Top 4180 Entry level technical support Jobs

AI & IT Support Assistant
Controlled Combustion —Bronx, NY
- $50,000 - $65,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Research
- Office
- Health savings account
- Health insurance
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5d
IT Help Desk Technician
iVenture Solutions —Tampa, FL
- $37,000 - $50,000 a year
- Full-time
- Hybrid work
- Windows
- Driver's License
- Bachelor's degree
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- Mileage reimbursement
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Technical Support Agent
PAR —Remote
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- Overtime
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- Windows
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CW IT SUPPORT INC —Remote
- $39,000 a year
- Full-time
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- Writing skills
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- Training & development
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- Paid holidays
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IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
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Customer Support Specialist
1stdibs.com —New York, NY
- $24.50 - $27.00 an hour
- Remote
- Spanish
- 1 year
- Communication skills
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Entry-Level Computer Support Technician
IT-Solution Services LLC —Tannersville, PA
- $22 - $25 an hour
- Part-time
- Remote
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
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Associate Customer Support Technician
Applied Systems, Inc. —Chicago, IL
- $42,000 - $52,000 a year
- Full-time
- Remote
- Computer skills
- 1 year
- Communication skills
- Health insurance
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14d
Call Center Remote Customer Service Representative
VIMO INC —Mountain View, CA
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
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Level 1 IT Technician
SDG Corporation —Remote
- Full-time
- Remote
- Windows
- High school diploma or GED
- Organizational skills
Desktop Support Technician I
Empower AI Inc. —Remote
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- High school diploma or GED
Technical Product Analyst I
Deluxe —Remote
- $20 - $24 an hour
- Email
- 18 years or older
- 1 year
- Associate's degree
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Helpdesk Assistant
Kloud9 IT, Inc. —Cleveland, OH
- $35,000 - $45,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
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Desktop Support Technician I (Virtual Service Tech)
Empower AI Inc. —Remote
- Full-time
- Microsoft Outlook
- Windows
- High school diploma or GED
Product Support Representative I - REMOTE
Net Health —Pittsburgh, PA
- $19 an hour
- Weekends as needed
- Remote
- Oracle
- Salesforce
- High school diploma or GED
- Health insurance
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Solutions Specialist I
J.D. Power —Remote
- $49,000 - $57,000 a year
- Email
- Remote
- Public speaking
- Communication skills
- Entry level
Customer Support Specialist - Pharmacy Team - Verity Solutions - Hybrid
The Cigna Group —Remote
- $27 - $41 an hour
- Online Application
- Remote
- Microsoft Excel
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
IT Service Representative (IT Help Desk)
Athena Information Technology —Atlanta, GA
- From $22.50 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Call Center Remote Customer Service Representative
D&A CONSULTING SERVICE LLC —Virginia
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Entry Level Application Systems Support Technician - In Office
Speed Commerce —Louisiana, MO
- From $15.50 an hour
- Nights as needed
- Office
- Databases
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply

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AI & IT Support Assistant

Controlled Combustion -
Bronx, NY

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Job Details

Full-time
$50,000 - $65,000 a year
5 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Confidential information handling
Technical documentation
Spreadsheets
Automation software
Content writing
High school diploma or GED
Productivity software
Technical writing experience within technology
Query management
Grammar Experience
Generative AI

Full Job Description

Description:

Controlled Combustion is the leading heating contractor in NYC. We serve a variety of industries, including luxury apartments, hospitals, universities, and more. With over 150 employees, our team is as diverse as the services we offer.

We’re looking for an AI & IT Support Assistant to work directly with our IT Manager in supporting the company’s use of AI tools, internal technology systems, and business workflows. This role is ideal for someone who is interested in artificial intelligence, comfortable using tools such as ChatGPT, Claude, and Microsoft Copilot, and eager to learn how AI can be used to improve day-to-day business operations.

This is not a senior AI developer or software engineering position. It is a hands-on support role designed for someone early in their AI or technology career who wants to gain practical experience with AI tools, workflow support, documentation, and IT-related projects under the direction of the IT Manager.

This role will assist with testing AI tools, creating prompt templates, organizing AI-related documentation, supporting internal users, and helping identify opportunities to improve efficiency through AI-assisted workflows.

Please note that this position is strictly in-office. Hybrid or remote is not available for this position. Employee will be expected to commute to our Bronx office on a daily basis.

Responsibilities

Assist the IT Manager with AI-related projects, internal technology initiatives, and workflow improvements.
Use tools such as ChatGPT, Claude, Microsoft Copilot, and other approved AI platforms to support business processes.
Help create, test, and organize prompt templates for common company tasks.
Assist in building internal AI usage guides, training materials, checklists, and standard operating procedures.
Test AI tools and workflows to determine where they may improve efficiency, accuracy, or organization.
Support employees in learning how to use approved AI tools effectively and responsibly.
Assist with AI-powered document creation, summarization, research, data organization, and communication tasks.
Help maintain organized records of AI tools, prompts, procedures, and internal technology resources.
Review AI-generated content for accuracy, clarity, professionalism, and consistency.
Help identify repetitive tasks that may be improved with AI assistance or basic automation.
Assist with Microsoft 365, Copilot, spreadsheets, shared files, and other common business software as needed.
Provide general administrative and technical support to the IT Manager as needed.
Maintain discretion when handling company information, internal documents, vendor information, employee data, or other sensitive materials.
Assist with special projects related to AI, IT, documentation, and process improvement.

Benefits

401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance

Schedule

8-hour shift
Monday to Friday

Experience (Preferred)

ChatGPT, Claude, Microsoft Copilot, or other AI tools: 1 year (Preferred)
Microsoft Office / Microsoft 365: 1 year (Preferred)
Administrative, IT support, technology, or office experience:1 year (Preferred)
Prompt writing, workflow documentation, or process improvement experience: 1 year (Preferred)

Shift Availability

Day Shift (Required)

Ability to Commute

Bronx, NY 10458 (Required)

Work Location

In person

Requirements:

Qualifications / Skills

Strong interest in AI tools, technology, databases, and business process improvement.
Working knowledge of ChatGPT, Claude, Microsoft Copilot, or similar AI platforms.
Comfortable learning new software and experimenting with new technology.
Basic knowledge of databases, data organization, and how information is stored and retrieved.
Familiarity with SQL or willingness to learn basic SQL queries for reporting, data lookup, and workflow support.
Ability to work with spreadsheets, tables, reports, and structured data with strong attention to detail.
Strong written communication skills with attention to grammar, clarity, and tone.
Organized, dependable, punctual, and able to follow instructions carefully.
Ability to work under the direction of the IT Manager and support assigned projects.
Comfortable using Microsoft Office, Microsoft 365, spreadsheets, email, and shared file systems.
Ability to create clear documentation, checklists, templates, and written instructions.
Strong attention to detail when reviewing AI-generated content, internal documents, reports, or data.
Willingness to learn basic automation tools such as Microsoft Power Automate, Zapier, Make, or similar platforms.
Professional communication skills and a team-first attitude.
Ability to handle sensitive company, employee, vendor, database, and operational information with discretion.
Prior experience with AI tools for school, work, or personal projects is a plus.
Basic IT support, database, reporting, or SQL experience is a plus, but not required.

Minimum Education and Work Experience

High school diploma (or equivalent) required
Some college, technical training, or coursework in information technology, computer science, business, communications, or a related field is a plus.
Prior office, administrative, technology, or IT support experience preferred.
Experience using ChatGPT, Claude, Microsoft Copilot, or similar AI tools preferred.
Experience creating guides, templates, SOPs, checklists, or documentation is a plus.

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