Top 7680 Dispatch Jobs

Dispatcher Home Services Call Center
The GOAT Plumbing Company —Riverview, FL
- $20 - $25 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Trucking Dispatcher
Grand Rapids Express —Middleville, MI
- $30 - $40 an hour
- Full-time
- Management
- Mid-level
- Office
Quick Apply
Hot Shot Trucking Dispatch
LONE STAR TRUCKING —Midland, TX
- $28 - $33 an hour
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Day Shift Alarm Dispatcher
ALARM CENTRAL LLC —Independence, MO
- Full-time
- Background check
- Customer service
- Computer literacy
- Paid training
- Health insurance
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Dispatcher (DOT)
Lily Transportation LLC —Cheshire, CT
- $55,000 - $61,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
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Home Services Client Support & Dispatch Coordinator
Rack Industries —Boca Raton, FL
- $18 - $20 an hour
- 8 hour shift
- Remote
- Mid-level
- 1 year
- Health insurance
- Dental insurance
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10h
Dispatch Specialist
Cable ONE —Remote
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Pass drug screening
- Paid holidays
- Health insurance
Dispatch/Scheduling Specialist
Natural Orange, Inc —San Jose, CA
- $22 - $25 an hour
- Full-time
- Writing skills
- Communication skills
- Entry level
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Dispatcher - Full-Time
City of Euless —Euless, TX
- $62,137 - $79,298 a year
- Full-time
- Entry level
Dispatcher
CHEMICAL TRANSFER CO. —Santa Fe Springs, CA
- $80,000 a year
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
CSR/Dispatch
ROYAL OAK HEATING, COOLING & ELECTRICAL —Troy, MI
- $18 - $35 an hour
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Overnight Security Dispatcher (Remote - Texas Only) | Special Events & Account Support
AX9 Security, Inc. —Texas
- $20 - $21 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Computer literacy
- Administrative experience
Quick Apply
Dispatcher (Remote or Local)
DFFtrucking —Lake La, CA
- From $22 an hour
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Organizational skills
- Opportunities for advancement
Quick Apply
Dispatcher
UFP Industries, Inc. —Berlin, NJ
- $50,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- Basic math
- Mid-level
- Health savings account
- Paid holidays
Dispatcher
Omega Morgan —Hillsboro, OR
- $60,000 - $120,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Dispatcher, Weekends
J.B. Hunt —Lowell, AR
- Weekends as needed
- High school diploma or GED
- Company driver
- Communication skills
- Paid parental leave
- Paid holidays
Dispatcher - Weekends
WeDriveU —Rochester, NY
- $28.50 an hour
- Overtime
- Bilingual
- CDL
- Organizational skills
- Commuter assistance
- Paid holidays
Quick Apply
7d
Dispatch
Pegasus Transportation Solutions LLC —Atlanta, GA
- $20.67 an hour
- Full-time
- Remote
- Computer literacy
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
12d
Scheduling/Dispatch/Office Coordinator
Radius Lifting —Lithia Springs, GA
- $40,000 - $100,000 a year
- Full-time
- Hybrid work
- Computer skills
- Entry level
Quick Apply
Scheduling Specialist
METROPLEX 360 RCS LLC —Frisco, TX
- $40,000 - $55,000 a year
- Full-time
- Hybrid work
- Entry level
- Paid time off
- Work from home
Quick Apply

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Dispatcher Home Services Call Center

The GOAT Plumbing Company
Riverview, FL

Quick Apply

Job Details

Full-time
$20 - $25 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Flexible schedule
Life insurance

Qualifications

Computer operation
Customer communication
Customer relationship building
Operations management
Interpersonal skills
Computer literacy
Client rapport building
High school diploma or GED
Plumbing
Attention to detail
Computer skills

Full Job Description

Who We Are

At The GOAT Plumbing Company, We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this in Tampa and Fort Myers for over 3 years, with 20+ years of experience in the industry .

You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Dispatcher Job Summary

We are seeking a skilled communicator with Dispatching and/or Call Center experience to evaluate customer calls and match the right technician to every job. This position may include filling in as a Call Center Representative as needed.

The Dispatcher is responsible for coordinating and scheduling field technicians to ensure efficient, timely, and high-quality service for customers. This role serves as the communication hub between customers, technicians, and management while maximizing technician productivity, customer satisfaction, and revenue opportunities. The Dispatcher must maintain a strong sense of urgency, organization, and professionalism in a fast-paced residential home services environment.

Job Duties and Responsibilities

Schedule and dispatch technicians for service, maintenance, and installation calls.
Monitor technician routes, job progress, and daily capacity to maximize efficiency.
Communicate with customers regarding appointment confirmations, technician arrival times, delays, and rescheduling.
Prioritize emergency and high-priority service calls appropriately
Coordinate same-day opportunities and optimize the service board throughout the day.
Support technicians with job information, directions, customer notes, and scheduling adjustments.
Maintain accurate customer records, call notes, and appointment details within the dispatching software/CRM.
Work closely with Customer Service Representatives, Service Managers, and field teams to ensure smooth operations.
Track technician performance metrics including call count, drive time, productivity, and completion rates.
Assist in achieving company revenue, membership, and customer satisfaction goals.
Manage incoming communication from technicians and provide real-time operational support.
Ensure all calls are properly assigned, completed, and closed out daily.
Maintain a professional and positive customer experience during all interactions.
Participate in team meetings, training, and operational improvement initiatives.
Follow company procedures, safety standards, and communication protocols.

Qualifications

High school diploma or equivalent.
Minimum of 2 years of dispatching and/or call center experience.
Previous dispatching or scheduling experience preferred, ideally in HVAC, plumbing, electrical, or residential home services.
Strong communication and interpersonal skills, with the ability to build strong relationships with clients, and team members.
Strong problem-solving skills, with the ability to diagnose and troubleshoot plumbing issues.
Ability to work independently and as part of a team, and to make sound decisions in a fast-paced environment.
Ability to remain calm and professional under pressure
High attention to detail and time management

Job Requirements

This job will require working in the office with no exceptions.
The ability to use a computer and adapt/learn new systems.
Follow established processes and procedures.

Pay: $20.00 - $25.00 per hour

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Work Location: In person

Quick Apply

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