The Opportunity
At VirtualPostMail, we are passionate about our job and our team. An important aspect of our company is that we strive for continuous growth by nurturing the professional and personal development of our team members. As a whole, we empower one another by creating an environment that allows our employees to work with their unique strengths to hone their skills. We also challenge each other to broaden our capabilities and perspectives. We are a fast-growing company that started in California. We provide solutions for companies and individuals around the world. We have been in business for over 10 years and have expanded to Nevada, Delaware, Florida, and Texas in recent years. As our plans for expansion continue, we are looking for additions to our team nationwide!
Our team is looking for an organized and detail-oriented individual with 7-10 years of experience in property management assistance and/or leasing operations to join our team.
In this role, you'll bridge the gap between traditional property management and modern corporate/personal compliance.
You'll serve as the primary specialist executing our core lease and compliance products. Your expertise will be used to draft, execute, and verify commercial and residential lease agreements, coordinate utility setups, and manage landlord-tenant documentation to help businesses and individuals. You'll also engage with our prospects and clients by answering customer calls and emails, and occasionally meeting with them to discuss our offerings.
Don't worry about the corporate compliance side; we only need your core leasing skills, and we will train you on the rest!
Learn more about our history, services, and team by visiting our website at:
www.virtualpostmail.com
Role Growth & Process Ownership
- Become a Product Expert: Through our hands-on training, you will become an expert on our products. You’ll learn how our addresses help clients unlock banking, merchant accounts, and corporate compliance.
- Lay the Foundation: Because you have 7-10 years of leasing experience, you know what works and what doesn't. We want you to use that knowledge to help us design, refine, and organize our daily workflows.
- Write the Playbook: You will help create the templates, standard operating procedures (SOPs), and checklists that our team will use as we scale and grow.
- Training Provided: Remember, we don't expect you to know our products on day one. We will teach you the product inside and out — we just need your leasing background and a structured mindset to help us build the system.
Main Responsibilities
Lease Administration & Execution
- Manage leases, including sending leases for signing, overseeing renewals, and lease signing logistics for homes and offices.
- Help verify onboarding requirements.
- Enforce and track financial compliance, including standard security deposits, upfront lease fees, and more.
- Coordinate multi-tenant occupancy limits (e.g., managing joint-tenant allowances for individual suites).
Property Management
- Actively monitor office properties to ensure they remain in excellent condition.
- Schedule, coordinate, and oversee all property repairs and facility maintenance with vendors.
- Take over day-to-day property management work
Utility & Site Verification Coordination
- Serve as the liaison between landlords and property owners.
- Coordinate utility service installations (landline/internet setup).
- Facilitate and schedule phone or on-site physical address verifications with building managers when financial institutions or agencies request proof of occupancy.
- Handling cancellation and coordinating the return of utility equipment.
Client & Landlord Relations
- Manage the off-boarding process, security deposit returns, and proper handling of returned mail upon lease terminations.
- Act as the primary contact for landlords and property owners across our various locations to keep operations running smoothly.
- Guide international clients, expats, and businesses through standard lease questions with patience and clarity.
Qualifications and Skills
- Property Management Expertise: 7 to 10 years of foundational experience in handling leasing of homes/offices, utility service setup, maintaining the properties in good shape.
- Customer Communication: Excellent verbal and written communication skills with the ability to answer customer calls, respond to emails, and conduct professional meetings to explain product features.
- Adaptability: Proven ability to thrive in a modern, fast-paced environment where requirements, guidelines, and protocols change frequently.
- Process Mindset: A structured, organized approach to work with an interest in helping design workflows, templates, and standard operating procedures (SOPs).
- Problem Solving & Detail Orientation: Exceptional attention to detail when verifying onboarding requirements and onboarding clients accurately.
Wage and Benefits:
- Full-Time Position
- Wage: $30.00/hour
- Remote Work
- Work Hours: M-F 9 AM - 6 PM Pacific Time
- Sick Leave
- Vacation Time
- Holiday Pay
- Health Benefits Offered
- 401(k)
How to apply for this position:
- Provide us with your resume
- Include a cover letter that highlights your writing ability in answering the following questions:
- Are you able to work M-F 9 am - 6 pm Pacific Time?
- What single project or task would you consider your most significant accomplishment in your career to date, and why?
- Describe a situation in your job where you took initiative or proactive action.
Pay: $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: Remote
