Top 12261 Executive support engineer Jobs

Senior Google Workspace Support Engineer
Ontrac Solutions —Remote
- $80 - $100 an hour
- Full-time
- Remote
- Google Workspace
- Up to 50% travel
- Analysis skills
Quick Apply
Executive Support Engineer
Millennium Management —New York, NY
- $175,000 - $250,000 a year
- On call
- Microsoft Outlook
- Computer Science
- 5 years
Solutions Engineer
Miter —Remote
- $140,000 - $160,000 a year
- Full-time
- Remote
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Senior Solutions Engineer
Indeed —Remote
- $84,000 - $175,000 a year
- Full-time
- 3 years
- Military encouraged
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
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Support Engineer
Anthropic —San Francisco, CA
- $210,000 - $250,000 a year
- Hybrid work
- Office
- SQL
- AWS
- Parental leave
- Flexible schedule
Director, Engineering Infrastructure
Crate and Barrel —Remote
- $185,000 - $230,000 a year
- Email
- Remote
- Computer Science
- 11+ years
- Analysis skills
- Store discount
- Disability insurance
Senior Software Engineer
SkySlope —Remote
- $130,000 - $190,000 a year
- Full-time
- Remote
- System design
- SQL
- Mentoring
- Paid parental leave
- Health savings account
Quick Apply
AI Engineer/Admin
adroitts —Remote
- $70 - $80 an hour
- Contract
- Remote
- Microsoft Outlook
- Mid-level
- SharePoint
Quick Apply
IT Support Engineer
Owner.com —San Francisco, CA
- $150,000 - $170,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
Quick Apply
VoIP Operations Engineer (Mid-Level)
SingleComm —Remote
- Full-time
- Remote
- Mid-level
- Presentation skills
- Communication skills
Quick Apply
Senior Operations Engineer
DLVR, Inc. —Remote
- Azure
- AWS
- Linux
Solutions Engineer
Render —Remote
- $230,000 - $300,000 a year
- Full-time
- Remote
- Mid-level
- 8 years
- AWS
- Commuter assistance
- Paid parental leave
Distinguished Engineer, AI
Indeed —Remote
- $230,000 - $481,000 a year
- Full-time
- Computer science
- Military encouraged
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
Quick Apply
Audiovisual Support Engineer
Samaritan's Purse —Boone, NC
- Full-time
- 7 years
- System design
- English
- Paid holidays
- Disability insurance
Senior Design Engineer, PE
Cust-O-Fab —Sand Springs, OK
- Full-time
- Background check
- AutoCAD
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Vice President of Engineering
Confidential —Universal City, TX
- $130,103.27 - $175,070.61 a year
- Full-time
- Background check
- Bachelor's degree
- Mentoring
- Relocation assistance
- Health insurance
Quick Apply
Director of Engineering
Galvion LTD —Portsmouth, NH
- Full-time
- Computer Science
- Engineering
- Office
Quick Apply
Structural Engineer
Kelvion Products Inc —Catoosa, OK
- Overtime
- Microsoft Outlook
- Bachelor of Science
- English
Quick Apply
Director Engineering, New Product Development
Edwards Lifesciences —Irvine, CA
- $159,000 - $226,000 a year
- Full-time
- Surgery
- 5 years
- Engineering
Process Engineer
Geotek —Stewartville, MN
- $74,386 - $102,280 a year
- Full-time
- Engineering
- Mid-level
- 2 years
- Profit sharing
- Health savings account
Quick Apply
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Senior Google Workspace Support Engineer

Ontrac Solutions
Remote

Quick Apply

Job Details

Full-time
$80 - $100 an hour

Qualifications

Google Workspace
Customer communication
Content creation for technical audiences
Incident report management
Incident management software
Incident Escalation
Production systems
Cloud service support
Incident management operations support
Customer support ticket management
Mentoring
Mobile device management
Defect tracking tools
Technical writing experience within technology
Ticketing system technical support

Full Job Description

Innovate. Create. Elevate.

At Ontrac Solutions, we partner with elite engineering organizations to build systems that operate at planetary scale.

About the Role

Ontrac Solutions is hiring a Senior Google Workspace Support Engineer for a leading Google Cloud partner. In this role, you will serve as a senior, customer-facing escalation point responsible for diagnosing complex Google Workspace issues, improving support operations, and mentoring other engineers—while delivering an exceptional, consultative support experience.

This organization provides 24x7 global support, so comfort with rotational schedules and participation in on-call rotations is essential.

What You'll Do (Responsibilities)

Isolate, troubleshoot, and resolve customer issues to a satisfactory outcome.

Guide customers on best practices for setup/configuration to achieve desired results.

Analyze legacy practices/data and configure appropriately in new environments.

Conduct customer reviews prior to release to confirm acceptance of data/configuration.

Maintain accurate activity records and timely updates for reporting and (where applicable) billing.

Improve and contribute to knowledge articles and support processes (including ServiceNow incident management enhancements).

Manage escalations, defect/problem resolution, and ensure crisp handoffs across teams (Incident Managers, Engineers, Account Management).

Act as a trusted ambassador in customer interactions; collaborate with partners and internal workgroups.

Required Credentials (Must-Have)

Associate Google Workspace Administrator Certification (required).

ChromeOS and Okta certifications expected to be completed within the first 90 days.

Required Qualifications

5+ years supporting Google Workspace in a production support environment.

Comfortable with rotational and weekend shifts and participating in on-call.

Advanced knowledge of Google Voice, ChromeOS Management, and Device Management.

Intermediate knowledge of GCDS.

Strong incident management and ticketing discipline; experience with tools like ServiceNow and/or JIRA.

Proven ability to handle escalations and mentor teammates.

Excellent written/verbal communication with the ability to communicate effectively with executive-level stakeholders.

Strong analytical skills; ability to manage multiple workstreams in a deadline-driven environment.

Experience producing technical assets/documentation (e.g., architecture designs, technical docs).

Nice-to-Have (Helpful Qualifications)

Familiarity with CMS tools (SharePoint, Jive, Drupal, WordPress).

Familiarity with AODocs.

Scripting skills (Python, JavaScript, Google Apps Script).

Strong grasp of best practices, design patterns, and reference architectures.

Working Model, Travel, and Expectations

Environment: 24x7 global support organization with rotational schedules.

Customer-facing time: approximately 50%.

Travel: approximately 10% to customer sites, conferences, and related events.

Onboarding: first-week orientation plus structured 90-day onboarding.

How Success Is Measured

Success is defined by the breadth and quality of your contributions, your support outcomes, customer feedback at ticket close, collaboration, and the consultative polish you bring to customer interactions. Growth tracks are available across engineering and management.

Quick Apply

Refine Your Search

executive support engineer jobs

Senior Google Workspace Support Engineer

Executive Support Engineer

Solutions Engineer

Senior Solutions Engineer

Support Engineer

Director, Engineering Infrastructure

Senior Software Engineer

AI Engineer/Admin

IT Support Engineer

VoIP Operations Engineer (Mid-Level)

Senior Operations Engineer

Solutions Engineer

Distinguished Engineer, AI

Audiovisual Support Engineer

Senior Design Engineer, PE

Vice President of Engineering

Director of Engineering

Structural Engineer

Director Engineering, New Product Development

Process Engineer

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