Join a leading company in the Maritime Industry in a critical role on our Training team! Moran Towing Corporation (www.morantug.com) has an exciting opportunity available as a Manager, Learning and Employee Development - Ship Assist in our Jacksonville, FL or New Canaan, CT office. This full-time, exempt position reports to the Director of Enterprise Learning and Development.
Position Summary
The Manager, Learning and Employee Development – Ship Assist leads training, onboarding, safety, and workforce development for Moran’s captains, crews, and shoreside teams. This role combines strategic leadership with hands-on engagement to ensure mariners operate safely and effectively in high-risk environments.
Reporting to the Director of Enterprise Learning and Development, this position partners with Operations, Safety, and HR to align training with business needs and Moran’s commitment to zero harm. The role champions The Moran Way – Listen, Learn, Lead and drives a culture of continuous learning and safe, consistent performance, while building a scalable training model leveraging internal and external resources.
Key Responsibilities include, but are not limited, to:
Safety, Compliance & Operational Training (25%)
- Lead safety and compliance training aligned with USCG, OSHA, ISM, and company standards.
- Partner with Safety and Operations to deliver hands-on training in core vessel operations.
- Facilitate onboarding, NSAP, and operational training programs with strong field application.
- Identify training gaps through incident trends, audits, and crew feedback, and reinforce safe work practices.
Training Strategy & Learning Leadership (20%)
- Serve as the Ship Assist learning leader, aligning training with business and operational priorities.
- Develop and execute the annual training plan, including delivery strategy and resource allocation.
- Design blended learning solutions (onboard, simulator, classroom, eLearning)
- Build and leverage a network of instructors and training partners to ensure consistent delivery.
Mariner Qualifications & Workforce Readiness (20%)
- Support development of mariner career pathways across Deck, Engine, Mate, and Captain roles.
- Define competency standards and readiness expectations in partnership with operations.
- Enhance and standardize qualification tools, assessments, and evaluations across ports.
Onboarding & Early Development (15%)
- Lead onboarding programs to ensure new hires are prepared for operational roles.
- Align enterprise and port-level onboarding practices.
- Develop tools, training plans, and guidance to support consistent onboarding experiences.
Leadership Development (10%)
- Support development and delivery of leadership programs across all levels.
- Reinforce expectations around communication, accountability, coaching, and safety leadership.
- Coach leaders to strengthen crew performance and foster a speak-up culture.
Training Execution & Systems (10%)
- Oversee training logistics, scheduling, and instructor coordination.
- Maintain training quality, materials, and standards across locations.
- Support LMS utilization, certification tracking, and training effectiveness measurement.
Leadership Expectations
- Build credibility through strong field engagement with crews and port leadership.
- Promote a practical, safety-first culture grounded in operational excellence.
- Drive continuous learning, feedback, and performance improvement.
- Lead and scale a distributed training function with accountability for outcomes.
- Champion The Moran Way – Listen, Learn, Lead
Required Qualifications
- 7+ years of experience in maritime operations, training, safety, or workforce development.
- Strong understanding of ship docking or tug operations.
- Experience delivering training in operational environments.
- Strong facilitation and communication skills.
- Experience designing and developing training programs or learning materials.
- Experience leading, coaching, or developing employees, instructors, or operational teams.
- Ability to manage multiple priorities across locations.
- Willingness to travel regularly.
Preferred Qualifications
- USCG Deck or Engineering License.
- Operational experience in ship docking or tug operations (Engineer, Mate, or Captain).
- Experience with simulator-based training and structured mariner development programs.
- Familiarity with ISM, SMS, and maritime regulatory frameworks.
- Experience with LMS platforms, blended learning, and training development.
- Exposure to human performance, behavioral safety, or adult learning principles.
- Experience working with subject matter experts, instructors, or external training providers.
- Experience evaluating training effectiveness using feedback and operational performance data.
Physical demands of this position include the ability to:
- Work in active marine environments, including vessels, docks, and terminals.
- Climb ladders, board vessels, and wear required PPE.
- Lift training materials (up to approximately 50 lbs).
- Stand and walk for extended periods during training and site visits.
Working Conditions
- Regular travel to ports and training locations (25%–40%).
- Combination of office, classroom, simulator, and field-based work.
In Return, We Offer:
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Competitive compensation
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Career development opportunities
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Team-oriented work environment
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Medical, Dental, and Vision Insurance
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Health Care Flexible Spending Account (FSA)
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Company paid Life, AD&D, and Long-Term Disability Insurance Plans
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Employee Assistance, Health Advocate, and Wellness Programs
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Generous 401(k) Plan with employer non-elective, matching, and discretionary contributions
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Company paid Financial Advice Program
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Tuition Reimbursement Program
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Paid Vacation based on years of service
Pay Transparency
Moran Towing Corporation offers generous benefits, opportunities for professional growth, and competitive salaries based on geographic location. Our target pay range for the Manager, Learning and Employee Development - Ship Assist position is $125,000 -$140,000 per year. This pay range represents Moran's commitment to pay transparency and is a reasonable estimate of possible compensation for this role at the time of posting. The final salary for this role will be determined based on careful consideration of a variety of factors, such as the candidate’s exact location, experience, and expertise related to the qualifications.
This job description does not cover or contain a complete list of responsibilities or activities. Responsibilities and activities may change, or other responsibilities and activities may be assigned at any time with or without notice.
Moran Towing Corporation is an Equal Opportunity Employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, national origin, religion, gender, age, disability, veteran status, genetic data, or other legally protected status.
