Top 895 Gateway system engineer Jobs

Contact Center Engineer
Brooksource —Remote
- $55 - $60 an hour
- Contract
- Remote
- Microsoft Excel
- Senior level
- Communication skills
- Health savings account
- Paid holidays
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4d
Senior Virtualization/Storage Engineer
Leidos —Fort Belvoir, VA
- $92,300 - $166,850 a year
- Full-time
- 6 years
- System design
- Master's degree
Cisco UC Engineer
Digital Consultants, LLC —Hampton, VA
- Email
- System design
- High school diploma or GED
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Principal Unified Communications Engineer
Amentum —Warrenton, VA
- $175,000 - $195,000 a year
- Overtime
- Microsoft Outlook
- 11+ years
- High school diploma or GED
- Health savings account
- Health insurance
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Unified Communications Engineer - Senior
Amentum —Warrenton, VA
- $155,000 - $175,000 a year
- Full-time
- 8 years
- Bachelor's degree
- Team management
- Health savings account
- Relocation assistance
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Systems Engineer
Systek, Inc. —Fort Belvoir, VA
- Computer Science
- Engineering
- Travel
- Health insurance
- Dental insurance
Interoperability and Communications Systems Engineer
Johns Hopkins Applied Physics Laboratory (APL) —Laurel, MD
- $105,000 - $290,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Disability insurance
- Health insurance
Implementation Engineer - Service Delivery
Spectrotel —Neptune City, NJ
- Call employer
- Microsoft Excel
- Maintenance
- Mid-level
Quick Apply
Senior DevOps Engineer
Leidos —Bethesda, MD
- $131,300 - $237,350 a year
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Flexible schedule
Principal Unified Communications Engineer
Amentum —San Antonio, TX
- $160,000 - $180,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- 11+ years
- Health savings account
- Health insurance
Quick Apply
Integration Engineer
KORE1 Technologies —Oxnard, CA
- $111,000 - $140,000 a year
- Urgently hiring
- Hybrid work
- Computer Science
- 5 years
- Research
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1d
Senior Unified Communications Engineer
Amentum —San Antonio, TX
- $145,000 - $160,000 a year
- Overtime
- Microsoft Outlook
- High school diploma or GED
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Cybersecurity Implementation Engineer
General Dynamics Information Technology —Springfield, VA
- $124,093 - $149,500 a year
- 6 years
- Writing skills
- Research
System Architect Director - AI Platform Engineering
CNA Insurance —Chicago, IL
- $97,000 - $189,000 a year
- Full-time
- Hybrid work
- Computer science
- Product management
- Senior level
Manager, Systems and Database Engineering
Pepperdine University —Remote
- $145,000 - $172,000 a year
- Online Application
- Remote
- Computer science
- Computer Science
- 5 years
Network Engineer (SD-WAN)
CACI —High Point, NC
- $60,100 - $123,200 a year
- Full-time
- Up to 50% travel
- System design
- Mid-level
- Health insurance
Network Engineer SME
Leidos —Maryland
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- 8 years
- Bachelor's degree
- Fair chance
Telecommunications Engineering Specialist | Active Secret Clearance REQUIRED
Purple Cow Recruiting —Winchester, VA
- Full-time
- 5 years
- Engineering
- Experience equivalent to degree accepted
Quick Apply
Senior EDI Developer
Resolution Technologies —Nashville, TN
- On call
- 7 years
- Computer Science
- ERP systems
Staff Systems Engineer/Infrastructure Lead - Digital Products
Penske Truck Leasing and Logistics —Reading, PA
- Hybrid work
- Computer science
- 7 years
- Computer Science

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Contact Center Engineer

Brooksource -
Remote

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Job Details

Contract
$55 - $60 an hour
4 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Technical editing
Systems integration
Teamwork
Microsoft Excel
Content creation for technical audiences
Technical documentation
Call center experience
Enterprise software
Visio
Software installation
Enterprise software support
Network infrastructure
RAID configurations
Hardware support
Server virtualization
Integration with Third-Party Services (system development)
SAN
Network routing
Productivity software
Technical writing experience within technology
Server hardware support

