Top 31737 Ft csr Jobs

Customer Specialist
Components Company Inc —Brookfield, WI
- $60,000 - $75,000 a year
- Full-time
- 5 years
- Writing skills
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Customer Service Representative / Customer Advocate
Carvana —Tempe, AZ
- From $20 an hour
- Weekends as needed
- Background check
- Heavy lifting
- English
- Employee stock purchase plan
- Paid holidays
Quick Apply
Verification Advocate
Carvana —Tempe, AZ
- From $20 an hour
- Weekends as needed
- Background check
- Heavy lifting
- English
- Employee stock purchase plan
- Paid holidays
Customer Service Representative
AnswerUSA —Auburn, NY
- $18.20 - $18.45 an hour
- Part-time
- Background check
- Customer service
- English
- Paid training
- Health insurance
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Customer Accounts Representative
Woody and Sons Disposal —Farmington, MO
- $18 - $20 an hour
- Full-time
- Residential
- Administrative experience
- Organizational skills
- Paid training
- Health insurance
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7d
Customer Service Representative - Work From Home
Connexus Resource Group —Remote
- $12 - $14 an hour
- Email
- Remote
- Computer literacy
- Typing
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Customer Care Specialist
Grand Textiles Global —Remote
- $24.15 - $29.09 an hour
- Part-time
- Remote
- Bilingual
- Computer literacy
- Analysis skills
- Health insurance
- Work from home
Quick Apply
7d
Customer Service Representative
Call Experts —Remote
- $12 an hour
- Full-time
- Remote
- Entry level
- Under 1 year
Quick Apply
1d
Customer Services Representative
Zotec Partners —Remote
- Full-time
- Remote
- HIPAA
- Microsoft Office
- High school diploma or GED
Quick Apply
Customer Care Representative
World Travel Holdings Inc —Remote
- $15 an hour
- Weekends as needed
- Remote
- Residential
- Entry level
- Paid training
- Paid holidays
Customer Service Representative
Claim Angel Inc. —Boca Raton, FL
- $18 - $21 an hour
- Full-time
- Hybrid work
- Background check
- Customer service
- Office
- Paid time off
- Work from home
Quick Apply
Virtual Budtender Representative
Quality Roots —Royal Oak, MI
- $17 - $19 an hour
- Full-time
- Background check
- 21 years or older
- Leadership
- Paid training
- Health insurance
Quick Apply
WORK AT HOME CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)
MCI Careers —Las Cruces, NM
- $15 an hour
- Part-time
- 18 years or older
- Pass drug screening
- US work authorization
- Paid training
- Paid holidays
Remote Customer Service and Sales
HMG Careers —Centennial, CO
- $69,000 - $150,000 a year
- Full-time
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Remote Customer Service and Sales
HMG Careers —Westminster, CO
- $69,000 - $150,000 a year
- Full-time
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Care Specialist - Inbound Phone Support
HONK —Remote
- $15 - $16 an hour
- Full-time
- Remote
- Children
- Entry level
- Work from home
Quick Apply
2d
Chat Customer Support Representative - AT&T
OneTouch Direct —Tampa, FL
- $30,000 - $50,000 a year
- Overtime
- Organizational skills
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Remote Customer Service Representative
Self Storage Management —Ohio
- $13 - $15 an hour
- Part-time
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Work from home
Quick Apply
8d
Call Center Customer Service Advisor
The Eastwood Company —Remote
- Full-time
- Computer literacy
- Pass drug screening
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative
Credit Solutions LLC —Remote
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
Quick Apply

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Customer Specialist

Components Company Inc
Brookfield, WI

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year

Benefits

Health savings account
401(k) 3% Match
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Blueprint specification interpretation
High school diploma or GED
Attention to detail
Problem-solving
Organizational skills
Time management

Full Job Description

About CCI

Components Company Inc. (CCI) is an innovative leader in the supply of component parts and assemblies, along with light manufacturing, kitting, auto-bagging, custom packaging, and Just-In-Time shipping. Founded in 1934, the organization continues to grow and is a full-service, value-added manufacturing, sourcing, and distribution company. CCI has been proudly ISO certified since 2001.

Summary of Role

The Customer Specialist serves as the frontline liaison between Components Company and its customers. The Customer Specialist’s primary role is to ensure customer satisfaction by addressing customer inquiries, resolving issues, and providing product or service information. This role coordinates all customer-related activities by receiving, entering and processing customer orders. The Customer Specialist has extensive and direct customer service responsibilities including creating and maintaining relationships with customers, suppliers, and internal departments.

Key Responsibilities

· Respond promptly and professionally to customers’ inquiries via phone, email or direct visits

· Resolves product or service issues by clarifying the customers’ needs, determining the cause and offering appropriate solutions

· Monitors open sales order status to ensure on-time delivery, expediting and working with other staff to solve problems and ensure customers receive parts when desired

· Runs past due sales order report weekly, earnestly resolving any late orders

· Ensures prompt customer quote turnaround through constant communication with quoting team / estimators

· Communicates and executes all customer pricing decisions, including price increases

· Maintains records of customer interactions, transactions, comments, and complaints

· Collaborates with internal teams to escalate and resolve customers’ issues.

· Closely collaborate with the Sales and Customer Support Manager with daily issues

· Provide feedback to improve customer experience and internal processes

· Communicate with quality and production departments to resolve customer issues

· Communicates with external manufacturers rep agencies

· Work within customer portals for orders and information

· Stay up to date on product knowledge, company capabilities, and company policies and system updates.

· Identify opportunities to streamline and automate sales processes, including forecasting, sales order entry, quoting, and other customer-specific requirements.

· Present a positive image of the company

· Other duties as assigned, position subject to change at any time

Qualifications

Education:

· College degree preferred, HS diploma or equivalent necessary

Experience/Knowledge:

· Strong working knowledge and ability to organize and analyze blueprints, bills of material, material and process specifications, and customer quality documentation

· 5-7 years of related customer service experience required. Sourcing, sales, or buying experience helpful.

· Working knowledge of manufacturing systems in a job environment preferred

· Project management experience desired

Skills/Competencies:

· Strong communication skills and active listening skills

· Driven and dependable

· Problem-solving and conflict resolution abilities

· Strong writing and verbal communication skills

· Attention to detail and organizational skills

· Strong prioritization, time management

· Patience, empathy and a customer- first mind set

· Familiarity with CRM systems and customer portals

· Proficient technically in MS Office Suite--especially Excel; ERP, MRP experience strongly desired.

Physical Demands

· Schedule: Monday-Thursday: 7 AM to 4 PM, Friday: 7 AM to 1 PM

· Comfortable working in a changing and busy environment

· Primarily works in an office, with some warehouse interactions with usual noise levels

· Requires sitting, occasionally stooping, standing, bending, walking, some lifting, etc.

Equal Employment Opportunity

Components Company Inc. has a longstanding record of nondiscrimination in employment and opportunity. It is the policy of CCI to follow personnel procedures that will ensure equal opportunity for all people without regard to race, color, religion, creed, national origin, sex, age, ancestry, marital status, disability, veteran or draft status, or any other status protected by state or federal law.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

401(k) 3% Match
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Ability to Commute:

Brookfield, WI 53045 (Required)

Ability to Relocate:

Brookfield, WI 53045: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

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