Top 431 Eam pm Jobs | SimplyHired

Night Desk Clerk
Virgin Hotels Central Services LLC —New York, NY
- $31.52 an hour
- Weekends as needed
- English
- Hotel
- Accounting
Quick Apply
12d
Night Desk Clerk
Virgin Hotels New Orleans —New Orleans, LA
- $22.48 an hour
- Part-time
- English
- Hotel
- Computer skills
Quick Apply
SAP EAM/ SAP PM Consultant
TechBiz Global GmbH —San Jose, CA
- Full-time
- Remote
- 5 years
- Senior level
- Communication skills
Quick Apply
Reliability Engineer, Truck Service
bp —Myrtle Point, OR
- Writing skills
- Engineering
- Pass drug screening
- Paid training
- Paid parental leave
Maintenance Supervisor (Night Shift 2-2-3 Schedule)
Mark Anthony Brewing Inc. —Columbia, SC
- $95,000 - $110,000 a year
- Overtime
- Schematics
- Mechanic experience
- 5 years
- Health savings account
- Health insurance
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Maintenance Technician
Silgan Closures —Tolleson, AZ
- $28 - $32 an hour
- 12 hour shift
- Schematics
- Mid-level
- 3 years
- Disability insurance
- Health insurance
11d
Trucking Maintenance Supervisor
MLC —Sainte Genevieve, MO
- Weekends as needed
- 5 years
- CDL A
- Mid-level
- Wellness program
- Health savings account
Maintenance Supervisor, 3rd shift
Cole's Quality Foods, Inc. —North Liberty, IA
- Full-time
- Mid-level
- Plumbing
- Trade school
Area Maintenance Manager II
Chewy —Jeffersonville, IN
- Weekends as needed
- Master's degree
- Bachelor's degree
- Travel
Extruder Maintenance Lead
EAM-Mosca Corporation —Hazle Township, PA
- Full-time
- Ability to walk for extended periods
- Mid-level
- 3 years
Quick Apply
RN Hospice Admit Nurse (Winter Haven)
Amedisys —Winter Haven, FL
- $82,000 - $86,000 a year
- Full-time
- Background check
- CPR Certification
- RN License
- Mileage reimbursement
- Paid parental leave
7d
Maintenance Tech - Nights
Wells Enterprises —Le Mars, IA
- $34.38 - $36.53 an hour
- 12 hour shift
- High school diploma or GED
- Manufacturing
- Associate's degree
Area Maintenance Manager II
Chewy —Louisville, KY
- Weekends as needed
- Master's degree
- Bachelor's degree
- Travel
Industrial Maintenance Technician - Nights
Aunt Millie's —Sidney, OH
- $32 - $36 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Bakery
Quick Apply
4d
Industrial Maintenance Mechanic
Mac Incorporated —Suffolk, VA
- $35.76 an hour
- Mechanic experience
- Mid-level
- 3 years
Quick Apply
Senior Advanced Manufacturing (Maintenance) Engineer
Yanfeng Automotive —Novi, MI
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Office
6d
Maintenance Manager
Verto People —Hobbs, NM
- $160,000 - $190,000 a year
- Full-time
- In-person
- Senior level
- Electrical Engineering
- Health insurance
- Dental insurance
Quick Apply
Technical Maintenance Mechanic Lead
Performance Team —Santa Fe Springs, CA
- $35 - $39 an hour
- Email
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
10d
Project Manager Field Mobility Technology
PPL Services Corporation —Allentown, PA
- Part-time
- Hybrid work
- 7 years
- Office
- Bachelor's degree
6d
Domain Architect - Field Technology
PPL Services Corporation —Allentown, PA
- Part-time
- Hybrid work
- Office
- Master's degree
- Bachelor's degree

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Night Desk Clerk

Virgin Hotels Central Services LLC -
New York, NY

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Job Details

Full-time
$31.52 an hour
12 days ago

Qualifications

Customer communication

Full Job Description

Who we are:

We love what we do and what we do is important! We believe that everyone should leave feeling better this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

Your mission:

Should you choose to accept it…

We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn’t a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Making sure the night audit system process is run successfully and proper reports are distributed. Being fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. Acting as the point person for guests and staff overnight.

The Nitty-Gritty:

What exactly you will be doing…

In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests

Learn and retain complete knowledge of front office procedures and comply with all policies and procedures.
Maintain the Virgin “Tone of Voice,” Culture & level of standards set forth by the management team.
Maintain complete knowledge of the following at all times:
- Hotel features/services, hours of operation.
- All room types, numbers, layout, décor, appointments & location.
- All room rates, special packages and promotions.
- Daily house count and expected arrivals/departures.
- Room availability status for any given day.
- Scheduled daily group activities.
Use excellent communication skills with guests, staff including verbal, written and body language.
Learn and retain knowledge of all front office technical systems (HMS, EAM, Guestware, GoConcierge, etc).
Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad).
Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures.
Adhere to the following cashiering procedures:
- Process allowances
- Make change for guests
- Post charges
- Settle Room accounts
- Run closing reports
- Count bank at end of shift
- Complete designated cashier reports
- Drop Receipts
- Secure Bank
Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies.
Obtain an assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
Be able to communicate timely and in a responsive manner via digital device.
Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay.
Ensure all guests questions & requests are completed & followed up on while executing fabulous guest service.
Be creative and think outside the box to create memorable experiences for our guests.
Work well on a team or independently while being accountable for work performed.
Take, record and relay messages accurately, completely and legibly.
Complete all items on the shift checklist.
Adhere to security procedures to ensure our guest’s safety.
Handle all issues and concerns on the overnight shift and keep proper documentation of all important events.
Be a team player!
Highly organized, anticipating needs and over delivering wherever possible.
Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted!

What qualities are we looking for?

You got skills? If you are able to perform the following, then you have come to the right place…

Ability to work a shift other than a day shift, such as pm, swing or overnight shift
Ability to work on weekends and holidays
Stand for periods of 8-10 hours
Input and access data in various computer systems.
Understand guest inquiries and provide clear, concise responses.
Work with others like a rock star, while constantly advocating for your guests.
Communicate clearly in verbal and written English.
Work cohesively with other departments and co-workers as part of a team.
Focus attention on details.
Maintain confidentiality of all guests and hotel information.
Maintain a neat, clean and well-groomed appearance per hotel standards.
Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties.
Adhere to hotel policies including but not limited to attendance, safety, behavior.

#LI-onsite

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