Full Job Description

Contact Center Engineer

We are seeking an Engineer to support our enterprise level contact or call center customer sites. The UC solution includes all components of Cisco (UC) solutions including Cisco Unified Communications Manager (CUCM), Unity Connections, Cisco Unified Presence Server (CUPS), Cisco Emergency Responder (CER) , Cisco Unified Contact Center Enterprise (UCCE), Cisco Intelligent Contact Management (ICM), CVP, and IP IVR plus other third party software, integrated peripheral systems, hardware administration & testing, network validation, remote administration, systems monitoring, and integration with other enterprise applications.

Must have experience in the following Areas:

· Advanced networking experience using multiple Ethernet cards on a single server.
· Experience doing numerous installations and upgrades of above core OS’s.
· Server hardware experience configuring varying levels of RAID and establishing SAN connectivity.
· Installation and Administration experience with VMWare or HyperV.
· Creating and Editing Documentation to include proficiency with Microsoft Word, Excel and Visio
· Experience in a service, support or technical delivery role for:
· Cisco Intelligent Contact Management (ICM) / IP Contact Center (IPCC) / UCCE Unified Contact Center Enterprise (UCCE) solutions and integrations
· Cisco’s IP IVR and Cisco’s Customer Voice Portal (CVP) or third party IVR / VRU solutions and integrations
· Excellent written and verbal communication skills (technical documentation and client communication)
· Ability to troubleshoot installation related anomalies

Exposure or Experience with the following:

· Contact / Call Center
· Administration
· Operations
· Management
· Work Force Management (WFM)
· Customer Relationship Management (CRM)
· CTI Integration
· Screen Pop
· Third Party CTI Desktops
· CISCO Agent Desktop (CAD)
· CISCO CTI Toolkit (CTI OS) Agent Desktop
· Call Center Reporting
· Third Party Call Center Reporting Solutions
· Cisco Webview
· Cisco Unified Intelligence Suite (CUIS)
· Cisco Unified Intelligence Center (CUIC)
· Multi-Channel Contact Centers
· Web Collaboration
· Chat, Email (Exchange), Telephony
· Cisco Internet Application (CIS, CEM, CIM, EIM, WIM)
· Cisco IP Telephony (IPT) / Cisco Unified Communications Manager (UCM) (CallManager (CCM)) / Voice Gateways solutions and integrations
· Unified Contact Center Express (UCCX, IPCC Express)
· Telecommunications Maintenance & Administration on any major PBX / ACD / IP Telephony platform (Aspect, Avaya, Nortel, etc…) and/or integration with Cisco Intelligent Contact Management (ICM)

Certifications or work related experience in two or more areas:

· Microsoft Microsoft Certified Solution Engineer (MCSE), Microsoft Certified Technology Specialist (MCTS) or Microsoft Certified IT Professional (MCITP)
· Routing and Switching, Voice, or Service Provider.
· Cisco Certified Internetwork Expert (CCIE)
· Cisco Certified Network Professional (CCNP)
· Cisco Certified Network Associate (CCNA)
· VMWare Certified Professional or higher.
· EMC Cloud or Data Center Architect
· NetApp Certification

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay: $55.00 - $60.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: Remote

Quick Apply

Refine Your Search

gateway system engineer jobs

Contact Center Engineer

Senior Virtualization/Storage Engineer

Cisco UC Engineer

Principal Unified Communications Engineer

Unified Communications Engineer - Senior

Systems Engineer

Interoperability and Communications Systems Engineer

Implementation Engineer - Service Delivery

Senior DevOps Engineer

Principal Unified Communications Engineer

Integration Engineer

Senior Unified Communications Engineer

Cybersecurity Implementation Engineer

System Architect Director - AI Platform Engineering

Manager, Systems and Database Engineering

Network Engineer (SD-WAN)

Network Engineer SME

Telecommunications Engineering Specialist | Active Secret Clearance REQUIRED

Senior EDI Developer

Staff Systems Engineer/Infrastructure Lead - Digital Products

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