Top 1134 Ed access representative Jobs

Remote Customer Service Representative
Think Academy US —San Jose, CA
- $20 - $25 an hour
- Full-time
- Remote
- Writing skills
- Children
- Communication skills
Quick Apply
8d
Patient Access Rep I - ED LD Registration and Operations - Part-Time, 8 Hour Shifts, Nights & Weekends
Cedars-Sinai —Los Angeles, CA
- $24.00 - $31.96 an hour
- 8 hour shift
- High school diploma or GED
- Organizational skills
- Fair chance
13d
Patient Access Representative II, PRN, Baptist North
Baptist Health System, Inc. —Jacksonville, FL
- Weekends as needed
- HIPAA
- High school diploma or GED
- Children
Quick Apply
Consumer Access Specialist ED Part-time Nights Friday-Saturday 7pm-730am
AdventHealth Tampa —Tampa, FL
- $16.63 - $26.60 an hour
- Part-time
- Background check
- Customer service
- Microsoft Office
- Paid parental leave
- Disability insurance
Educational Technology Affiliate Instructor
Metropolitan State University of Denver —Denver, CO
- $1,233 - $1,512 a month
- Part-time
- Doctoral degree
- Mid-level
- Master's degree
- Disability insurance
- Health insurance
Consumer Access Specialist ED Part-time Thursday-Saturday 11am-930pm
AdventHealth Tampa —Tampa, FL
- $16.63 - $26.60 an hour
- Part-time
- Background check
- Customer service
- Microsoft Office
- Paid parental leave
- Disability insurance
11d
Patient Access Rep I - ED & LD Registration and Operations - Part-Time, 8 Hour, Evenings
Cedars-Sinai —Los Angeles, CA
- $24.00 - $31.96 an hour
- 8 hour shift
- Medical office experience
- High school diploma or GED
- Organizational skills
- Health insurance
Patient Access Representative
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Commuter assistance
- AD&D insurance
Patient Access Representative
Circle A Pharmacy —Van Nuys, CA
- Full-time
- Customer service
- Inpatient
- High school diploma or GED
Quick Apply
Patient Access Representative I
MUSC —Columbia, SC
- 12 hour shift
- Word processing
- Ability to climb stairs
- High school diploma or GED
Patient Access Representative II, Baptist North
Baptist Health System, Inc. —Jacksonville, FL
- Full-time
- HIPAA
- High school diploma or GED
- Children
Quick Apply
Secondary Education Affiliate Instructor
Metropolitan State University of Denver —Denver, CO
- $1,233 - $1,512 a month
- Part-time
- School experience
- Classroom
- Doctoral degree
- Disability insurance
- Health insurance
Patient Access Registrar - PM Shift - OB/ED
ThedaCare —Neenah, WI
- Part-time
- 18 years or older
- Office
- High school diploma or GED
Adjunct Instructor, College of Education and Human Services, Educational Leadership
Lindenwood University —Saint Charles, MO
- Part-time
- Microsoft Word
- Classroom
- Microsoft Excel
Access Specialist
Santa Clara University —Santa Clara, CA
- Full-time
- Experience working with individuals with disabilities
- HIPAA
- Research
Spec. Ed. Self Contained Teacher
Wilson School District (AZ) —Phoenix, AZ
- $1,140 a month
- Full-time
- Background check
- Classroom
- Teaching Certification
- Disability insurance
- Health insurance
Growth Representative
Zen Educate —Remote
- $70,000 - $100,000 a year
- Full-time
- Remote
- School experience
- Entry level
- Paid time off
Quick Apply
1d
Paraprofessional - Year Round
Mount Prospect Academy —Keene, NH
- Up to $20 an hour
- Online Application
- In person
- Background check
- Classroom
- Urgent Care
- 403(b) matching
- Disability insurance
Quick Apply
Nurse Clinician Per Diem/PRN
PROMPTCARE HOME INFUSION LLC —New Providence, NJ
- Part-time
- CPR Certification
- Nursing
- RN License
- Mileage reimbursement
- Health savings account
Quick Apply
Principal, Middle College High School and Coordinator of Dual Enrollment Programs
Milpitas Unified School District —Milpitas, CA
- $166,707 - $197,073 a year
- Weekends as needed
- Background check
- School experience
- Classroom
- Health insurance
- Dental insurance
Quick Apply

