Top 38 Gift processing rep Jobs

Patient Accounts Rep-Call Center
EvergreenHealth —Kirkland, WA
- $22.59 - $36.14 an hour
- Full-time
- HIPAA
- Research
- Administrative experience
- Free parking
- Commuter assistance
Quick Apply
Auto Liability Claim Rep
Travelers —Diamond Bar, CA
- $67,000 - $110,600 a year
- Mid-level
- Analysis skills
- Bachelor's degree
- Wellness program
- Paid holidays
5d
Sales Development Representative
Great American Payment Systems Inc —Remote
- $60,000 - $175,000 a year
- Full-time
- Remote
- Mid-level
- Business development experience
- Bachelor's degree
- Health insurance
- Opportunities for advancement
Quick Apply
4d
Billing & Collections Rep for LGBTQ+ Addiction Treatment
Inspire Recovery —West Palm Beach, FL
- $16 - $24 an hour
- Contract
- Hybrid work
- Google Workspace
- Addiction Medicine
- Customer service
- Flexible schedule
Quick Apply
Data Entry Representative II (SP)
Quest Diagnostics —Houston, MO
- From $20 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Ability to sit for extended periods
- Employee stock purchase plan
- Disability insurance
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Customer Service Rep
Cru —Orlando, FL
- $17 an hour
- Full-time
- Office
- High school diploma or GED
- 1 year
- 403(b) matching
- Paid parental leave
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Lab Assistant (Data Entry Representative I (SP))
Quest Diagnostics —Tucker, GA
- From $17.75 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Ability to sit for extended periods
- Employee stock purchase plan
- Disability insurance
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AR Representative III
HALO —Illinois
- $18 - $23 an hour
- Overtime
- Remote
- Microsoft Outlook
- Research
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
4d
Referral Representative II
Quest Diagnostics —Indianapolis, IN
- From $17.20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Bilingual Customer Care Advocate
TransUnion —Crum Lynne, PA
- $18.22 - $26.44 an hour
- Full-time
- Spanish
- English
- US work authorization
- Commuter assistance
- Paid parental leave
Inside Sales Specialist
Northern Lights Candles —Wellsville, NY
- $17.50 - $20.13 an hour
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
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Inside Sales Rep
EVOLV NASHVILLE LLC —Franklin, TN
- 8 hour shift
- Social media management
- Office
- Business development experience
Quick Apply
Patient Services Rep - Heart Care Clinic (Per Diem)
EvergreenHealth —Monroe, WA
- $22.59 - $36.14 an hour
- Per diem
- HIPAA
- Windows
- Administrative experience
- Free parking
- Retirement plan
Quick Apply
Brand Representative
Certified Tattoo Studios —Denver, CO
- From $21 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
3d
Financial Service Rep I
Firelands Federal Credit Union —Norwalk, OH
- Full-time
- Financial services
- Entry level
Quick Apply
Customer Service Rep 1
PATTYN NORTH AMERICA LLC —Sussex, WI
- Full-time
- Background check
- Spanish
- Microsoft Excel
- AD&D insurance
- Paid holidays
Quick Apply
1d
REP I - PLAYERS CLUB - OC
Hard Rock Hotel & Casino Sacramento —Wheatland, CA
- Part-time
- Background check
- Microsoft Outlook
- Computer literacy
- On-the-job training
Quick Apply
Consumer Services Rep - BT Ankeny
Bankers Trust Company —Ankeny, IA
- $17.75 - $20.50 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
12d
Consumer Services Rep - BT Ankeny
Bankers Trust —Des Moines, IA
- $17.75 - $20.50 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
12d
Auto Liability Claim Rep
The Travelers Companies, Inc. —Diamond Bar, CA
- $67,000 - $110,600 a year
- Hybrid work
- Mid-level
- Analysis skills
- Bachelor's degree
- Wellness program
- Paid holidays

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Patient Accounts Rep-Call Center

EvergreenHealth -
Kirkland, WA

Quick Apply

Job Details

Full-time
$22.59 - $36.14 an hour

Benefits

401(a)
Free parking
Commuter assistance
Health savings account
457(b)
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Loan forgiveness
Retirement plan

Qualifications

De-escalation techniques
Conflict de-escalation
Cross-functional collaboration
Cross-functional communication

Full Job Description

Wage Range: $22.59 – $36.14 per hour

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Summary:

Responsible for assisting self-pay patients with their payment needs, including setting up and obtaining payments for services rendered by EvergreenHealth. Utilizes strong customer service skills to deliver excellent patient experience while providing first level support to patients in a dynamic call center environment. Assists patients via inbound and outbound phone calls, responding to MyChart messages, and handling electronic medical record (EMR) work queues. Responsible for payment processing, patient account reviews, updating patient demographics, updating and reviewing insurance information, providing financial assistance screenings and support to patients, and assisting with patient dispute reviews and resolution.

