Top 8574 Escalation representative Jobs

Insurance Professional - Sales and Service
USAA —Colorado Springs, CO
- $46,400 - $48,900 a year
- 8 hour shift
- Hybrid work
- Military
- Mid-level
- High school diploma or GED
- Paid training
- Paid holidays
Customer Support Representative
ibynd —Remote
- $25 an hour
- Part-time
- Remote
- Google Workspace
- Mid-level
- 2 years
Quick Apply
Member Service Representative
S3 Shared Services —Remote
- $39,998 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Communication skills
- Wellness program
- AD&D insurance
Client Success Representative (Remote)
Demand.com —Portland, OR
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Remote Customer Service Representative
KPS Alarms, Inc —Riverside, CA
- Full-time
- Remote
- English
- Organizational skills
- Typing
Product Support Representative I - REMOTE
Net Health —Pittsburgh, PA
- $19 an hour
- Weekends as needed
- Remote
- Oracle
- Salesforce
- High school diploma or GED
- Health insurance
Quick Apply
Assoc Customer Support Representative
CDK Global —Remote
- Full-time
- Remote
- Spanish
- Windows
- SQL
- Health insurance
- Dental insurance
Escalation Specialist
Lake Appliance Repair —Remote
- Full-time
- Local
- Mid-level
- High school diploma or GED
- Paid holidays
- Paid time off
Controls Manager
Energy Transfer Partners —Midland, TX
- Weekends as needed
- Heavy lifting
- Construction site
- System design
- Profit sharing
- Paid time off
Utility System Business Unit Manager
Precision Castparts Corp. —Niskayuna, NY
- $148,500 - $160,000 a year
- Full-time
- 5 years
- Engineering
- ERP systems
- Paid holidays
- Health insurance
Clinical Board Certified Behavior Analyst
LittleStar ABA Therapy- Bloomington —Bloomington, IN
- $77,000 - $97,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
Quick Apply
Clinical Nurse Manager - Maternal Newborn - Children's Hospital
University of Missouri Health Care —Columbia, MO
- $108,971 - $177,590 a year
- Full-time
- Nursing
- RN License
- Bachelor of Science
- Paid holidays
- Health insurance
Lead Clinical Supervisor - Night Shift, CDF
DESC —Seattle, WA
- $97,701.60 - $110,540.40 a year
- Full-time
- LMFT
- Spanish
- Addiction Medicine
- Disability insurance
- Health insurance
Quick Apply
FT Licensed Mental Health Practitioner Chico, CA
Compassion Services —Chico, CA
- $56,230 - $81,780 a year
- Weekends as needed
- LMFT
- Psychiatry
- Licensed Clinical Social Worker
Quick Apply
5d
Daytime Operations Supervisor – Emergency Veterinary Hospital
Veterinary Emergency & Specialty of Tidewater —Virginia Beach, VA
- From $75,000 a year
- Full-time
- Mid-level
- Supervising experience
- Team management
- Profit sharing
- Continuing education credits
Quick Apply
Senior Field Service Representative
Socomec, Inc. —Ashburn, VA
- $75,000 - $80,000 a year
- Full-time
- Background check
- Military
- Pass drug screening
- 401(k)
Quick Apply
3d
LPN PM shift- New Grads Welcome-Mental Health Residential 502
Telecare Corporation —Bellevue, NE
- $26.00 - $31.80 an hour
- Part-time
- 18 years or older
- CPR Certification
- Nursing
Quick Apply
Treatment Specialist - 2nd Shift
Safe Harbor Ohio —Millersburg, OH
- $17.00 - $18.50 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- HIPAA
Quick Apply
Enterprise Imaging Informatics Supervisor
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Microsoft Excel
- Computer Science
- Hospital
BCBA Clinical Director - Alliance, Fort Worth
Thrive Behavior Centers —Fort Worth, TX
- $91,000 - $105,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Master's degree
- Continuing education credits
- Paid parental leave
Quick Apply
12d

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Insurance Professional - Sales and Service

USAA -
Colorado Springs, CO

Apply Now

Job Details

Permanent | Full-time
$46,400 - $48,900 a year

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Paid time off
Adoption assistance
Vision insurance
Life insurance

Qualifications

Financial sales
Email customer support
Serving clients
Phone communication
Regulatory compliance
Property & Casualty License
High school diploma or GED
Insurance regulation
Financial regulatory compliance
Email support

Full Job Description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity
It is all about learning and growing.
Our Insurance Professional role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you’ll have the opportunity to work offsite 2 days a week . The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment . We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.

We are currently seeking dedicated Insurance Professionals to
work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920 . This schedule may require working evenings up to 8:30 PM Local Time to include a permanent Saturday or Sunday.

As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.

What you'll do:
Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.

Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.

Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.

Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.

Maintain required Property & Casualty license and state registrations.

Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
High School Diploma or GED equivalent

Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products

Ability to prioritize and multi-task, while navigating through multiple business applications

Ability to apply knowledge and understanding of insurance regulatory and compliance requirements

Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring

What sets you apart:
1 year of customer contact experience in a needs-based sales environment

6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face

US military experience through military service or a military spouse/domestic partner

Training Schedule: Monday - Friday
8 hour shifts within the hours of 8:00am – 6:00pm

USAA provides support to our members 7 days a week . After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.

Work Schedule:
All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.

Compensation range: The hiring range for this position is: $46,400.00 - $48,900.00
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply Now

Refine Your Search

escalation representative jobs

Insurance Professional - Sales and Service

Customer Support Representative

Member Service Representative

Client Success Representative (Remote)

Remote Customer Service Representative

Product Support Representative I - REMOTE

Assoc Customer Support Representative

Escalation Specialist

Controls Manager

Utility System Business Unit Manager

Clinical Board Certified Behavior Analyst

Clinical Nurse Manager - Maternal Newborn - Children's Hospital

Lead Clinical Supervisor - Night Shift, CDF

FT Licensed Mental Health Practitioner Chico, CA

Daytime Operations Supervisor – Emergency Veterinary Hospital

Senior Field Service Representative

LPN PM shift- New Grads Welcome-Mental Health Residential 502

Treatment Specialist - 2nd Shift

Enterprise Imaging Informatics Supervisor

BCBA Clinical Director - Alliance, Fort Worth

I want to receive the latest job alert for escalation representative

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