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Email Administrator

Altec Industries, Inc. -
Birmingham, AL

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Job Details

Full-time

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

System administration
Microsoft Exchange
High school diploma or GED
Email configuration (technical support)
PowerShell
Shell Scripting

Full Job Description

Responsibilities

Position Overview:

We are looking for a skilled Email Administrator to primarily oversee and manage our email systems, including Microsoft Exchange Online/On-Premise, Email Security, and related technologies. The ideal candidate will have strong expertise in Exchange administration, proficiency in PowerShell scripting, and experience with email security solutions and Microsoft Intune.

Key Responsibilities:

Email System Administration:
- Administer and manage Microsoft Exchange Online, including provisioning and management of users, groups, and resources; management of mail-routing rules and connectors, and assist other team members as needed.
- Oversee email system performance, troubleshoot issues, and ensure high availability. Regular patching and updating of Exchange 2019 on-premise.
- Implement and manage email policies, including retention, archiving, and compliance.
PowerShell Scripting:
- Develop and maintain custom PowerShell scripts for automating administrative tasks, generating reports, increasing system efficiency, and performing system monitoring.
Email Security:
- Manage and configure email security solutions to protect against spam, phishing, and other email threats.
- Monitor security alerts, perform investigations, and implement measures to safeguard the email environment.
- Collaborate with Cyber Security team for incident response, end user training, and security best practices.
Device and Application Management:
- Administer Microsoft Intune for managing email-related policies on mobile devices.
User Support and Training:
- Provide technical support for email-related issues to end-users, including troubleshooting and resolving complex problems with email and related applications such as Microsoft InTune.
- Develop and deliver training materials and sessions on email best practices and security awareness.
Documentation and Reporting:
- Maintain comprehensive documentation of email configurations, processes, and changes.
- Generate regular reports on email system performance, security incidents, and user activities.

Qualifications:

Education and Experience:
- High School Diploma/GED Required
- Bachelor’s degree in Computer Science, MIS, or a related field, or equivalent work experience and at least 2 years relevant experience in Email Administration or in a similar role with a strong focus on Exchange and PowerShell OR 4 years relevant work experience.
Technical Skills:
- Required - Expertise in administering Microsoft Exchange environments.
- Required - Proficiency in PowerShell scripting for email system management.
- Required - Knowledge and understanding of SPF, DKIM, and DMARC.
- Preferred - Experience with email security solutions, especially Proofpoint.
- Preferred - Familiarity with Microsoft Intune for managing mobile devices and applications.
- Preferred - Any experience with Lotus Notes administration is a plus.
Certifications:
- Preferred - Microsoft Certified: Exchange Server or similar certification.
- Preferred - Other relevant certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Security+) are a plus.
Soft Skills:
- Good analytical, verbal and written skills required
- Maintain company confidentiality
- Interact with users for system clarifications and requirements
- Write system and process documentation
- Provide user support for Altec associates via phone, email and in person
- Willingness to work outside standard business hours to resolves issues or complete special projects
- Track and maintain constant communication with the customer from the beginning to the end of any established case, issue, or concern
- Remain highly adaptable
- All other duties as assigned.
- Safety In everything we do

Experience Level Adjustmnt

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

Benefits

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:

Medical, Dental, Vision and Prescription Drug Program
Retirement 401(k) Traditional or Roth Program Options with Company Match
Vacation and Holidays
Parental Leave
Short Term and Long Term Disability Leave
Flexible Spending Accounts
Tuition Assistance Program
Employee Assistance and Mental Health/Substance Abuse Program
Life Insurance, Accidental Death and Dismemberment Insurance
Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
Additional Wellness Programs and Rewards Available

Why Join Altec?

If you're considering a career with Altec, there's never been a better time to join us! Our company was founded on values that place the customer first and prioritize our people as our greatest strength. Over the years, those values and our talented associates have helped us to earn the trust and confidence of customers worldwide. Today, Altec is an innovative, financially sound company that sets the standard of excellence in design, manufacturing and service — and that's why we're the ideal place for you to grow your career.

Founded in 1929, Altec is a privately held company headquartered in Birmingham, Alabama. Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and signs markets. We help our customers dig deeper and reach higher in more than 100 countries around the world.

EEO Statement

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

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