Top 82 Ed access rep Jobs

ED Patient Access Rep 40 Hours Eve 3pm-11:30pm M-F U
Boston Medical Center —Boston, MA
- $21.15 - $27.36 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Patient Access Rep I - PT - Evening - Patient Access Services Pennington NJ
Capital Health —Pennington, NJ
- $18.21 - $22.74 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Computer skills
- AD&D insurance
- Disability insurance
Patient Access Rep I - PT - Night - Patient Access Services Lawrenceville NJ
Capital Health —Pennington, NJ
- $18.21 - $22.74 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Computer skills
- AD&D insurance
- Disability insurance
Patient Access Rep II
RWJ Hamilton —Township of Hamilton, NJ
- $26.39 an hour
- Day shift
- HIPAA
- High school diploma or GED
- ER
Patient Access Rep I - FT - Evening - Patient Access Services Browns Mills NJ
Capital Health —Browns Mills, NJ
- $18.21 - $22.74 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Computer skills
- AD&D insurance
- Disability insurance
Patient Access Rep
Brown University Health —Providence, RI
- $18.13 - $29.90 an hour
- Rotating weekends
- Office
- High school diploma or GED
- ER
Patient Access Rep I - FT - Day - Patient Access Services Trenton NJ
Capital Health —Trenton, NJ
- $18.21 - $22.74 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Computer skills
- AD&D insurance
- Disability insurance
Access Care Representative ED
United Health Services —Binghamton, NY
- $17.98 - $25.17 an hour
- Full-time
- Customer service
- High school diploma or GED
- Experience equivalent to degree accepted
- 403(b) matching
- Health insurance
Quick Apply
Patient Access Rep PD
Brown University Health —Newport, RI
- $18.13 - $29.90 an hour
- 8 hour shift
- High school diploma or GED
- ER
- Typing
Patient Access Rep I ED
Conway Regional Heath System —Conway, AR
- Full-time
- High school diploma or GED
- ER
- Entry level
Patient Access Rep I - ED & LD Registration and Operations - Part-Time, 8 Hour, Evenings
Cedars-Sinai —Los Angeles, CA
- $24.00 - $31.96 an hour
- 8 hour shift
- Medical office experience
- High school diploma or GED
- Organizational skills
- Health insurance
Patient Access Rep - ED Registration - Per Diem 8 Hours Nights (11:00PM to 7:30AM) (Union, Non-Exempt)
USC —Arcadia, CA
- $25.75 - $34.65 an hour
- 8 hour shift
- BLS Certification
- HIPAA
- No high school diploma
Patient Access Rep II - FT - Day - Patient Access Services Hamilton NJ
Capital Health —Township of Hamilton, NJ
- $18.57 - $23.23 an hour
- 8 hour shift
- High school diploma or GED
- Organizational skills
- Computer skills
- AD&D insurance
- Disability insurance
Patient Access Rep IV - FT - Day - Patient Access Services Pennington NJ
Capital Health —Pennington, NJ
- $20.10 - $26.13 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Team management
- AD&D insurance
- Disability insurance
Patient Access Rep - ED Registration - Per Diem 8 Hours Nights (3:00PM to 11:30PM) (Union, Non-Exempt)
USC —Arcadia, CA
- $25.75 - $34.65 an hour
- 8 hour shift
- BLS Certification
- HIPAA
- No high school diploma
Patient Access Rep- 8 hours weekly- Weekend
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- HIPAA
Patient Access Rep-ED - Registration ED - Full Time 8 Hours Evenings (3:00PM to 11:30PM) (Union, Non-Exempt)
USC —Arcadia, CA
- $25.75 - $34.65 an hour
- 8 hour shift
- BLS Certification
- HIPAA
- Inpatient
Consumer Access Specialist - ED Weekday Days
AdventHealth Hendersonville —Hendersonville, NC
- $15.96 - $25.53 an hour
- Full-time
- Spanish
- High school
- HIPAA
- Paid parental leave
- Disability insurance
Patient Access / Patient Registration / all shifts available
WPA Healthcare —Kailua-Kona, HI
- $24 - $28 an hour
- Full-time
- Acute care
- Background check
- Hospital
- Free parking
- Paid training
Quick Apply
Electronic Security Sales Representative
Solution Staffing, Inc —West Chester, PA
- $150,000 - $250,000 a year
- Part-time
- Hybrid work
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
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ED Patient Access Rep 40 Hours Eve 3pm-11:30pm M-F U

Boston Medical Center -
Boston, MA

Apply Now

Job Details

Full-time
$21.15 - $27.36 an hour

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
403(b)
Opportunities for advancement