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Remote Customer Service Representative

Think Academy US -
San Jose, CA

Quick Apply

Job Details

Full-time
$20 - $25 an hour
8 days ago

Qualifications

Mandarin
Writing skills

Full Job Description

Job Title: Customer Success Specialist

Location: Remote

Job type: Full-time Contractor

Pay Range: $20-25/hour

Mandarin Speaking and writing is required for this position

Who We Are:

Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children's ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.

Think Academy is seeking a high-energy, high-potential Customer Success Specialist to set up the customer success journey. This person should be passionate about helping and supporting student's learning experiences, takes full ownership of user experience, learns quickly, can handle complex situations, and consistently delivers a high standard of service.

This role is critical to ensuring that our customers (mostly parents) receive timely, accurate, and professional assistance across multiple communication channels.

What You Will Do:

Serve as the primary contact for our current parents and students, providing timely and professional support via chat, email, WeChat, and phone.
Respond to parent and student inquiries regarding courses, learning progress, study planning, activities, exams, account access, and platform usage, ensuring accurate, timely, and professional communication.
Handle urgent or complex cases with strong ownership, proactively finding solutions and ensuring problems are fully resolved.
Guide customer through the learning journey and help ensure students receive a smooth and positive learning experience.
Document issues, identify recurring patterns, and collaborate with internal teams to improve workflows and user experience.
Maintain a high standard of service quality, empathy, and professionalism in every interaction.
Contribute to customer success initiatives, operational improvements, and user-experience optimization projects.

Work Hours:

Day shift:
- Mon-Fri: 10am-7pm
- Sat-Sun:8:30am-5:30pm
Night shift: 3pm-12am
Candidates who are available Fri-Sun will be given priority

How You can be Qualified:

Previous experience in customer service, customer success, education support, or similar customer-facing roles is highly desired.
Fast learner with the ability to understand complex processes, policies, and product details.
Strong problem-solving skills with the ability to stay calm under pressure and think clearly in urgent situations.
Excellent communication skills — capable of explaining information simply, professionally, and empathetically.
Highly organized, detail-oriented, and able to manage multiple tasks in a fast-paced setting.
Strong sense of ownership toward user experience, always aiming to deliver the best possible outcome for families.
Tech-savvy and comfortable using multiple communication tools and internal systems.
Excellent verbal and written communication skills
Fluency in Mandarin is required; proficiency in English communication is essential.

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Quick Apply

Refine Your Search

ed access representative jobs

Remote Customer Service Representative

Patient Access Rep I - ED LD Registration and Operations - Part-Time, 8 Hour Shifts, Nights & Weekends

Patient Access Representative II, PRN, Baptist North

Consumer Access Specialist ED Part-time Nights Friday-Saturday 7pm-730am

Educational Technology Affiliate Instructor

Consumer Access Specialist ED Part-time Thursday-Saturday 11am-930pm

Patient Access Rep I - ED & LD Registration and Operations - Part-Time, 8 Hour, Evenings

Patient Access Representative

Patient Access Representative

Patient Access Representative I

Patient Access Representative II, Baptist North

Secondary Education Affiliate Instructor

Patient Access Registrar - PM Shift - OB/ED

Adjunct Instructor, College of Education and Human Services, Educational Leadership

Access Specialist

Spec. Ed. Self Contained Teacher

Growth Representative

Paraprofessional - Year Round

Nurse Clinician Per Diem/PRN

Principal, Middle College High School and Coordinator of Dual Enrollment Programs

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