Top 83872 Executive program manager Jobs

Manager -Executive Escalations
GEHA —Remote
- $92,711 - $117,285 a year
- Full-time
- Bachelor's degree
- Senior level
- Leadership
- AD&D insurance
- Disability insurance
Director of Emergency Care
Amberwell Health Hiawatha —Hiawatha, KS
- Weekends as needed
- Nursing
- RN License
- BLS Certification
Service Plumbing Project Manager
SILICON VALLEY MECHANICAL —San Jose, CA
- $100,000 - $140,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Schematics
- Health savings account
- Paid holidays
Quick Apply
Principal-in-Charge/Vice President - Public Works
Huitt-Zollars —Oklahoma City, OK
- Full-time
- Bachelor of Science
- Research
- Office
- Commuter assistance
- AD&D insurance
Quick Apply
Manager Quality & Performance Improvement
Baptist Health South Florida —Miami, FL
- $105,647.55 - $140,511.24 a year
- Full-time
- Nursing
- RN License
- Hospital
- Commuter assistance
- Paid parental leave
Executive Director
Sitka Sound Science Center —Sitka, AK
- $117,000 - $165,000 a year
- Full-time
- Background check
- Driver's License
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
HVAC Service Manager
Washington Energy Services Company, LLC —Fife, WA
- $100,000 - $125,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Outlook
- Fuel card
- Health savings account
Quick Apply
Industrial Project Controls Specialist (Scheduler/EVM)
JGM —Downingtown, PA
- Full-time
- Up to 50% travel
- Construction site
- Finance
- Paid holidays
- Disability insurance
Quick Apply
5d
Country Managing Director, U.S.
PINDAO INTERNATIONAL INVESTMENT PTE. LTD. —New York, NY
- $120,000 - $200,000 a year
- Full-time
- Bachelor's degree
- Quick service & fast food restaurant
- US work authorization
- 401(k)
- Paid time off
Quick Apply
Finance Director
Town of Dundee —Dundee, FL
- $85,000 - $110,000 a year
- Weekends as needed
- 7 years
- CPA
- Office
- Health insurance
- Dental insurance
Quick Apply
Care Liaison Manager - RN Required
Compassus —Indianapolis, IN
- Full-time
- Acute care
- Nursing
- RN License
- Tuition reimbursement
Quick Apply
Senior Compensation Manager
Duluth Trading Company —Mount Horeb, WI
- $105,000 - $140,000 a year
- Full-time
- Google Workspace
- 7 years
- Office
- Health savings account
- AD&D insurance
Director of Nursing
Santa Cruz Surgery Center —Santa Cruz, CA
- $195,000 - $218,400 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Health insurance
- 401(k)
Quick Apply
Log Procurement Manager
Coldwater Veneer Inc. —Coldwater, MI
- From $125,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Contracts
- Health insurance
- Dental insurance
Quick Apply
Electrical Project Manager
J.E. Richards, Inc. —Ashburn, VA
- $100,000 - $160,000 a year
- Full-time
- Background check
- Construction site
- 5 years
- Health savings account
- Health insurance
Quick Apply
Memory Care Life Enrichment Manager
Inspirations —Pahrump, NV
- $15 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Area Clinical Manager - Full Time
Affinity Hospice —Alabama
- Full-time
- CPR Certification
- Nursing
- RN License
- Fuel card
- Paid holidays
Experienced Program Manager - OTA Project (Other Transaction Agreement)
R.E. Darling Co., Inc. —Tucson, AZ
- Analysis skills
- Bachelor's degree
- Conflict management
Quick Apply
7d
Clinical Operations Director
Community Living Options, US —Kalamazoo, MI
- $85,000 - $92,000 a year
- Full-time
- Background check
- Clean driving record
- RN License
- Health insurance
- Paid time off
Quick Apply
7d
Banking Center Manager
Old National Bank —Brainerd, MN
- $60,000 - $121,300 a year
- Full-time
- Mid-level
- Office
- Supervising experience
- Health insurance
- Dental insurance

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Manager -Executive Escalations

GEHA -
Remote

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Job Details

Full-time
$92,711 - $117,285 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Benefits from day one

Qualifications

Customer communication
Team development
Bachelor's degree
Health insurance knowledge
Leading team collaboration initiatives
Operational excellence initiatives
Process improvement planning
Lean management
General management

Full Job Description

Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care.

G.E.H.A has one mission: To empower federal workers to be healthy and well.

