The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.
What You Get Beyond Your Paycheck
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.
Here’s what you get as a full-time employee:
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100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
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Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
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Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
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Optional dental, vision, and life insurance—at rates much lower than most private plans
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Flexible spending accounts for added tax savings on health and dependent care
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Employee discounts on things like gym memberships, electronics, and entertainment
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.
You can see all the details here: ERS recruitment brochure
Functional Title: Learning and Development Trainer V - Delivery Trainer
Job Title: Training & Dev Specialist V
Agency: Dept of Family & Protectve Svc
Department: Learning and Dev - CP
Posting Number: 17641
Closing Date: 07/10/2026
Posting Audience: Internal and External
Occupational Category: Education Training and Library
Salary Range: $5,098.66 - $8,304.83
Pay Frequency: Monthly
Salary Group: TEXAS-B-23
Shift: Day
Additional Shift:
Telework: Not Eligible for Telework
Travel: Up to 30%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 14000 SUMMIT DR
Other Locations: Austin; Arlington; Dallas; Houston; San Antonio
MOS Codes: 0233,0277,0306,0577,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,1230,5977,6077
6177,6877,7077,7277,7377,7537,7577,8077,8802,8803,11Z,120X,121X,18Z,19Z,35Z,38FX,3F2X1,47A,47C,47D
47E,47F,47G,47H,47J,47K,47L,47M,47N,47P,47Q,47R,47S,47T,47U,47V,47W,57A,70H,74D,81C0,81L0,81T0,82A0
83R0,86M0,8B000,8B100,8B200,8T000,8T100,9H000,PERS,PS,SEI20,YN
The Training and Development Specialist V serves in a dual role as a curriculum developer and trainer. The position designs, develops, and delivers training programs for DFPS staff through in-person, virtual, and eLearning formats to enhance workforce knowledge, skills, and performance. This role is responsible for preparing learning environments, developing instructional materials, coordinating logistics, delivering training and ensuring training aligns with agency goals and adult learning principles. Trainers provide real-time verbal feedback and guidance to participants to support skill application and knowledge retention. Additionally, trainers collaborate with instructional designers and program leadership to ensure training remains current, relevant, and aligned with organizational goals. Trainers also perform guiding activities such as grading assignments, providing critical written feedback, and coordinating with leadership to implement action plans that promote increased success. Whether focused on content creation, facilitation, or eLearning design, the position plays a key role in building agency capacity, supporting staff development, and promoting consistent, high-quality service delivery across the state.
Essential Job Functions (EJFs):
Delivers training in a classroom, distance learning environment, or, occasionally, in an eLearning environment.
Organizes and prepares materials and supplies for training courses such as notebooks, handouts, flip-charts, projectors, or laptops.
Prepares classroom and virtual training environments for all DFPS staff audiences by coordinating logistics, printing participant materials, and ensuring equipment, technology, and virtual platforms are functional before each session to promote a seamless learning experience.
Develops standardized training material kits, including handouts, visual aids, and facilitator guides for all DFPS divisions, ensuring content is formatted for both print and digital distribution and meets instructional quality standards.
Sets up and arranges training room to support the learning objective.
Prepares in-person and virtual training environments by arranging seating, configuring technology, and organizing instructional tools to promote active participation and align with the training objective for diverse DFPS roles.
Maintains training records and training calendars, including course rosters and records of participation.
Maintains up-to-date training calendars, rosters, and attendance for all DFPS staff sessions, ensuring accurate scheduling and documentation of participation to support compliance with the required training standards.
Develop curricula, course outlines, instructional methods, training aids, manuals, and other instructional materials and products.
Designs comprehensive curricula and course outlines for in-person and virtual training that reflect DFPS policy and adult learning strategies, and creates facilitator guides, case studies, and participant manuals to support consistent instruction statewide.
Creates interactive eLearning modules, scripts, voiceovers, and digital assessments using multimedia tools software to deliver flexible and accessible training to DFPS staff.
Participate in planning and developing specialized training, staff development, and continuing education programs, and occasionally customized and technology-based training.
Research, develop, review, and assess training programs and materials, and recommend modifications as appropriate.
Plan, design, and develop methods for the assessment and evaluation of training effectiveness.
Participate in solving training problems and ensuring the effective use of modern training methods and techniques.
Troubleshoots issues with online learning tools and user experience, recommending and implementing modern design elements like microlearning, interactive branching or gamification to increase completion and comprehension rates.
Facilitate workshops and meetings.
Leads in-person and virtual workshops for DFPS staff and leaders, guiding discussions, activities, and debriefs to promote engagement and reinforce learning objectives.
Analyze training content for accessibility and recommend changes to remediate accessibility issues.
Reviews draft and existing training materials to ensure they meet accessibility standards, such as font, readability, alt text, color contrast, and closed captioning, and collaborates to revise content accordingly.
Reviews eLearning modules for accessibility compliance, including screen reader compatibility, keyboard navigation, and captioning, and remediates technical issues to comply with federal and state accessibility standards.
Enters data into a training database.
Inputs attendance records, training completions, and evaluation scores into DFPS’s learning management system after each session to ensure accurate tracking of staff development across all DFPS programs.
Analyze training content for accessibility; and recommend changes to make content accessible and remediate accessibility issues.
Reviews draft and existing training materials to ensure they meet accessibility standards, such as font, readability, alt text, color contrast, and closed captioning, and collaborates to revise content accordingly.
Reviews eLearning modules for accessibility compliance, including screen reader compatibility, keyboard navigation, and captioning, and remediates technical issues to comply with federal and state accessibility standards.
Coordinate training events by determining and securing date, time, location, facilitator, and number of participants, and maintain training schedules.
Perform training needs assessments to guide training interventions and course development.
Conducts interviews, surveys, and data reviews with program staff and leadership to assess skill gaps and identify learning needs, using results to prioritize and shape new training content.
Serve as a professional resource for employees and managers regarding training programs and promotes the use of training services.
Promote the use of training services.
Build relationships with employees and supervisors during sessions by sharing available learning resources, upcoming classes, and tips for ongoing growth, helping staff see training as a valuable tool.
Promotes eLearning courses and tools across DFPS through internal newsletters, virtual walk-throughs, and user guides, making staff more aware of flexible self-paced training options.
Design and review course and instructor evaluations for use in enhancing training programs.
Designs and reviews facilitator evaluations that capture feedback on instructional style, clarity, and engagement, then trains staff to implement changes that enhance the learner experience.
Collect data to help evaluate and analyze training needs and training effectiveness.
Compile data and prepare reports.
Prepare articles for in-house publications.
Review and implement training programs, policies, and procedures.
Reviews eLearning policies and LMS protocols to ensure online training aligns with accessibility, data tracking, and maintenance standards, and implements improvements as needed.
Develop policies and procedures for training programs.
Adheres to protocols for the development, review, launch, and maintenance of online learning modules, including accessibility checks and LMS standards.
Evaluate, recommend, and plan supplemental training programs with private employers and state or federal agencies.
Performs related work as assigned.
Knowledge, Skills and Abilities (KSAs):
formulate learning objectives, to develop training objectives, to assess the effectiveness of training, and to assess training needs.
Registrations, Licensure Requirements or Certifications:
Applicants for position must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license.
Initial Screening Criteria:
Graduation from accredited four-year college or university with major course work in social work, education, instructional design, or a related field OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half (3 1/2) years of CPI/CPS casework work experience.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at [email protected] with additional questions.
Applicants selected for hire must pass a background check and if applicable a driver’s record check.
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
