
Fuel Dispatch Supervisor
Hampel Oil Distributors, Inc. (ND) —Wichita, KS
- $28 - $34 an hour
- Weekends as needed
- Background check
- Hazmat Endorsement
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Interpretation Dispatch Coordinator
Lexikeet LLC —Remote
- $18 an hour
- Weekends as needed
- Remote
- Mid-level
- High school diploma or GED
- Team management
- Paid time off
- Flexible schedule
7d
Field Operations Dispatch Supervisor
Camtel —Atlanta, GA
- $70,000 - $100,000 a year
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Dispatch Supervisor
Recology —San Francisco, CA
- $92,640 - $115,800 a year
- Overtime
- Management
- Mid-level
- High school diploma or GED
- Wellness program
- Paid holidays
Scheduler
Senior Helpers – Flagstaff, AZ —Flagstaff, AZ
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Dispatcher - Chemicals
PENCCO, Inc —Middlesex, NC
- $70,000 - $80,000 a year
- On call
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
Dispatcher
GOFO INC —Houston, TX
- $21 - $26 an hour
- English
- Mid-level
- Organizational skills
Quick Apply
Service Dispatcher
Milton CAT —Clifton Park, NY
- $60,000 - $75,000 a year
- Online Application
- Background check
- Basic math
- Pass drug screening
- Paid holidays
- Disability insurance
PT Package Dispatch Supervisor
UPS —Allegany, NY
- $26.25 - $42.65 an hour
- Part-time
- Mid-level
- Bachelor's degree
- US work authorization
- Health savings account
- AD&D insurance
Dispatch Coordinator
Sunrise Irrigation LLC —Palm Harbor, FL
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Dispatch Supervisor
Hotwire Communications, LTD —Fort Lauderdale, FL
- Weekends as needed
- Spanish
- English
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
12d
Care Scheduler
Senior Helpers of Annapolis —Arnold, MD
- $45,000 - $55,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Dispatch Supervisor
Transdev —Hamden, CT
- $26 - $28 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance

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HVAC & Plumbing Dispatcher Supervisor

Pride Air Conditioning & Plumbing -
Pompano Beach, FL

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Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Fleet GPS tracking
Customer communication
Teamwork
Serving clients
Interpersonal skills
Team leadership
Coaching
Service scheduling
Workplace dispute resolution
Team scheduling
High school diploma or GED
Dispatching
Team development
Attention to detail
Mentoring
Leading team collaboration initiatives
Dispatch software communication
Productivity software
Training
Leadership
Cross-functional communication
Time management
Team building
Analytics

Full Job Description

About Us

Join a Company with Over 50 Years of Trusted Service in South Florida!

Pride Air Conditioning & Plumbing has proudly served South Florida for over five decades, delivering reliable, high-quality HVAC and plumbing solutions. As a locally owned and operated company, we are proud of our commitment to excellence, customer satisfaction, and long-term community relationships.

Our team consistently goes the extra mile because we genuinely value every client we serve. At Pride, we foster a culture built on honesty, teamwork, and mutual respect, empowering each employee to contribute their unique strengths to provide the best service possible.

Position Overview

The Dispatch Supervisor is responsible for leading the daily operations of the Dispatch Department supporting HVAC, Plumbing, and Appliance service divisions. This role ensures the efficient scheduling, routing, and coordination of service technicians while maintaining high standards of customer service, operational efficiency, and dispatcher performance. The Dispatch Supervisor provides leadership, coaching, and accountability for the dispatch team, monitors technician productivity and workflow, and collaborates with multiple departments to ensure timely service delivery and an exceptional customer experience. As a working supervisor, this position actively supports daily dispatch operations when business demands require it.

Responsibilities

Lead, supervise, and develop the Dispatch team, fostering a culture of accountability, collaboration, and continuous improvement.
Train, coach, and mentor dispatch personnel on company policies, communication standards, dispatch procedures, and routing best practices.
Conduct performance evaluations, coaching sessions, corrective actions, and disciplinary measures as needed.
Promote effective communication and teamwork among in-office and remote employees.
Establish performance expectations and monitor dispatcher productivity, accuracy, and service quality.
Oversee the daily dispatch operations for HVAC, Plumbing, and Appliance service departments.
Ensure technicians are scheduled and dispatched efficiently based on skill level, geographic location, workload, and customer priority.
Monitor and/or set up technician calendars, daily lineups, and service boards to maximize productivity and minimize downtime.
Review and adjust technician routes throughout the day to improve efficiency, reduce drive time, minimize overtime, and increase completed service calls.
Monitor open service pools, reserved boards, temporary technician boards, and dispatch queues to ensure all service requests are assigned promptly.
Ensure late-call procedures and scheduling standards are consistently followed.
Monitor dispatchers' live updating procedures to ensure service tickets are accurate, complete, and updated in real time.
Review completed service calls to verify job status, technician notes, payments, parts commitments, and documentation accuracy.
Monitor GPS tracking, technician activity, lunch periods, travel time, and end-of-day completion to support operational efficiency.
Adjust technician schedules and staffing throughout the day to respond to changing service demands and emergencies.
Coordinate and monitor after-hours and weekend dispatch teams to ensure seamless operational continuity.
Handles escalated customer concerns and assists in service recovery efforts when needed.
Maintain consistent communication with dispatchers, technicians, customer service representatives, field management, and leadership.
Ensure dispatch operations support company service standards, response time goals, and customer satisfaction objectives.
Identify opportunities to improve dispatch procedures, workflow efficiency, and technician utilization.
Develop and implement operational improvements to enhance department performance.
Prepare and analyze reports related to dispatch performance, route efficiency, technician productivity, open calls, service levels, and operational trends.
Monitor key performance indicators (KPIs) and recommend strategies to improve operational results.
Perform other duties as assigned.

Required Skills & Abilities

Demonstrated leadership, supervisory, and team development skills.
Strong knowledge of dispatch operations, technician scheduling, routing optimization, and field service management.
Excellent organizational, time management, and multitasking abilities in a fast-paced environment.
Strong analytical and problem-solving skills with the ability to make sound decisions under pressure.
Exceptional verbal and written communication skills.
Ability to effectively coach employees while maintaining accountability and performance standards.
Strong customer service and conflict resolution skills.
High attention to detail and commitment to accuracy.
Ability to adapt quickly to changing priorities and operational demands.
Proficiency with Microsoft Office Suite, dispatch management software, GPS tracking systems, and related field service platforms.
Ability to collaborate effectively across multiple departments and organizational levels.

Education & Experience

High school diploma or equivalent required.
Minimum of 3 years of dispatch experience in the HVAC, Plumbing, Appliance Repair, or Home Services industry required.
Minimum of 2 years of supervisory or management experience leading dispatch or customer service teams.
Experience with field service management and GPS software preferred.
Experience managing multiple service lines and high-volume dispatch operations strongly preferred.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

What is your desired pay?
If hired, what would your availability be?
Would you be able to pass both a background check and a drug test as part of the hiring process?
May we contact your previous employers?
Please provide the reason for leaving your last TWO jobs.

Work Location: In person

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Refine Your Search

dispatch supervisor jobs

HVAC & Plumbing Dispatcher Supervisor

Nitrogen Assistant Coordinator/Dispatcher

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Dispatch Supervisor

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Dispatch Supervisor

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Dispatcher - Chemicals

Dispatcher

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PT Package Dispatch Supervisor

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Dispatch Supervisor

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