Qualifications

Computer operation
Microsoft Excel
Email customer support
Microsoft Outlook
Phone communication
Writing skills
Coaching
English
High school diploma or GED
Emotional support for patients
Fax machines
Faxing
Medical terminology
Negotiation
Client interaction via phone calls

Full Job Description

ED Patient Access Rep 40 Hours Eve 3pm-11:30pm M-F U

47460

840 Harrison Avenue, Boston, Massachusetts

Full Time

POSITION SUMMARY:

The Patient Services Rep will be responsible for handling inbound and outbound communications for Emergency registration. The Patient Access Rep will handle patient inquiries, following-up with patients resolving patient questions/concerns regarding insurance verification and authorization management. Conduct registration duties in a very fast paced, high acuity Trauma I Emergency Department. Must be comfortable working with varied medical, traumatic and Psychiatric issues.

Position: ED Patient Access Rep

Department: Patient Access Services

Schedule: Full Time, 40 Hours Eve 3pm-11:30pm M-F U

ESSENTIAL RESPONSIBILITIES / DUTIES:

The Patient Access Rep is intended to meet the demands of rapid high acuity Emergency Department Team and supporting the major work flows in the Department. Essential responsibilities include:

Registers patients in a prompt, efficient and courteous manner. Greets all patients and identifies self.
Identifies patient appropriately at registration by reviewing government issued documents e.g. driver’s license, passport, etc.
Prepares patient ID band and places band on patient wrist during registration process.
Performs full registration activities at the patient’s bedside utilizing Workstations on Wheels (WOW) technologies – computer, scanners, signature pads, etc.
Reviews and completes all patient demographic information and required data
Obtains signatures on all necessary insurance forms, Consents, Medicare Rights, and Health Care Proxy etc. where required
The Patient Access Rep communicates with patients and staff using multiple advanced communication tools, including phone calls, emails, faxes or mail.
Answers and resolves patient inquires, in a professional, empathetic and patient-centered way, through the use of effective listening, written and verbal communication skills.
Utilizes established department guidelines to ensure patients issues are addressed in a timely manner and when necessary, transfers the call to the appropriate person in the department for additional consultation.
Collaborates with Security Department the accuracy in documenting and verifying patient valuables
Sustains proficiency in Department downtime procedures and patient tracking system.
Collect copays or deductibles as required.
Provides accurate and detailed information and updates patients’ records, using the various management information systems used at BMC: Epic, RTE, Trizetto, Payor Sites and others.
Demonstrates highly developed interpersonal skills in order to relate to patients of all ages, staff members, physicians, and visitors, negotiate effective working relationships, and develop positive resolutions to conflict. Maintains a strong customer service orientation.
Ensures strong organizational skills in order to manage multiple tasks simultaneously combined with ability to effectively prioritize
Ensures the ability to be discrete and protect integrity of confidential information
Identifies opportunities to improve the work processes and environment, and changes in Practice protocols; remains current on new developments in health care.
Escalates appropriately any issues that fall outside of an existing protocol or process to meet the needs of the patient
Attends scheduled training sessions for phone support, customer service, systems upgrades, newly acquired clinical systems, or other relevant training sessions, as directed by manager.
Assists in the training/orientation of new personnel under the direction of a manager and/or supervisor.
Participates in staff meetings/ is expected to identify process issues that are obstacles to providing a positive patient experience.

General Duties and Standards

Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members, floating, adjusting assignments, scheduling, etc.
Conforms to hospital standards of performance and conduct, including those pertaining to patient rights and HIPAA and privacy rules, so that the best possible customer service and patient care may be provided.
Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.
Follows established hospital infection control and safety procedures.
Other duties as needed.

Must adhere to all of BMC’s RESPECT behavioral standards.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

Must be a high school graduate or have a GED.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

None

EXPERIENCE:

Required: 1-2 years of relevant experience (one of which in admitting, medical office, managed care or insurance).

Preferred: Additional training as a Medical Assistant, Pharmacy Technician, or other relevant healthcare background, training and/or experience that will provide the ability to understand and be fluent in medical terminology..

KNOWLEDGE AND SKILLS:

Must understand computer, office and medical terminology
Must demonstrate ease with medical terminology and be able explain healthcare issues to patients with empathy and concern
Ability to empathize with and coach the patient in navigating the healthcare system
Effective interpersonal skills to with a diverse group of professional and personalities in a team environment
Excellent English communication skills (oral and written) with the ability to communicate effectively with patients over the phone and in email and other communications
Must be comfortable using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail.
Basic computer skills and knowledge of Microsoft Office applications (MS Word, Excel & Outlook) and document work in a professional and efficient manner
Have strong interpersonal skills and be able to work well in a team environment.

Compensation Range:

$21.15- $27.36

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Apply Now

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ed access rep jobs

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