Primary Duties:

Supports patient account activities and follow-up needs by coordinating with patients, guarantors, or authorized individuals for all aspects of EvergreenHealth self-pay accounts receivable.
Answers inbound calls and makes outbound calls regarding self-pay balances.
Ensures patient confidentiality by verifying identity and account details.
Requests, confirms, and validates interpreter services to meet patient needs.
Processes payments, establishes and monitors payment plans, and encourages timely resolution of balances while delivering a positive patient experience.
Provides information on available Financial Assistance programs, conducts eligibility screenings, and supports patients throughout the application process.
Researches and resolves disputes or discrepancies. Escalates unresolved concerns to internal resources and other departments as needed.
Identifies if other insurance coverage opportunities are available. Determines if other insurance coverage can be applied.
Advises and supports patients with insurance coordination and related needs.
Maintains accurate documentation of all customer interactions in the EMR system and monitors call outcomes and follow-ups.
Ensures patient confidentiality of sensitive financial situations while demonstrating empathy and professionalism.
Meets and exceeds key performance indicators, which include average wait time, call resolution time, call abandonment rate, payments collected, quality assurance standards, and overall customer experience.
Ensures timely, accurate, and professional communications through phone and MyChart in a high-volume environment.
Prepares and delivers patient communications via letters, portal messages, and phone calls to provide timely information and support outreach efforts.
Manages various work queues by promptly responding to pending requests.
Performs other duties as assigned.

License, Certification, Education or Experience:

REQUIRED for the position:

High School graduate or equivalent combination of education and experience
2 years of experience in a customer service role
Strong verbal and written communication skills, with the ability to work effectively with individuals of diverse backgrounds and within cross-functional teams.
Demonstrated active listening, de-escalation, and patient-centered communication in both individual and team-based interactions
Effective problem-solving and critical thinking skills while maintaining composure and professionalism in challenging situations
Strong attention to detail with ability to accurately document interactions and follow established processes to support team efficiency.
Ability to collaborate with and support coworkers by sharing knowledge and contributing to the department and organizational success.

DESIRED for the position:

Experience in healthcare customer service, medical billing environment, or administrative support role
Electronic Medical Record experience, preferably Epic.
Demonstrated effective communication and problem-solving with patients or clients.
Knowledge of basic medical terminology/common medications.
Knowledge and experience accessing/verifying insurance coverage. Experience using Real Time Eligibility (RTE) and Payer/Insurance Portals.
Familiarity with HIPAA and other health industry compliance standards.

Benefit Information:

Choices that care for you and your family

At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

Medical, vision and dental insurance
On-demand virtual health care
Health Savings Account
Flexible Spending Account
Life and disability insurance
Retirement plans 457(b) and 401(a) with employer contribution)
Tuition assistance for undergraduate and graduate degrees
Federal Public Service Loan Forgiveness program
Paid Time Off/Vacation
Extended Illness Bank/Sick Leave
Paid holidays
Voluntary hospital indemnity insurance
Voluntary identity theft protection
Voluntary legal insurance
Pay in lieu of benefits premium program
Free parking
Commuter benefits
Cafeteria & Gift Shop Discount

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.

EvergreenHealth Benefits Guide

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Refine Your Search

gift processing rep jobs

Patient Accounts Rep-Call Center

Auto Liability Claim Rep

Sales Development Representative

Billing & Collections Rep for LGBTQ+ Addiction Treatment

Data Entry Representative II (SP)

Customer Service Rep

Lab Assistant (Data Entry Representative I (SP))

AR Representative III

Referral Representative II

Bilingual Customer Care Advocate

Inside Sales Specialist

Inside Sales Rep

Patient Services Rep - Heart Care Clinic (Per Diem)

Brand Representative

Financial Service Rep I

Customer Service Rep 1

REP I - PLAYERS CLUB - OC

Consumer Services Rep - BT Ankeny

Consumer Services Rep - BT Ankeny

Auto Liability Claim Rep

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