The Manager, Executive Escalations reports to the VP – Product Development and leads and oversees G.E.H.A.’s Executive Escalations function, ensuring the timely, accurate, and reputationally sound resolution of the organization’s most complex, sensitive, and high-profile medical and dental escalations. This role is responsible for handling executive escalations and managing a team of Executive Escalation Specialists, setting standards for investigative rigor, communication quality, and stakeholder engagement, and serving as a key liaison between cross-functional partners.

SKILLS

Duties and Responsibilities:

People Leadership & Team Management

Lead, coach, and develop a team of Executive Escalation Specialists responsible for end-to-end resolution of complex medical and dental escalations.
Establish clear performance expectations, conduct performance reviews, and provide ongoing feedback and development planning.
Ensure appropriate workload distribution, coverage, and escalation protocols to meet service level and quality expectations.
Foster a culture of professionalism, accountability, discretion, and strong member advocacy.

Executive Escalation Oversight

Provide oversight and guidance on the most sensitive, complex, or high-risk escalations, including OPM grievances, leadership-referred cases, and compliance concerns.
Serve as a management escalation point for cases requiring advanced judgment or executive-level communication.
Ensure consistent, accurate, and empathetic communication with members, providers, senior leaders, and external stakeholders.

Investigation, Quality & Risk Management

Establish and maintain investigative standards for root cause analysis, including claims review, eligibility validation, audit of calls and correspondence, and process flows.
Ensure escalations are resolved accurately, compliantly, and with long-term systemic solutions in mind.
Apply sound judgment to balance member experience, regulatory requirements, contractual obligations, and reputational risk.

Cross-Functional Partnership

Partner closely with operations, pharmacy, dental, customer service, and vendors to resolve escalations and mitigate risk.
Lead or participate in cross-functional working sessions addressing systemic issues surfaced through executive escalations.

Reporting, Trends & Continuous Improvement

Oversee tracking, reporting, and analysis of executive-level escalations, trends, and outcomes.
Identify recurring issues and systemic breakdowns in the member journey.
Translate insights into actionable recommendations to improve processes, claims accuracy, and customer experience.

Knowledge, Skills, and Abilities:

Bachelor’s degree in a related field required.
5-8 years of experience in a medical and/or dental health plan environment.
Minimum of 3 years of people management experience, preferably leading teams handling complex escalations or investigations.
Minimum of 2 years of demonstrated experience in implementing Lean management principles and executing process improvement initiatives.
Extensive knowledge of medical terminology, claims adjudication processes, and regulatory considerations.
Demonstrated ability to lead, coach, and develop high-performing teams.
Advanced analytical, investigative, and critical-thinking skills.
Exceptional written and verbal communication skills, including executive-level correspondence.
Strong judgment in managing sensitive situations and reputational risk.
Ability to summarize and present insights using Excel, PowerPoint, and/or Power BI .

Work-at-home requirements

Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
Latency (ping) response time lower than 80 ms
Hotspots, satellite and wireless internet service is NOT allowed for this role.
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

Competitive pay/salary ranges
Incentive plan
Health/Vision/Dental benefits effective day one
401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
Robust employee well-being program
Paid Time Off
Personal Community Enrichment Time
Company-provided Basic Life and AD&D
Company-provided Short-Term & Long-Term Disability
Tuition Assistance Program

While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine.

Please note that the salary information is a general guideline only. G.E.H.A considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

The target hiring range for this position is $92,711 - $117,285 USD. At G.E.H.A, the current maximum salary for this role is $130,689 USD. While initial compensation may vary based on experience and qualifications, there is a path to work toward this top rate through performance and continued growth within the organization.

G.E.H.A is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. G.E.H.A will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees.

G.E.H.A is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.

Apply Now

Refine Your Search

executive program manager jobs

Manager -Executive Escalations

Director of Emergency Care

Service Plumbing Project Manager

Principal-in-Charge/Vice President - Public Works

Manager Quality & Performance Improvement

Executive Director

HVAC Service Manager

Industrial Project Controls Specialist (Scheduler/EVM)

Country Managing Director, U.S.

Finance Director

Care Liaison Manager - RN Required

Senior Compensation Manager

Director of Nursing

Log Procurement Manager

Electrical Project Manager

Memory Care Life Enrichment Manager

Area Clinical Manager - Full Time

Experienced Program Manager - OTA Project (Other Transaction Agreement)

Clinical Operations Director

Banking Center Manager

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